Great Location , great onsen, nice lounge areas on each floor

Gayble Hong Kong

Hakuba Alpine Hotel was a little gem amongst some much larger and popular hotels setup to attract English-speaking tourists. Getting to the hotel was easier just caught the bus from Nagano then a short 5-10min walk through the streets to the hotel. We found the Japanese style of the hotel amazing with everything kept incredibly clean and functioning. Photos don't do this hotel justice as many reviews have said before with the wood architecture and Winter Olympics posters on the wall great to look at. The hotel and room are kept very warm and the onsen is great to relax in after a day on the slope. The owner of the hotel is extremely hard working and always willing to answer your questions, he was very friendly and accommodating, even giving us a calendar at the end of our stay to remember the area, cant speak highly enough of Hakuba Alpine Hotel.

Dale Australia

Great location, close enough to everything but not bothered by noise. Room was lovely and a good size. Having an onsen was a huge bonus. Food was delicious every day, wish we’d just booked full board instead of only doing a couple of dinners. The owner was really helpful and kind. The room also had hot water for tea etc and a fridge which was great. Bathrooms are typical small unit bathrooms, but liked having an extra sink outside it so we had space to spread out our bits and pieces.

Ximonie Australia

Great location. Near to lawson and local eating places. Located beside the main road so traveling was a breeze especially since we were driving. I enjoyed the onside onsen as well. Definitely will return! The rooms were clean and spacious.

Jake Singapore

The service was exceptional! The staff were friendly and gracious - they were able to provide us with an early check in and check out which was an amazing assistance. The room was much bigger than expected, the futons were comfortable and the amenities were great.

Ashleigh Australia

Traditional Japanese breakfast with lots of small dishes. These changed daily, but kids with western tastes might get sick of it like one of ours did. Even provided gluten free options for Coeliac party member. Manager helped arrange ski bag transport with black cat at the end of our stay.

Martin Australia

Great location, easy walking distance of bus terminal, convenience store, grocery stores and happoone

David Australia

I loved this place - Location, comforts, foods, bath - Everything that I needed for snow trip were there. We had breakfast included. Every meal was so hearty and tasty. We also requested for a dinner for one night which was really good! I would even consider having dinner every day there. The lodge is quite old but clean and well maintained. I loved the rustic vibe of the lodge and it was really lovely. If you are expecting modern fancy looking accomodation, this place might not be for you but give it a try! We are thinking of booking same place for next year. Proximity to bus terminal so getting around other mountains was so easy. Convenience store was 4 mins by walk - super close. Also town center was really close too.

In Australia

Very friendly gentleman is running the hotel. Helped us with booking restaurant, taxi and delivery of luggage directly to Narita airport.

Keren Australia

The meals and set up are very good. The owner makes me feel home.

Amy Australia