Get the celebrity treatment with world-class service at Hotel Carlton

Centrally located in Plaza de Federico Moyúa square, this elegant hotel stands as an impressive landmark in Bilbao. It offers free access to its gym and spacious rooms with luxurious décor. The rooms at Hotel Carlton feature a classic or contemporary design and include a private bathroom. They also come with air conditioning and a flat-screen TV. Hotel Carlton offers a business centre with a PC and free internet access. There is also a printer and complimentary minibar. Free Wi-Fi is available throughout the hotel. The grand restaurant serves Basque specialities and international classics. The menu changes daily, from Monday to Friday. Set next to Gran Vía, Carlton Hotel is less than 10 minutes’ walk from the Guggenheim Museum. Moyua Metro Station is next to the hotel, providing easy access to Bilbao and its surroundings. The airport bus stops nearby.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Bilbao, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

American, Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
or
1 extra-large double bed
2 single beds
or
1 extra-large double bed
1 extra-large double bed
1 single bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 single beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
8.7
Cleanliness
9.2
Comfort
9.2
Value for money
8.6
Location
9.7
Free WiFi
8.9
Select topics to read reviews:

See what guests loved the most:

  • John
    Ireland Ireland
    Amazing room on top floor with a double balcony and superb facilities including a huge bath. Staff most helpful throughout our short one-night stay. Despite the city heaving with Athleticism supporters celebrating the Final in Seville, concierge...
  • David
    Iceland Iceland
    Location is the best possible for the new town Walking distance to shops, museums and the old town The size of the room Breakfast
  • Jon
    Norway Norway
    After having stayed in a standard room the first night, moved to reserved premium room - nice but towards street - asked for room towards back - and was upgraded to junior suite at the top with balcony! Newly renovated, large, quiet and with a...

Hotel surroundings

Restaurants
1 restaurant on site

  • ARTAGAN
    • Cuisine
      Spanish
    • Open for
      Lunch
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Hotel Carlton
Great facilities! Review score, 8.7

Most popular facilities
  • Private parking
  • Free WiFi
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
Bedroom
  • Wardrobe or closet
Kitchen
  • Coffee machine
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Sofa
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Special diet menus (on request)
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in public areas and is free of charge.
Parking
Private parking is possible on site (reservation is needed) and costs € 34 per day.
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box
General
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Car hire
  • Carpeted
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Wellness
  • Fitness
  • Steam room
  • Public Bath
  • Fitness centre
Languages spoken
  • German
  • English
  • Spanish
  • French
  • Italian

House rules

Hotel Carlton takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
€ 30 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
€ 30 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa Discover JCB Diners Club American Express Cash Hotel Carlton accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

License number: H.BI.00003

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Hotel Carlton

  • Guests staying at Hotel Carlton can enjoy a highly-rated breakfast during their stay (guest review score: 8.7).

    Breakfast option(s) include:

    • American
    • Buffet

  • Hotel Carlton has 1 restaurant:

    • ARTAGAN

  • Hotel Carlton offers the following activities / services (charges may apply):

    • Fitness centre
    • Steam room
    • Public Bath
    • Fitness

  • Hotel Carlton is 100 yards from the centre of Bilbao. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Hotel Carlton may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Hotel Carlton is from 15:00, and check-out is until 12:00.

  • Room options at Hotel Carlton include:

    • Twin/Double
    • Suite
    • Single