• City view
  • Swimming Pool
  • BBQ facilities
  • Free WiFi
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping

Boasting chargeable natural hot spring baths, Kobe Bay Sheraton Hotel and Towers is a 3-minute walk from the Island Center Station and 9 km from the Rokko Cable Shita (cable car) Station. It features 5 dining options, a spa and all-year indoor pool. Air-conditioned guest rooms are fitted with a fridge, a work desk and a flat-screen TV. The en suite bathroom comes with toiletries and a bathtub. The hotel has a tennis court and a fitness centre. Guests can enjoy a massage or unwind in the sauna room. Bicycle rental is available for those who wish to explore the area. Garden Cafe offers a variety of buffet dishes. Japanese dishes can be enjoyed at Matsukaze Restaurant. Drinks and light snacks can be found at Sky 21 Lounge Bar. Hotel Kobe Bay Sheraton is a 25-minute drive from Kobe Port Tower and Nankin-Machi. It is a 45-minute drive from Kobe Airport.

Couples particularly like the location — they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

Top location: Highly rated by recent guests (8.2)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet

Free private parking available at the hotel

Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
and
1 sofa bed
2 single beds
and
1 sofa bed
1 large double bed
2 single beds
and
3 futon beds
2 single beds
or
1 large double bed
1 sofa bed
and
1 large double bed
1 sofa bed
and
1 large double bed
2 single beds
and
1 sofa bed
2 single beds
and
1 sofa bed
2 single beds
and
1 sofa bed
2 single beds
and
1 sofa bed
1 sofa bed
and
1 large double bed
1 sofa bed
and
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.7
Facilities
8.9
Cleanliness
9.2
Comfort
9.1
Value for money
8.2
Location
8.2
Free WiFi
8.1
Select topics to read reviews:

See what guests loved the most:

  • Naotokazu
    Japan Japan
    朝食のバリエーションが素晴らしいですし、何と言っても露天風呂、サウナなど多様な風呂付きの温泉大浴場にはとても癒されました。部屋は清掃が行き届いていてとてもきれいです。交通の便について、当初は場所的に心配しましたが、JRの接続駅から乗り継ぎがしやすいのに加え、ホテル最寄りの「アイランドセンター駅」直結で雨でも濡れること無く至極便利です。
  • Naoko
    Japan Japan
    温泉に癒され、お料理もおいしく、ホテルスタッフの方々のおもてなしも全てが素晴らしかったです。とても優雅で心癒されるひと時をすごすことができました。ありがとうございました。
  • Momo
    Japan Japan
    プールのロッカーに忘れ物をしたんですが とても良い 早い対応で嬉しかっです クラブフロアーはとても良い

Hotel surroundings

Restaurants
5 restaurants on site

  • ダイニング Kobe Grill
    • Cuisine
      French • European • Grill/BBQ
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
  • Garden Cafe
    • Cuisine
      Japanese • European
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
  • 日本料理 松風
    • Cuisine
      Japanese
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
  • 中国料理 翠亨園
    • Cuisine
      Chinese
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
  • 鉄板焼 神戸グリル
    • Cuisine
      Steakhouse
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic

Facilities of Kobe Bay Sheraton Hotel & Towers
Great facilities! Review score, 8.9

Most popular facilities
  • Indoor swimming pool
  • Non-smoking rooms
  • Free parking
  • Free WiFi
  • Family rooms
  • Spa and wellness centre
  • Airport shuttle
  • 5 restaurants
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • City view
  • View
Outdoors
  • BBQ facilities
    Additional charge
  • Terrace
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
  • Tennis equipment
    Additional charge
  • Darts
    Additional charge
  • Tennis court
    Additional chargeOff-site
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Radio
  • Telephone
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Concierge service
  • Luggage storage
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Indoor play area
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box
General
  • Minimarket on site
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Soundproofing
  • Chapel/shrine
  • Soundproof rooms
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Upper floors accessible by elevator
Indoor swimming pool
Additional charge
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/beach towels
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Massage chair
  • Full body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa lounge/relaxation area
  • Spa facilities
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Facial treatments
  • Beauty Services
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Sauna
Languages spoken
  • English
  • Japanese

House rules

Kobe Bay Sheraton Hotel & Towers takes special requests - add in the next step!

Check-in

From 15:00

Check-out

From 06:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa JCB Diners Club American Express Cash is not accepted Other Kobe Bay Sheraton Hotel & Towers accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that guests with a tattoo may not be permitted to use the hotel’s pools or other facilities where the tattoo might be visible to other guests.

Wi-Fi connection may be weaker in some rooms/areas. The hotel cannot guarantee the safety of the network. Please contact the hotel for more information.

When booking 8 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

FAQs about Kobe Bay Sheraton Hotel & Towers

  • Room options at Kobe Bay Sheraton Hotel & Towers include:

    • Twin
    • Double
    • Family
    • Triple
    • Suite
    • Quadruple
    • Single

  • Guests staying at Kobe Bay Sheraton Hotel & Towers can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Buffet

  • Kobe Bay Sheraton Hotel & Towers offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Tennis court
    • Darts
    • Open-air bath
    • Fitness/spa locker rooms
    • Bicycle rental
    • Public Bath
    • Swimming Pool
    • Hot spring bath
    • Tennis equipment
    • Beauty Services
    • Facial treatments
    • Make up services
    • Hair treatments
    • Manicure
    • Pedicure
    • Hair cut
    • Hair colouring
    • Hair styling
    • Body treatments
    • Spa facilities
    • Spa lounge/relaxation area
    • Back massage
    • Neck massage
    • Foot massage
    • Head massage
    • Hand massage
    • Full body massage
    • Massage chair
    • Fitness

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at Kobe Bay Sheraton Hotel & Towers may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Kobe Bay Sheraton Hotel & Towers has 5 restaurants:

    • 中国料理 翠亨園
    • ダイニング Kobe Grill
    • 鉄板焼 神戸グリル
    • Garden Cafe
    • 日本料理 松風

  • Yes, Kobe Bay Sheraton Hotel & Towers is popular with guests booking family stays.

  • Kobe Bay Sheraton Hotel & Towers is 3.7 miles from the centre of Kobe. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Kobe Bay Sheraton Hotel & Towers is from 15:00, and check-out is until 12:00.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Kobe Bay Sheraton Hotel & Towers on this page.