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Get the celebrity treatment with world-class service at Hotel New Otani Hakata

Conveniently located a 1-minute walk from Watanabe-dori Subway Station, Hotel New Otani Hakata provides elegant accommodation with 6 restaurants and a Japanese tea room. Lively Tenjin area is just a 3-minute subway ride away. Free Wi-Fi is provided in the rooms and at the lobby. Each spacious room is fitted with facilities like flat-screen TV and fridge. The en suite bathroom includes a hairdryer, a bath tub and free toiletries. Wi-Fi and wired internet are available free of charge. Guests at New Otani Hakata Hotel can receive relaxing massages at an extra cost, or rent bicycles to explore the city. Laundry services and concierge services are offered. Pay internet PCs are available in the lobby area. JR Hakata Shinkansen (bullet train) Station is a 5-minute drive away, while Fukuoka Airport can be reached within a 30-minute drive. Direct airport buses are available from a bus stop right next to the hotel. Canal City shopping mall is a 5-minute drive from the property. Senbazuru restaurant serves seasonal delicate Japanese dishes, and Taikan-en offers lavish Chinese cuisine. Delicious cocktails are on offer at The Castillian Room bar.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.0)

Breakfast info

American

Parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
2 single beds
1 large double bed
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Guest reviews

Categories:

Staff
9.0
Facilities
8.2
Cleanliness
8.7
Comfort
8.7
Value for money
8.1
Location
8.0
Select topics to read reviews:

See what guests loved the most:

  • Litia
    United States United States
    The breakfast buffet was very very delicious. All the hotel staff members were helpful and courteous!!! The entire hotel is beautiful and extra services were excellent. Thank you! Thank you!! Thank you!!!
  • Zinc
    Singapore Singapore
    Connected rooms for 4 pax comes with 2 clean and modern bathrooms and one additional vanity sink in one of the rooms. Very nice and pleasant stay indeed.
  • Roy
    Australia Australia
    Very clean large rooms for Japan and centrally located

Hotel surroundings

Restaurants
4 restaurants on site

  • SENBAZURU
    • Cuisine
      Japanese
    • Ambiance
      Traditional
  • GREEN HOUSE
    • Cuisine
      International • European
    • Ambiance
      Family friendly
  • CASTILLIAN ROOM
    • Cuisine
      European
    • Ambiance
      Traditional
  • TAIKANEN
    • Cuisine
      Chinese

Facilities of Hotel New Otani Hakata
Great facilities! Review score, 8.2

Most popular facilities
  • Non-smoking rooms
  • Parking on site
  • Family rooms
  • 4 restaurants
  • 24-hour front desk
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
Kitchen
  • Electric kettle
  • Refrigerator
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
Wired internet is available in the rooms and is free of charge.
Parking
Public parking is possible on site (reservation is not needed) and costs ¥1,500 per day.
  • Parking garage
  • Electric vehicle charging station
Reception services
  • Concierge service
  • Luggage storage
  • Currency exchange
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Carpeted
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Wellness
  • Massage
    Additional charge
Languages spoken
  • English
  • Japanese
  • Korean
  • Chinese

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Hotel New Otani Hakata takes special requests - add in the next step!

Check-in

From 14:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card UC NICOS JCB Diners Club American Express Cash Hotel New Otani Hakata accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

The full amount of the reservation must be paid at check-in if guests made the booking on the arrival date.

Additional fees apply for meals for children sleeping in existing beds when booking with meal-inclusive rate.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel New Otani Hakata in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

An accommodation tax per person per night is not included in the price and needs to be paid at the property.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

FAQs about Hotel New Otani Hakata

  • Hotel New Otani Hakata offers the following activities / services (charges may apply):

    • Massage

  • Room options at Hotel New Otani Hakata include:

    • Twin
    • Double
    • Single
    • Suite
    • Quadruple
    • Triple

  • Guests staying at Hotel New Otani Hakata can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • American

  • Check-in at Hotel New Otani Hakata is from 14:00, and check-out is until 11:00.

  • Yes, Hotel New Otani Hakata is popular with guests booking family stays.

  • Hotel New Otani Hakata is 1.1 miles from the centre of Fukuoka. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Hotel New Otani Hakata may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Hotel New Otani Hakata has 4 restaurants:

    • CASTILLIAN ROOM
    • SENBAZURU
    • GREEN HOUSE
    • TAIKANEN