You're eligible for a Genius discount at Kobe Portopia Hotel! To save at this property, all you have to do is sign in.

Get the celebrity treatment with world-class service at Kobe Portopia Hotel

Offering 13 restaurants, cafes and bars and a 24-hour front desk, Kobe Portopia Hotel is conveniently located just a 5-minute walk from Shimin Hiroba Station on the Port Island Line. Free WiFi access is available throughout the property. A free shuttle service from JR Sannomiya Station and Shinkobe Station is also available. Rooms here will provide you with a flat-screen TV, air conditioning and a minibar. Rooms are equipped with a refrigerator, an electric kettle and a green tea set. En suite bathrooms come with free toiletries, a hairdryer and a bath. Portopia Hotel Kobe offers an indoor pool, a fitness centre and a tennis court. In addition, reception services such as a concierge service, currency exchange and luggage storage are also offered. A wide variety of Japanese, French, Chinese and Western cuisines are available at the many restaurants, cafes and bars on site. The Nankin-machi China Town area is a 10-minute train ride away, while Sannomiya Station is a 15-minute shuttle bus ride away. Kobe Kitano Ijinkai-gai can be accessed within a 25-minute train ride. Kansai International Airport is a 65-minute shuttle bus ride away from Sannomiya Station.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.6)

Parking available at the hotel


Sign in, save money
Sign in, save money
You could save 10% or more at this property when you sign in

Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
or
1 double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
8.6
Cleanliness
8.9
Comfort
8.9
Value for money
8.4
Location
8.6
Free WiFi
8.2
Select topics to read reviews:

See what guests loved the most:

  • Campbell
    Germany Germany
    Wonderful hotel at very reasonable prices for the quality. Thoroughly enjoyed my stay. Bit out of town, but the free shuttle bus more than makes up for it.
  • Xiao
    Australia Australia
    The breakfast buffet is very good and room is big.
  • Kiyoko
    France France
    The restaurants were super great. We enjoyed the Soco and Sushi shop very much. The staff were very kind and it was delicious! The bed was a bit hard but good. The shuttle bus was convenient to go to Sannomiya, but it takes more time than the...

Hotel surroundings

Restaurants
7 restaurants on site

  • French Restaurant Trent et En
    • Cuisine
      French
    • Ambiance
      Romantic
  • Sky Grill Buffet GOCOCU
    • Cuisine
      European
  • Chinese Shukei En
    • Cuisine
      Chinese
  • Teppannyaki Grill Tajima
    • Cuisine
      Grill/BBQ
  • Dining Cafe SOCO
    • Cuisine
      Italian • European
  • Traditional Japanese Cuisine Kobe Tamura
    • Cuisine
      Japanese
  • Sushi Suhiman
    • Cuisine
      Sushi

Facilities of Kobe Portopia Hotel
Great facilities! Review score, 8.6

Most popular facilities
  • 2 swimming pools
  • Non-smoking rooms
  • Parking on site
  • Free WiFi
  • Family rooms
  • Spa and wellness centre
  • 7 restaurants
  • Fitness centre
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
  • Extra long beds (> 2 metres)
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Clothes rack
Activities
  • Temporary art galleries
  • Tennis equipment
    Additional charge
  • Table tennis
    Additional charge
  • Tennis court
    Additional charge
Living Area
  • Sofa
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in the rooms and is free of charge.
Parking
Public parking is possible on site (reservation is not needed) and costs ¥800 per day.
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Strollers
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
  • Minimarket on site
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Carpeted
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 - indoorAdditional charge
  • Open all year
Pool 2 - outdoorAdditional charge
  • Seasonal
Wellness
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Hair treatments
  • Make up services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
    Additional charge
  • Sauna
    Additional charge
Languages spoken
  • English
  • Japanese
  • Chinese

House rules

Kobe Portopia Hotel takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 4 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UC NICOS JCB Diners Club American Express Cash Kobe Portopia Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Additional fees apply for children staying in an extra bed who want to eat breakfast and/or dinner. Contact details can be found on the booking confirmation.

Please note that extra fees apply for the use of swimming pool and spa. Exceptions apply. Advance reservations are required for the outdoor pool. For more information, please contact the property directly.

Guests who require children's cots/cribs or baby sitters, must contact the hotel in advance by email or upon booking. Contact details can be found on the booking confirmation.

If guests arrive after 00:00 without informing the property in advance, the booking may be treated as a no show.

A free shuttle is provided by the property according to the following schedule:

Hotel to JR Sannomiya Station ・JR Shin Kobe Station: Shuttle runs every 20 minutes from 07:20 to 22:00.

JR Sannomiya Station to hotel: Shuttle runs every 20 minutes from 08:40 to 21:40.

JR Shin Kobe Station to hotel: Shuttle runs every 20 minutes from 08:30 to 21:30.

Please note that the schedule is subject to change without notice. Please check the hotel official website for details.

For guests booking with breakfast-inclusive rate, additional charges may apply for breakfast from 01 January until 03 January. Please contact the property directly for details.

Please note, opening hours for executive lounge Oval Club are 07:00 to 19:30.

Only junior high school students and above will be allowed to use the club lounge after 17:00.

Please note that renovation work is done for the 25th and 26th floors from January 20, 2024 to March 14, 2024.

During the time period from 10:00 to 17:00, there is a possibility that loud noises and vibrations may occur on floors near the 25th and 26th floors of the main building.

There is a possibility that the sound may be heard in all guest rooms, even on floors other than those directly below and above.

We apologize for any inconvenience this may cause to our guests and thank you for your understanding.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Kobe Portopia Hotel

  • Yes, Kobe Portopia Hotel is popular with guests booking family stays.

  • The prices at Kobe Portopia Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Kobe Portopia Hotel is 2.3 miles from the centre of Kobe. All distances are measured in straight lines. Actual travel distances may vary.

  • Kobe Portopia Hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Table tennis
    • Tennis court
    • Facial treatments
    • Temporary art galleries
    • Body treatments
    • Tennis equipment
    • Hair colouring
    • Personal trainer
    • Spa lounge/relaxation area
    • Swimming Pool
    • Hair treatments
    • Fitness/spa locker rooms
    • Spa facilities
    • Beauty Services
    • Hair styling
    • Fitness
    • Make up services
    • Body scrub
    • Hair cut
    • Steam room

  • Room options at Kobe Portopia Hotel include:

    • Single
    • Twin
    • Triple
    • Double
    • Quadruple
    • Twin/Double

  • Check-in at Kobe Portopia Hotel is from 15:00, and check-out is until 12:00.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Kobe Portopia Hotel has 7 restaurants:

    • Dining Cafe SOCO
    • French Restaurant Trent et En
    • Sky Grill Buffet GOCOCU
    • Chinese Shukei En
    • Teppannyaki Grill Tajima
    • Sushi Suhiman
    • Traditional Japanese Cuisine Kobe Tamura