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Offering 13 restaurants, cafes and bars and a 24-hour front desk, Kobe Portopia Hotel is conveniently located just a 5-minute walk from Shimin Hiroba Station on the Port Island Line. Free WiFi access is available throughout the property. A free shuttle service from JR Sannomiya Station and Shinkobe Station is also available. Rooms here will provide you with a flat-screen TV, air conditioning and a mini-bar. Rooms are equipped with a refrigerator, an electric kettle and a green tea set. Private bathrooms come with free toiletries, a hairdryer and a bath. Portopia Hotel Kobe offers an indoor pool, a fitness center and a tennis court. In addition, reception services such as a concierge service, currency exchange and luggage storage are also offered. A wide variety of Japanese, French, Chinese and Western cuisines are available at the many restaurants, cafes and bars on site. The Nankin-machi China Town area is a 10-minute train ride away, while Sannomiya Station is a 15-minute shuttle bus ride away. Kobe Kitano Ijinkai-gai can be accessed within a 25-minute train ride. Kansai International Airport is a 65-minute shuttle bus ride away from Sannomiya Station.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (8.6)

Parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Guest reviews

Categories:

Staff
9.0
Facilities
8.6
Cleanliness
8.9
Comfort
8.9
Value for money
8.4
Location
8.6
Free WiFi
8.1
Select topics to read reviews:

See what guests loved the most:

  • Yinong
    United Kingdom United Kingdom
    Splendid lobby with an eye-dazzling selection of restaurants and bars. Check-in very smooth and the room very spacious. View from the restaurant for breakfast buffet is just impressive.
  • Martin
    Canada Canada
    Nice, large room. A bit dated but that's part the charm of the place. Excellent place to stay if attending a conference or event at the adjacent Conference Center.
  • Mutsumi
    United States of America United States of America
    Great customer service. Easy access (direct connection to/from the port liner train, free bus shuttle service), excellent breakfast.

Hotel area info

Restaurants
7 Restaurants On Site

  • French Restaurant Trent et En
    • Cuisine
      French
    • Ambience
      Romantic
  • Sky Grill Buffet GOCOCU
    • Cuisine
      European
  • Chinese Shukei En
    • Cuisine
      Chinese
  • Teppannyaki Grill Tajima
    • Cuisine
      Grill/BBQ
  • Dining Cafe SOCO
    • Cuisine
      Italian • European
  • Traditional Japanese Cuisine Kobe Tamura
    • Cuisine
      Japanese
  • Sushi Suhiman
    • Cuisine
      Sushi

Amenities of Kobe Portopia Hotel
Great facilities! Review score, 8.6

Most popular amenities
  • 2 swimming pools
  • Non-smoking rooms
  • Parking on site
  • Free WiFi
  • Family rooms
  • Spa
  • 7 restaurants
  • Fitness center
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
  • Extra long beds (> 6.5 ft)
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Clothes rack
Activities
  • Temporary art galleries
  • Tennis equipment
    Additional charge
  • Ping-pong
    Additional charge
  • Tennis court
    Additional charge
Living Area
  • Sofa
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in the rooms and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and costs ¥800 per day.
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Strollers
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Carpeted
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 – indoorAdditional charge
  • Open all year
Pool 2 – outdoorAdditional charge
  • Seasonal
Spa
  • Locker rooms
  • Personal trainer
  • Fitness
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Hair treatments
  • Makeup services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
    Additional charge
  • Sauna
    Additional charge
Languages Spoken
  • English
  • Japanese
  • Chinese

Property practice

This property told us they've implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, or nature.

House rules

Kobe Portopia Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 4 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UC NICOS JCB Diners Club American Express Cash Kobe Portopia Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Additional fees apply for children staying in an extra bed who want to eat breakfast and/or dinner. Contact details can be found on the booking confirmation.

Please note that extra fees apply for the use of swimming pool and spa. Exceptions apply. Advance reservations are required for the outdoor pool. For more information, please contact the property directly.

Guests who require children's cots/cribs or baby sitters, must contact the hotel in advance by email or upon booking. Contact details can be found on the booking confirmation.

If guests arrive after 00:00 without informing the property in advance, the booking may be treated as a no show.

A free shuttle is provided by the property according to the following schedule:

Hotel to JR Sannomiya Station ・JR Shin Kobe Station: Shuttle runs every 20 minutes from 07:20 to 22:00.

JR Sannomiya Station to hotel: Shuttle runs every 20 minutes from 08:40 to 21:40.

JR Shin Kobe Station to hotel: Shuttle runs every 20 minutes from 08:30 to 21:30.

Please note that the schedule is subject to change without notice. Please check the hotel official website for details.

For guests booking with breakfast-inclusive rate, additional charges may apply for breakfast from 01 January until 03 January. Please contact the property directly for details.

Please note, opening hours for executive lounge Oval Club are 07:00 to 19:30.

Only junior high school students and above will be allowed to use the club lounge after 17:00.

Please note that renovation work is done for the 25th and 26th floors from January 20, 2024 to March 14, 2024.

During the time period from 10:00 to 17:00, there is a possibility that loud noises and vibrations may occur on floors near the 25th and 26th floors of the main building.

There is a possibility that the sound may be heard in all guest rooms, even on floors other than those directly below and above.

We apologize for any inconvenience this may cause to our guests and thank you for your understanding.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Kobe Portopia Hotel

  • Kobe Portopia Hotel offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Ping-pong
    • Tennis court
    • Facial treatments
    • Temporary art galleries
    • Body treatments
    • Tennis equipment
    • Hair coloring
    • Personal trainer
    • Spa lounge/Relaxation area
    • Swimming pool
    • Hair treatments
    • Locker rooms
    • Spa facilities
    • Beauty services
    • Hairstyling
    • Fitness
    • Makeup services
    • Body scrub
    • Haircut
    • Steam room

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Kobe Portopia Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Kobe Portopia Hotel has 7 restaurants:

    • Chinese Shukei En
    • Sky Grill Buffet GOCOCU
    • Dining Cafe SOCO
    • French Restaurant Trent et En
    • Teppannyaki Grill Tajima
    • Sushi Suhiman
    • Traditional Japanese Cuisine Kobe Tamura

  • Room options at Kobe Portopia Hotel include:

    • Single
    • Twin
    • Triple
    • Double
    • Quad
    • Twin/Double

  • Kobe Portopia Hotel is 2.3 miles from the center of Kobe. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Kobe Portopia Hotel is popular with guests booking family stays.

  • Check-in at Kobe Portopia Hotel is from 3:00 PM, and check-out is until 12:00 PM.