Situated in Pradollano, next to the Sierra Nevada ski resort, El Ciervo lies 500 m from Plaza Andalucía, and 260 m from the Parador ski lift. All rooms are heated and have a TV, desk and tiled floors. The private bathroom comes with a bath. El Ciervo's restaurant serves a buffet breakfast as well as dinner. WiFi is available in all public spaces. It is a 5-minute walk to Plaza Andalucía, where you can find ski and board rental as well as a variety of restaurants, bars and shops.

Couples particularly like the location — they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.1)

Ski-to-door


Availability

Select dates to see this property's availability and prices

Guest reviews

Categories:

Staff
8.8
Facilities
6.3
Cleanliness
6.6
Comfort
6.3
Value for money
7.2
Location
8.1
Free WiFi
7.1
Low score for Sierra Nevada
Select topics to read reviews:

Property surroundings

Restaurants
1 restaurant on site

  • Restaurante #1
    • Cuisine
      Mediterranean • Spanish
    • Open for
      Breakfast • Dinner

Facilities of El Ciervo

Most popular facilities
  • Family rooms
  • Free WiFi
  • Skiing
  • Restaurant
  • Non-smoking rooms
  • Heating
  • 24-hour front desk
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Bath
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Picnic area
Ski
  • Ski-to-door access
  • Ski storage
Activities
  • Games room
  • Skiing
Living Area
  • Desk
Food & Drink
  • Bar
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
No parking available.
Services
  • Daily housekeeping
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Entertainment and family services
  • Indoor play area
Safety & security
  • Fire extinguishers
  • Safety deposit box
General
  • Non-smoking throughout
  • Heating
  • Interconnected room(s) available
  • Family rooms
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by stairs only
Languages spoken
  • English
  • Spanish
  • French

Property practice

This property has told us they implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

El Ciervo takes special requests - add in the next step!

Check-in

From 16:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 08:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa Cash El Ciervo accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Pets

Pets are not allowed.

The fine print
Need-to-know information for guests at this property

The property is located in a building with no elevator.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform El Ciervo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

When booking half board, please note that drinks are not included.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about El Ciervo

  • El Ciervo is 400 yards from the centre of Sierra Nevada. All distances are measured in straight lines. Actual travel distances may vary.

  • El Ciervo offers the following activities / services (charges may apply):

    • Skiing
    • Games room

  • The prices at El Ciervo may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at El Ciervo include:

    • Twin/Double
    • Triple
    • Quadruple
    • Double

  • El Ciervo has 1 restaurant:

    • Restaurante #1

  • Check-in at El Ciervo is from 16:00, and check-out is until 12:00.