Overall an excellent stay mainly because of the excellent staff! Very friendly and efficient! Loved the location so close to train station & great shops. Plus the fitness centre below great too.

Bugeja Australia

Great location with a fitness center. Close to shopping arcade with various shops and restaurants

Chun Hong Kong

Great location, short walk from Osaki station (next station to Shinagawa from where you can catch the Shinkansen). Connected to an office tower and easy access to shops, cafes and restaurants. There’s a lovely children’s park and playground opposite the hotel. The area is quiet and not crowded and the back of the hotel overlooked the residential area. Staff are friendly and helpful.

Nabilah Australia

Location where few steps away from Osaki station. Big room Big bed

Hendy Singapore

I made a mistake booking a smoking room, and asked the staff if it could be switched to a non-smoking one. Since it's full, I could only move on night 4 (stayed for 8 nights in total). The staff were very helpful to accommodate this. The location is perfect, the entrance on the 2nd floor is connected to Osaki Station which is in the Yamanote Line. So very convenient.

Yola Netherlands

We ate breakfast on our first morning in the restaurant but ate breakfast at a nearby restaurant for the rest of our stay. Not that the food was bad but the restaurant had a lot more variety. The great staff even took time away from their duties to assist us at the Laundry. The rooms were clean and well-kept. The location was still a bit further than we expected, but the train station was close to our daily commute.

Christopher Cayman Islands

Highly recommend! This hotel made our holiday that much more enjoyable. We are a family of 3 and the room we booked was 27m2 which was spacious and comfortable. The facilities were great, best location we’ve stayed in by far with Ōsaki station within a 3 min walk. It was definitely value for money. Will be staying here from now on every time we’re in Tokyo!

Nurzilah Australia

Room The room is clean, and its size is suitable for two people with two large pieces of luggage. The bathroom is compact. Staff All the staff are very helpful, and almost all of them can speak English. Location The location is excellent; it's behind Trustpark Tower (theres shortcut to level 2 Hotel), which has many restaurants. If you're lucky, sometimes there's a bazaar in that tower where you can find many local delicacies. It's also very close to OSAKI station (only 3 stations to Shibuya and one station to Shinagawa via JR), with an easy train route to Haneda airport. Price The price is very reasonable considering the location, room size, and staff services.

Felix Indonesia

This hotel is connected to Osaki Station which was a great plus for us and easy access to the hotel. If you take the "South Exit", that will lead you to the walkway bridge and you'll walk though 'think park' plaza to get to the hotel. It's super easy and would definitely stay here again. The hotel was able to hold our luggage for early check in / late check out so definitely use this service instead of storing luggage at Tokyo Station.

Christina United States

Massage chair and air purifier in the room. The massage chair is life saving every night when we back to hotel

Alice Hong Kong