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Boasting various indoor and outdoor hot spring baths, Izumiya Zenbe is a historical Japanese-style accommodation with a chic ambiance, established in 1876. Some hot spring baths can be rented for private use. The property is a 15-minute bus ride from JR Matsumoto Station, and a 10-minute bus ride to the national treasure, Matsumoto Castle. Free parking is available. Featuring tatami (woven-straw) flooring and traditional futon bedding, rooms feature soft lighting and a seating area with large windows. A TV and a fridge are provided, and guests can relax in yukata robes. Rooms come with a toilet, while bathrooms are shared. Free WiFi access is available throughout the entire property. Zenbe Izumiya’s hot spring baths are surrounded by Japanese gardens that change their colours each season. In-room massages can be arranged at an extra charge. Izumiya Zenbe serves various Japanese-style dinners including a delicately prepared Japanese multi-course dinner, featuring homemade soba (buckwheat noodle). A hearty Japanese breakfast is also offered. Guests can take a look at the soba being handmade on the spot, if requested.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Free private parking available on-site

Open-air bath, ​Hot spring bath


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
7.9
Cleanliness
8.6
Comfort
8.6
Value for money
8.1
Location
7.1
Free WiFi
7.5
Low score for Matsumoto
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See what guests loved the most:

  • Toni42
    New Zealand New Zealand
    Izumiya Zenbe is LOVELY - I don't think the photos do it justice. The staff were incredibly welcoming and helpful. The building was an amazing old structure with beautiful little gardens in the walkways. The room we had was very nice, with tatami...
  • Florence
    Australia Australia
    A traditional ryokan experience with an amazing dinner and breakfast
  • K
    Kate
    Australia Australia
    As foreigners (Australian) we were welcomed and everything explained beautifully in English. We booked a private bath which was great. The traditional dinner and breakfast were delicious with lots of choice, beautifully presented and tasted great....

Property surroundings

Restaurants
1 restaurant on site

  • 本館2階個室食事処
    • Cuisine
      Japanese

Facilities of Izumiya Zenbe

Most popular facilities
  • Non-smoking rooms
  • Free parking
  • Free WiFi
  • Family rooms
  • Restaurant
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Toilet
  • Free toiletries
  • Hairdryer
Outdoors
  • Garden
Kitchen
  • Refrigerator
Room Amenities
  • Tatami (traditional Japanese flooring)
Living Area
  • Seating Area
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Services
    • Shared lounge/TV area
    • Vending machine (drinks)
    • Luggage storage
    • Wake-up service
    • Fax/photocopying
      Additional charge
    Reception services
    • Invoice provided
    Safety & security
    • Fire extinguishers
    • Smoke alarms
    • Key access
    • Safety deposit box
    General
    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Heating
    • Family rooms
    • Non-smoking rooms
    Accessibility
    • Upper floors accessible by stairs only
    Wellness
    • Open-air bath
      Additional charge
    • Hot spring bath
    Languages spoken
    • Japanese

    House rules

    Izumiya Zenbe takes special requests - add in the next step!

    Check-in

    From 14:00 to 18:00

    Check-out

    Until 10:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 7 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction

    There is no age requirement for check-in

    Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

    Mastercard Visa Diners Club American Express Cash is not accepted Izumiya Zenbe accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


    Smoking

    Smoking is not allowed.

    Quiet hours

    Guests must be quiet between 22:00 and 07:00.

    Pets

    Pets are not allowed.

    The fine print
    Need-to-know information for guests at this property

    The property has a curfew at 21:00. Guests who wish to enter the property after this time must contact the property in advance.

    Please call the property in advance if guests plan to check-in after 21:00. Contact details can be found in the booking confirmation email.

    There is no lift and guests must walk up stairs to reach their rooms.

    Hourly rates apply to private use of hot spring baths.

    Please note, dinner prices vary on the type of dinner requested. Please note, guests can order dinner until day before arrival. Please contact the property for details regarding dinner prices and menu.

    Walk to Matsumoto Bus Terminal, which is a 3-minute walk from the station, and get on Line Utsukushi-gahara Onsen 31. Get off at Utsukushi-gahara Onsen Stop. (approx. 2 buses per hour)

    Please inform Izumiya Zenbe in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    Quiet hours are between 22:00:00 and 07:00:00.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    FAQs about Izumiya Zenbe

    • Izumiya Zenbe offers the following activities / services (charges may apply):

      • Hot spring bath
      • Open-air bath

    • The prices at Izumiya Zenbe may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Izumiya Zenbe is 3.7 miles from the centre of Matsumoto. All distances are measured in straight lines. Actual travel distances may vary.

    • Izumiya Zenbe has 1 restaurant:

      • 本館2階個室食事処

    • Yes, Izumiya Zenbe is popular with guests booking family stays.

    • Check-in at Izumiya Zenbe is from 14:00, and check-out is until 10:00.

    • Room options at Izumiya Zenbe include:

      • Quadruple
      • Family