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Get the celebrity treatment with world-class service at Hotel Otavalo

Set in Otavalo, 25 km from Central Bank Museum, Hotel Otavalo offers accommodation with a shared lounge, private parking, a terrace and a restaurant. This 5-star hotel offers a bar. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. All guest rooms come with a flat-screen TV with satellite channels, minibar, a coffee machine, a bidet, free toiletries and a desk. With a private bathroom fitted with a shower and a hairdryer, some units at the hotel also have a city view. At Hotel Otavalo all rooms include bed linen and towels. The nearest airport is Quito Mariscal Sucre International Airport, 86 km from the accommodation.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.4)

Private parking available


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
1 large double bed
2 single beds
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.7
Facilities
9.6
Cleanliness
9.7
Comfort
9.7
Value for money
9.1
Location
9.4
Free WiFi
10
High score for Otavalo
Select topics to read reviews:

See what guests loved the most:

  • Jesper
    Netherlands Netherlands
    The service of all the hotels I stayed in Ecuador, this was by far the most professional and dedicated service I have seen. The attention for details were excellent, the cocktails amazing especially the custom cocktails were spot on. The food a...
  • Jeroen
    Netherlands Netherlands
    The luxurious feel of the place, the level of service provided by the staff, the great bed, the overall experience was top-notch. We stayed just one day in Otavalo, but in that short period of time they really impressed us with the professionality.
  • Melissa
    Ecuador Ecuador
    This hotel was simply sublime. The best part were the fantastic staff, all of whom were exceptional. Turn down service was a lovely surprise. This is a converted old building, so there are aspects which couldn't be changed, such a slightly smaller...

Hotel surroundings

Restaurants
1 restaurant on site

  • Sarance Restaurant by Art Hotels
    • Cuisine
      Latin American
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegan • Gluten-free

Facilities of Hotel Otavalo
Great facilities! Review score, 9.6

Most popular facilities
  • Private parking
  • Free WiFi
  • Family rooms
  • Airport shuttle
  • Facilities for disabled guests
  • Room service
  • Restaurant
  • Non-smoking rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/sheets (extra fee)
  • Additional toilet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • Landmark view
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
Kitchen
  • Coffee machine
  • Cleaning products
Room Amenities
  • Socket near the bed
Activities
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional charge
  • Walking tours
  • Temporary art galleries
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible at a location nearby (reservation is needed) and costs US$8 per day.
  • Parking garage
Reception services
  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Hypoallergenic
  • Designated smoking area
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Hardwood or parquet floors
  • Tile/marble floor
  • Soundproofing
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator
  • Entire unit located on ground floor
Languages spoken
  • English
  • Spanish

House rules

Hotel Otavalo takes special requests - add in the next step!

Check-in

From 14:00 to 23:00

Check-out

From 08:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Extra bed upon request
US$80 per child, per night
Cot upon request
Free
2+ years
Extra bed upon request
US$80 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa Discover Diners Club American Express Cash Hotel Otavalo accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

FAQs about Hotel Otavalo

  • Hotel Otavalo has 1 restaurant:

    • Sarance Restaurant by Art Hotels

  • Room options at Hotel Otavalo include:

    • Double
    • Twin

  • Hotel Otavalo is 600 yards from the centre of Otavalo. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Otavalo offers the following activities / services (charges may apply):

    • Temporary art galleries
    • Tour or class about local culture
    • Themed dinner nights
    • Cooking class
    • Walking tours
    • Happy hour

  • Check-in at Hotel Otavalo is from 14:00, and check-out is until 12:00.

  • The prices at Hotel Otavalo may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.