• Entire home
  • 2379 ft² size
  • BBQ facilities
  • Free WiFi
  • Free parking
  • Bath
  • Air conditioning
  • Non-smoking rooms
  • Luggage storage
  • Heating
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Experience world-class service at PHOENIX COCOON by Hakuba Hotel Group

Featuring stylish decor, PHOENIX COCOON by Hakuba Hotel Group is picturesquely located in Wadano Forest, just a 7-minute walk away from Hakuba Happo Bus Terminal. Free WiFi and free private parking is available on site. The chalet offers 3 bedrooms, 2 bathrooms and a kitchen. Rooms at PHOENIX COCOON by Hakuba Hotel Group come with floor heating, a flat-screen TV and a DVD player. Laundry facilities and ski storage are also available. Happo-One Ski Resort is 15-minutes' away on foot while Hakuba Iwatake Ski Area can be reached within a 8-minute drive from the property. Hakuba Goryu Ski Resort is a 13-minute car ride away. PHOENIX COCOON by Hakuba Hotel Group provides a complimentary shuttle service to the ski fields and supermarkets.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Hakuba, this property has an excellent location score of 8.8

Free private parking available on-site


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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
Bedroom 1:
1 large double bed
Bedroom 2:
2 single beds
and
1 bunk bed
Bedroom 3:
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
10
Facilities
10
Cleanliness
10
Comfort
8.8
Value for money
9.4
Location
8.8
High score for Hakuba

See what guests loved the most:

  • Frederick
    Australia Australia
    Amazing accommodation, clean, heated floors, well equipped kitchen. Has a ensuite in the master bed, and then seperate bathroom and toilet. Large drying room with washer and dryer. Tea coffee, detergent, washing powder included. They also...
  • A
    Anonymous
    Japan Japan
    とにかく広々でした! キッチンの設備もとてもよくて、車庫もあって、リビングからテラスに出れるのも最高! BBQ楽しめました!

Managed by Hakuba Hotel Group

Company review score: 9.2Based on 996 reviews from 17 properties
17 managed properties

Company information

Hakuba Hotel Group is comprised of a young and dynamic international team offering the largest portfolio of boutique hotels and luxury chalets in prime locations throughout the valley. With quality designs, stylish rooms, great facilities and a dedicated concierge at your service, we ensure your stay with us is the ultimate snow retreat. Phoenix Hotel & Chalets, One Chalets, The Happo, Marillen Hotel, Mizuho Chalets AMO54, Sakka Rocks, Solar Chalets, Villa Rochalie, Wadano Woods, Wagaya, Wadano Hill Chalet, ROKA

Property information

A calming and cool open-plan space with natural wood and stone features. Wake to birdsong and forest views, relax with a cool drink and a book on the balcony, or enjoy a BBQ with family and friends out front.

Languages spoken

English,Japanese,Chinese

Property surroundings

Facilities of PHOENIX COCOON by Hakuba Hotel Group
Great facilities! Review score, 10

Most popular facilities
  • Free parking
  • Free WiFi
  • Non-smoking rooms
  • Skiing
Parking
Free private parking is possible on site (reservation is not needed).
  • Street parking
  • Accessible parking
Internet
WiFi is available in all areas and is free of charge.
Bathroom
  • Private bathroom
  • Hairdryer
  • Bath
  • Shower
Room Amenities
  • Air conditioning
Outdoors
  • BBQ facilities
    Additional charge
  • Terrace
Activities
  • Ski pass vendor
  • Ski school
    Additional charge
  • Ski storage
  • Cycling
    Off-site
  • Skiing
Transport
  • Shuttle service
    Additional charge
Reception services
  • Invoice provided
  • Luggage storage
Cleaning services
  • Laundry
Miscellaneous
  • Designated smoking area
  • Non-smoking throughout
  • Heating
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • Smoke alarms
Languages spoken
  • English
  • Japanese
  • Chinese

House rules

PHOENIX COCOON by Hakuba Hotel Group takes special requests - add in the next step!

Check-in

From 16:00

Guests are required to show a photo identification and credit card upon check-in

You'll need to let the property know in advance what time you'll arrive.

Check-out

Until 10:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 4 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
¥3,500 per child, per night

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

1 cot available upon request.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Mastercard Visa UC JCB American Express Cash is not accepted PHOENIX COCOON by Hakuba Hotel Group accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Quiet hours

Guests must be quiet between 22:00 and 07:00.

Pets

Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform PHOENIX COCOON by Hakuba Hotel Group in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 22:00:00 and 07:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

License number: 22-08号

FAQs about PHOENIX COCOON by Hakuba Hotel Group

  • Yes, PHOENIX COCOON by Hakuba Hotel Group is popular with guests booking family stays.

  • PHOENIX COCOON by Hakuba Hotel Group can accommodate the following group size:

    • 8 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • PHOENIX COCOON by Hakuba Hotel Group is 1.3 miles from the centre of Hakuba. All distances are measured in straight lines. Actual travel distances may vary.

  • PHOENIX COCOON by Hakuba Hotel Group has the following number of bedrooms:

    • 3 bedrooms

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • The prices at PHOENIX COCOON by Hakuba Hotel Group may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • PHOENIX COCOON by Hakuba Hotel Group offers the following activities / services (charges may apply):

    • Cycling
    • Skiing

  • Check-in at PHOENIX COCOON by Hakuba Hotel Group is from 16:00, and check-out is until 10:00.