Absolutely lovely hotel. Beautiful, helpful and efficient staff made the stay so smooth and restful. Huge room. Wonderful food. The most amazing view over Nagasaki and its harbour from the sitting area in our room. Loved it. Also great minibus service to and from hotel to train station (central area); the drivers are amazing. The hill is really something else! Use of onsen at next door sister hotel was very welcome. The onsen at Koyotei is nice and clean but a little small.

Melissa Australia

This hotel is a little out of the way, but really worth it for the view. It's relaxing to see Nagasaki from above at different times of day. The staff were so friendly and always smiling and greeting guests, even giving us big waves as the station shuttle departed. I recommend taking advantage of the shuttle bus because while the city bus gets near the hotel, it's a steep mountain and the remaining walk is quite intense. The included breakfast was high quality.

Ann Japan

Tradition Japanese style rooms with very good view of Nagasaki.

May Hong Kong

The hotel had a wonderful view over Nagasaki. It was a little way from the main town, but we had a car so it was not a problem. There was also a courtesy bus that serviced the hotel down to the station.

Joanne Australia

What an amazing place to stay. Million dollar view of the city, the most incredible and amazing staff, a beautiful Japanese style room and fantastic Japanese breakfast. The perfect place to stay in Nagasaki. We will definitely be back here in the future.

Tim Australia

This ryokan is about as fancy as you can get. It is not in town and required a taxi or shuttle to get there; fortunately they provide a free shuttle but it's on a schedule. Because it's on a hill above the city, it's peaceful and the view is fantastic. The service was friendly and helpful and they spoke English. Signs and information were in English. The room rate included meals for which this ryokan is well known. The meals were exquisite, traditional food artistically prepared. We didn't try the public bath, but it looked clean and was empty. In the waiting area for the public bath, there were massage chairs and foot massage machines that were wonderful after a day of walking around the city. The room had a soaking tub we enjoyed. We felt pampered.

Karl United States

The massage chairsssss!! They were great and free! Staff were nice. Good experience of staying in a ryokan. Great view of Nagasaki from the bedroom. Good baths. The hotel provides a shuttle bus to/ from Nagasaki station. Breakfast was traditional japanese only, but the staff were kind enough to get us bread upon request.

Mariana Portugal

The staff and service were incredible, the meals were delicious, the view over Nagasaki were some of the best in the city. The rooms were huge and comfortable. This place is a gem.

Joanne United States

Dinner which was served in the room was very good. The staff who set up the dinner was polite and friendly. The city and night view from the room was very beautiful

Low Singapore

The property is a traditional Japanese Koyotei situated about a 10 minute bus ride on the northeast of Nagasaki station. The bus is provided by the hotel as a complimentary service and is very convenient. The property itself is very peaceful and when I was there, it attracted many domestic Japanese tourists. Something which I prefer to see as I like to ingrain myself into the culture. A very beautiful culture indeed. At other hotels I have been to in Japan the guests can be primarily foreign. The public baths were exquisite as well. The large bath includes a sauna. Be warned, this traditional Japanese hotel does not cater to western needs in terms of the temperature of the sauna and baths. Unlike other Koyotei, these baths are HOT. But I encourage you to try them. The breakfast was exquisite. The arrangement of the bento boxes, the variety, and the staff was all very well thought out. Thank you for the stay.

Raphael Australia