• City view
  • Free WiFi
  • Balcony
  • Air conditioning
  • Private bathroom
  • Daily housekeeping
  • Non-smoking rooms
  • Safety deposit box
  • Luggage storage
  • Heating
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Totally refurbished in January 2018 Casual Serantes offers new charming nature decorated heating rooms in Bilbao city centre 50 meters from Santiago Cathedral. The guest house features free WiFi. All rooms are bright and feature modern décor, a flat-screen TV with cable channels, Air conditioner, a free safe, tea -coffee kettle and a private bathroom with a hairdryer. The property has a shared lounge with free coffee, cutlery, fridge and microwave. The nearest airport is Bilbao Airport, 6 km from Casual Serantes.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Casual Hoteles
Hotel chain/brand

Property highlights

Situated in the best rated area in Bilbao, this property has an excellent location score of 8.9


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
and
1 double bed
1 large double bed
or
2 single beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.2
Facilities
7.8
Cleanliness
8.6
Comfort
8.3
Value for money
8.0
Location
8.9
Free WiFi
8.6
Select topics to read reviews:

See what guests loved the most:

  • Cherie
    Australia Australia
    Staff very helpful, room was very clean and comfortable bed. Great location, close to the train station. Particularly liked having the ability to make coffee in the room.
  • Monika
    Czech Republic Czech Republic
    The location was perfect, in the old town. The enttance was on a very lively street, a lot of people drinking and talking there.
  • Jacky
    United Kingdom United Kingdom
    Good location, decent value, generally got what I expected and would use again. The person I met at Casual Mardones was very helpful.
Quality rating
Booking.com rated the quality of this property as 3 out of 5 based on factors such as facilities, size, location and services provided.

Property surroundings

Facilities of Casual Serantes

Most popular facilities
  • Parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Daily housekeeping
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
View
  • City view
  • View
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • TV
Food & Drink
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is needed) and costs € 18 per day.
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Invoice provided
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
Entertainment and family services
  • Strollers
  • Baby safety gates
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Car hire
  • Fan
  • Family rooms
  • Non-smoking rooms
Languages spoken
  • English
  • Spanish
  • French

House rules

Casual Serantes takes special requests - add in the next step!

Check-in

From 14:00 to 00:00

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children older than 5 years are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

5 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

No age restriction for check-in. (Only children 5 and older are allowed)

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa Red 6000 UnionPay credit card American Express Cash Casual Serantes accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Quiet hours

Guests must be quiet between 23:00 and 08:00.

Pets

Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Tourist License: HBI00434

Please note that the guest house is located in a building without a lift.

Please note that vehicle access is not possible as the property is located in a video camera controlled historical area of the city.

No reception at property, Reception near at Casual Mardones: c/ Jardines 4

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 23:00:00 and 08:00:00.

FAQs about Casual Serantes

  • Check-in at Casual Serantes is from 14:00, and check-out is until 12:00.

  • Casual Serantes is 0.8 miles from the centre of Bilbao. All distances are measured in straight lines. Actual travel distances may vary.

  • Casual Serantes offers the following activities / services (charges may apply):

    • Bicycle rental

  • Room options at Casual Serantes include:

    • Family
    • Double
    • Single
    • Triple

  • The prices at Casual Serantes may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.