the location was excellent! its right in the area of restaurants, attractions n especially after a long day of playing tourist it was so easy to just turn around n then you're back in the hotel! although it was right on a busy street with restaurants below, it wasn't noisy at all. The hotel people were also really friendly n helpful. when I was unpacking, I realised that I took the wrong USB cable for my charger, n when I went to ask the reception where would be the nearest shop to buy a cable, the reception took out a cable n loaned it to me! what excellent service! I doubt any other hotel would do that! N they gave good recommendations for where to eat as well. Oh I also liked their door lock system, never had to worry about forgetting keys or cards! I would go back there again.

Sharron United Kingdom

The hotel is located in the old town of Bilbao, and you just walk out onto the street for wonderful places to eat and explore, with an easy walk to the Guggenheim along the river. The room itself was a good size, immaculately clean with a comfortable bed. Considering it was a third-floor room above a reasonably busy street the room was really quite soundproof and dark with the shutters closed.

Joanne Australia

The location was most convenient, I could walk everywhere and had many shops and restaurants close by. The staff were young and helpful, generous with advice and suggestions. Helpful letting me use their phone to make an urgent call.

Joyce Mexico

The accomodation is in the old town, close to the train station. The room was stylish furnished.

Jamcsabi Hungary

Fabulous location in old town. Right at the river. Brilliant staff who are so helpful

Kieran Ireland

The staff is excellent, very helpful. I found the location excellent, in the oldtown, close to the river, easy access to the public transport.

Veronika United Kingdom

The location was awesome , near the centre. The city part is so beautifully. The house looks like villa from fairy tale.

Ratko Germany

It’s in the old town, the car park is very close, 5 minute walk (over the bridge by the station). The beds were comfortable and, although on a busy pedestrian street, we couldn’t hear the noise. The room walls are thin, but didn’t hear the neighbors during the night, only early morning. Modern decor, well equipped bathroom & very clean. The staff we all very nice!

Lara Spain

It was a really clean room with towels and a good shower, we were really confortable.

Ainhoa Spain

Location: excelent, very central The room was a bit smaller than expected (difficult to open the baggage) but very comfortable and clean, making the experience a very pleasing and relaxing one.

Susana Portugal