Boasting unique milk-colored bubbly hot spring baths, Awanoyu provides traditional Japanese-style rooms and heartfelt hospitality. Guests can unwind in the open-air baths, try on yukata robes and savor delicately prepared Japanese meals at the ryokan. Free WiFi is offered at the lounge area and in all guest rooms. Fitted with tatami (woven-straw) flooring and traditional futon bedding, each room comes with a low desk and seating cushions. There are also chairs beside the windows looking out to the lush trees. Other in-room facilities include a TV, a fridge and a telephone. The Awanoyu Ryokan offers karaoke facilities, drinks vending machines and safety deposit boxes. Luggage storage services are also available. The ryokan is a 1-hour drive from Matsumoto Interchange on Nagano Expressway. Matsumoto City and Matsumoto Castle are a 75-minute drive away. Featuring many local ingredients, the Japanese multi-course dinner and breakfast are served in the private room.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.5)

Free Private Parking Available On Site

Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
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Guest reviews

Categories:

Staff
8.9
Facilities
8.4
Cleanliness
8.7
Comfort
9.0
Value for money
7.7
Location
8.5
Free WiFi
10
High score for Matsumoto
Select topics to read reviews:

See what guests loved the most:

  • Natalie
    United States of America United States of America
    The onsen was beyond expectations! It was warm and relaxing. It was a bit uncomfortable to be around so many naked people, but no one really looks at you. Women can use a "bathing robe" that they provide, which I did and was tremendously helpful...
  • Jon
    United States of America United States of America
    We liked the old school feel of the place. The staff was really nice. The personal attention to our needs was exceptional. They pretty much do everything for you. They greet you in the parking lot at your car. They take your luggage to your room....
  • Krager
    Singapore Singapore
    One of the best onsen and ryokan we've experienced. The unique milky hot spring water is really gentle on the skin. Our children had a great time at the onsen too. The kaiseki dinner was exceptional. We stayed here for 2 nights and were given a...

Area info

Amenities of Awanoyu
Great facilities! Review score, 8.4

Most popular amenities
  • Non-smoking rooms
  • Free parking
  • Free WiFi
  • Family rooms
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • Mountain view
  • View
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Drying rack for clothing
Activities
  • Karaoke
    Additional charge
  • Ping-pong
Living Area
  • Sitting area
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kids' meals
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Front Desk Services
    • Lockers
    • Baggage storage
    Entertainment & Family Services
    • Strollers
    Cleaning Services
    • Daily housekeeping
    Business Facilities
    • Fax/Photocopying
      Additional charge
    • Meeting/Banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • Smoke alarms
    • Key access
    • Safe
    General
    • Shared lounge/TV area
    • Vending machine (snacks)
    • Vending machine (drinks)
    • Air conditioning
    • Smoke-free property
    • Wake-up service
    • Heating
    • Elevator
    • Family rooms
    • Non-smoking rooms
    Accessibility
    • Upper floors accessible by elevator
    Spa
    • Public Bath
    • Open-air bath
    • Hot spring bath
    Languages Spoken
    • Japanese

    House rules

    Awanoyu takes special requests – add in the next step!

    Check-in

    From 3:00 PM to 5:00 PM

    Check-out

    From 8:30 AM to 10:00 AM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children not allowed.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    Age restriction

    The minimum age for check-in is 18

    Maestro Mastercard Visa UnionPay credit card UC NICOS JCB Diners Club American Express Cash is not accepted Awanoyu accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


    Smoking

    Smoking is not allowed.

    Parties

    Parties/events are not allowed

    Quiet hours

    Guests need be quiet between 10:00 PM and 7:00 AM.

    Pets

    Pets are not allowed.

    The fine print
    Must-know information for guests at this property

    Guests arriving after 17:00 must inform the property in advance. Contact details can be found on the booking confirmation.

    In order to prepare special amenities for men and women, guests are kindly requested to indicate the gender of each guest staying in the room in the Special Requests box when booking.

    Please note, the on-site bathroom is not available due to cleaning from 14:30-15:00 every day except Thursday and 10:00-15:00 on Thursdays.

    Guests with children need to contact the property in advance if they require child meals. Charges apply.

    Please note, guests must notify the property at least 2 days in advance of their arrival date to request on-site meals. Contact details can be found in the booking confirmation.

    Please note there are no restaurants or convenience stores nearby.

    The property is a 60-minute drive from Matsumoto Interchange. Guests arriving with a car are advised to drive early as roads to the property are through a mountainous area.

    Please note that public transportation between Matsumoto Station and the property is limited and guests arriving by public transportation are advised to check bus and train schedules in advance.

    Please inform Awanoyu of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

    This property does not accommodate bachelor(ette) or similar parties.

    Quiet hours are between 22:00:00 and 07:00:00.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

    FAQs about Awanoyu

    • Awanoyu offers the following activities/services (charges may apply):

      • Ping-pong
      • Karaoke
      • Hot spring bath
      • Open-air bath
      • Public Bath

    • Room options at Awanoyu include:

      • Quad
      • Family
      • Twin

    • Guests staying at Awanoyu can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

      Breakfast option(s) include:

      • À la carte

    • Awanoyu is 18 miles from the center of Matsumoto. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at Awanoyu may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Check-in at Awanoyu is from 3:00 PM, and check-out is until 10:00 AM.

    • Yes, Awanoyu is popular with guests booking family stays.