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Conveniently located a 1-minute walk from Watanabe-dori Subway Station, Hotel New Otani Hakata provides elegant accommodations with 6 restaurants and a Japanese tea room. Lively Tenjin area is just a 3-minute subway ride away. Free Wi-Fi is provided in the rooms and at the lobby. Each spacious room is fitted with facilities like flat-screen TV and fridge. The private bathroom includes a hairdryer, a bath tub and free toiletries. Wi-Fi and wired internet are available free of charge. Guests at New Otani Hakata Hotel can receive relaxing massages at an extra cost, or rent bicycles to explore the city. Laundry services and concierge services are offered. Pay internet PCs are available in the lobby area. JR Hakata Shinkansen (bullet train) Station is a 5-minute drive away, while Fukuoka Airport can be reached within a 30-minute drive. Direct airport buses are available from a bus stop right next to the hotel. Canal City shopping mall is a 5-minute drive from the property. Senbazuru restaurant serves seasonal delicate Japanese dishes, and Taikan-en offers lavish Chinese cuisine. Delicious cocktails are on offer at The Castillian Room bar.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.0)

Breakfast Info

American

Parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
2 twin beds
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Guest reviews

Categories:

Staff
9.0
Facilities
8.2
Cleanliness
8.6
Comfort
8.7
Value for money
8.1
Location
8.0
Select topics to read reviews:

See what guests loved the most:

  • Vincent
    Singapore Singapore
    Great location. Access to subway and shopping areas like Canal City and Tenjin a short walk away.
  • Vincent
    Singapore Singapore
    Location. Next to subway. Close to shopping areas.
  • Winnie
    Canada Canada
    The service is impeccable as a 5 star hotel, without the steep price. We were fortunate to have a room upgrade. The staff helped put our luggage in the room, hail a taxi in the early morning, and the concierge helped with restaurant reservations....

Hotel area info

Restaurants
4 Restaurants On Site

  • SENBAZURU
    • Cuisine
      Japanese
    • Ambience
      Traditional
  • GREEN HOUSE
    • Cuisine
      International • European
    • Ambience
      Family-friendly
  • CASTILLIAN ROOM
    • Cuisine
      European
    • Ambience
      Traditional
  • TAIKANEN
    • Cuisine
      Chinese

Amenities of Hotel New Otani Hakata
Great facilities! Review score, 8.2

Most popular amenities
  • Non-smoking rooms
  • Parking on site
  • Family rooms
  • 4 restaurants
  • 24-hour front desk
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
Kitchen
  • Electric kettle
  • Refrigerator
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
Wired internet is available in the rooms and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and costs ¥1,500 per day.
  • Parking garage
  • Electric vehicle charging station
Front Desk Services
  • Concierge
  • Baggage storage
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Carpeted
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Spa
  • Massage
    Additional charge
Languages Spoken
  • English
  • Japanese
  • Korean
  • Chinese

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Hotel New Otani Hakata takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card UC NICOS JCB Diners Club American Express Cash Hotel New Otani Hakata accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

The full amount of the reservation must be paid at check-in if guests made the booking on the arrival date.

Additional fees apply for meals for children sleeping in existing beds when booking with meal-inclusive rate.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel New Otani Hakata of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

An accommodation tax per person, per night is not included in the price and must be paid at the property.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

FAQs about Hotel New Otani Hakata

  • Hotel New Otani Hakata has 4 restaurants:

    • SENBAZURU
    • TAIKANEN
    • GREEN HOUSE
    • CASTILLIAN ROOM

  • Check-in at Hotel New Otani Hakata is from 2:00 PM, and check-out is until 11:00 AM.

  • Yes, Hotel New Otani Hakata is popular with guests booking family stays.

  • Guests staying at Hotel New Otani Hakata can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • American

  • Room options at Hotel New Otani Hakata include:

    • Twin
    • Double
    • Single
    • Suite
    • Quad
    • Triple

  • Hotel New Otani Hakata is 1.1 miles from the center of Fukuoka. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel New Otani Hakata offers the following activities/services (charges may apply):

    • Massage

  • The prices at Hotel New Otani Hakata may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.