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This chic hotel with spa and brand new gym facilities is situated in the heart of the lively Mariscal district. All rooms offer city views and free WiFi. Air-conditioned rooms at Reina Isabel are elegantly styled with parquet floors, upholstered chairs and an earth-toned palette. The suites have iPod docking stations and some of them have hot tubs. At Hotel Reina Isabel guests workout in the fully-equipped fitness facilities without charge.Shuttles to the airport can be arranged. Car rental is also available. . Lumo Restaurant offers international cuisine and room service. Hotel Reina Isabel features a wide variety of the best labels of wines and liquors specially selected and conserved at controlled temperature in our cellar. El Ejido Park is 6 blocks away. Quito’s historical centre is 5 km away. Hotel Reina Isabel is 41 km from Mariscal Sucre Airport.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.7)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

American

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 single beds
1 extra-large double bed
2 double beds
2 single beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.2
Facilities
9.1
Cleanliness
9.3
Comfort
9.2
Value for money
8.9
Location
8.7
Free WiFi
8.2
Select topics to read reviews:

See what guests loved the most:

  • Rob
    Netherlands Netherlands
    Great helpful staf getting my car into garage through the exit instead of the entire due to height issues. Great neighborhood to be in.
  • Jardel
    Brazil Brazil
    Nice spacious rooms, very comfortable. Big bathroom as well. Breakfast was pretty good too!
  • Lloyd613
    United Kingdom United Kingdom
    The staff on Reception were very helpful. Bed was comfy, good shower. Breakfast was fine, particularly the freshly squeezed orange juice (self service). Dinner was good, plenty of choice. 5 minute walk to the buses into the centre of Quito.

Hotel surroundings

Restaurants
1 restaurant on site

  • Lumo Restaurante
    • Cuisine
      Local • International
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
    • Ambiance
      Modern
    • Dietary options
      Vegan • Gluten-free

Facilities of Hotel Reina Isabel
Great facilities! Review score, 9.1

Most popular facilities
  • Free WiFi
  • Airport shuttle
  • Free parking
  • Fitness centre
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Additional toilet
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • City view
  • Landmark view
  • Mountain view
  • View
Outdoors
  • Sun terrace
  • Terrace
Kitchen
  • Dining table
  • Cleaning products
Room Amenities
  • Clothes rack
Activities
  • Bicycle rental
Living Area
  • Dining area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Parking garage
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Hypoallergenic
  • Designated smoking area
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Private entrance
  • Car hire
  • Laptop safe
  • Soundproof rooms
  • Lift
  • Ironing facilities
  • Pants press
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Wellness
  • Fitness
  • Fitness centre
Languages spoken
  • German
  • English
  • Spanish
  • French

House rules

Hotel Reina Isabel takes special requests - add in the next step!

Check-in

From 13:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of USD 100 is required on arrival. That's about GBP 80. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
US$12.20 per child, per night
Cot upon request
Free
3 - 11 years
Extra bed upon request
US$12.20 per child, per night
12+ years
Extra bed upon request
US$36.60 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Maestro Mastercard Visa Discover Diners Club American Express Cash Hotel Reina Isabel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

The card provided will be pre-authorized after the reservation is made with a charge of 100 USD for the first night and 50 USD for each additional night, with a maximum of 300 USD per stay, to cover unforeseen expenses. This authorization will be released at the time of departure if no additional cost applies. Guests using a debit card should keep in mind that the release of the funds may take more time according to the procedures of the bank.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Reina Isabel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of US$100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about Hotel Reina Isabel

  • Room options at Hotel Reina Isabel include:

    • Double
    • Studio
    • Twin

  • Hotel Reina Isabel is 2 miles from the centre of Quito. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Hotel Reina Isabel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at Hotel Reina Isabel can enjoy a highly-rated breakfast during their stay (guest review score: 7.8).

    Breakfast option(s) include:

    • American

  • Hotel Reina Isabel has 1 restaurant:

    • Lumo Restaurante

  • Check-in at Hotel Reina Isabel is from 13:00, and check-out is until 12:00.

  • Hotel Reina Isabel offers the following activities / services (charges may apply):

    • Fitness centre
    • Fitness
    • Bicycle rental