PHOENIX CHALETS by Hakuba Hotel Group
399-9301 Nagano, Hakuba, Hokujo 4690-2, Japan – Excellent location - show map
The location in Wadano surrounded by trees was excellent but it would still be wise to have a car. The hot tub in the Phoenix Hotel just across and its cute bar was greatly enjoyed by us most nights. The management were always very responsive and friendly to the odd minor issues eg getting the TV to work
- Houses
- BBQ facilities
- Free WiFi
- Free parking
- Bath
- Air conditioning
- Non-smoking rooms
- Luggage storage
- Heating
- Parking on site
Experience world-class service at PHOENIX CHALETS by Hakuba Hotel Group
Centrally located in Hakuba Village, PHOENIX CHALETS by Hakuba Hotel Group offers luxurious chalet-style accommodation with free Wi-Fi and a kitchen. The property is located within a 15-minute walk from Happoone Ski Resort and a 5-minute drive from JR Hakuba Train Station. The living room area is fitted with a flat-screen TV, while the kitchen is fully equipped with a stopvetop, an oven, a dishwasher, a microwave and a refrigerator. Bedrooms feature an en suite bathroom with free toiletries, a bath and a hairdryer. At PHOENIX CHALETS by Hakuba Hotel Group, guests can soak in the hot bath. A sauna, a luggage storage service and a ski equipment rental service are also available on site. Happo Onsen Hot Spring is a 6-minute drive away, while Hakuba Village Olympic Memorial Hall is a 7-minute drive away.
Distance in property description is calculated using © OpenStreetMap
- Free parking
- Free WiFi
- Non-smoking rooms
- Skiing
- Restaurant
- Bar
- Breakfast
Availability
Select dates to see this property's availability and prices
Property practices
Categories:
See what guests loved the most:
- RichardMalaysia“The location in Wadano surrounded by trees was excellent but it would still be wise to have a car. The hot tub in the Phoenix Hotel just across and its cute bar was greatly enjoyed by us most nights. The management were always very responsive...”
- HoiHong Kong“The chalet is clean and spacious, and very well equipped with a proper gym and large kitchen. Also love the hot bath in the house which keeps warming the water up during a bath. Lots of spaces to hang around in groups. Staff are super helpful and...”
- LisaAustralia“The chalet is just beautiful, plenty of room for a family, comfortable beds, no complaints at all. Can also use the services from the hotel just across such as the taxi shuttle, assist with making reservations, trips to supermarket etc. Staff were...”
Managed by Hakuba Hotel Group
Company information
Property information
Languages spoken
English,JapaneseProperty surroundings
Restaurants1 restaurant on site
- Mimi's Restaurant & Bar
- CuisineItalian
- Open forBreakfast • Dinner
- AmbianceRomantic
- Dietary optionsVegan • Gluten-free • Dairy-free
Facilities of PHOENIX CHALETS by Hakuba Hotel GroupGreat facilities! Review score, 9.5
- Free parking
- Free WiFi
- Non-smoking rooms
- Skiing
- Restaurant
- Bar
- Breakfast
- Private bathroom
- Outdoor furniture
- Sun terrace
- BBQ facilitiesAdditional charge
- Public Bath
- MassageAdditional charge
- Coffee house on site
- Grocery deliveriesAdditional charge
- Special diet menus (on request)
- Bar
- Restaurant
- Cooking classAdditional chargeOff-site
- Happy hourAdditional charge
- Ski-to-door access
- Ski schoolAdditional charge
- Ski storage
- CyclingOff-site
- HikingOff-site
- CanoeingAdditional chargeOff-site
- Skiing
- FishingAdditional chargeOff-site
- Tennis courtAdditional chargeOff-site
- Shuttle service
- Invoice provided
- Concierge service
- Luggage storage
- Laundry
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Heating
- Non-smoking rooms
- Fire extinguishers
- Smoke alarms
- English
- Japanese
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds
Child policies
Children of any age are welcome.
Children 3 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots are not included in the total price, and will have to be paid for separately during your stay.
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
No age restriction
There is no age requirement for check-in
Cash is not accepted PHOENIX CHALETS by Hakuba Hotel Group accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
Smoking
Smoking is not allowed.
Quiet hours
Guests must be quiet between 21:00 and 08:00.
Pets
Pets are not allowed.
The fine printNeed-to-know information for guests at this property
To use the property's shuttle service, please make a reservation in advance. Contact details can be found on the booking confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform PHOENIX CHALETS by Hakuba Hotel Group in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Quiet hours are between 21:00:00 and 08:00:00.
Guests under the age of 18 can only check in with a parent or official guardian.
License number: 18-30号
FAQs about PHOENIX CHALETS by Hakuba Hotel Group
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You can choose from a number of accommodation options at PHOENIX CHALETS by Hakuba Hotel Group (subject to availability). These can accommodate:
- 4 guests
- 6 guests
- 8 guests
For more detailed information, please check the accommodation option(s) breakdown on this page.
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PHOENIX CHALETS by Hakuba Hotel Group offers the following activities / services (charges may apply):
- Massage
- Cycling
- Hiking
- Skiing
- Tennis court
- Fishing
- Canoeing
- Public Bath
- Happy hour
- Cooking class
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You can choose from a number of accommodation options at PHOENIX CHALETS by Hakuba Hotel Group (subject to availability). These have:
- 2 bedrooms
- 3 bedrooms
- 4 bedrooms
For more detailed information, please check the accommodation option(s) breakdown on this page.
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PHOENIX CHALETS by Hakuba Hotel Group is 1.5 miles from the centre of Hakuba. All distances are measured in straight lines. Actual travel distances may vary.
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PHOENIX CHALETS by Hakuba Hotel Group has 1 restaurant:
- Mimi's Restaurant & Bar
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Check-in at PHOENIX CHALETS by Hakuba Hotel Group is from 16:00, and check-out is until 10:00.
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The prices at PHOENIX CHALETS by Hakuba Hotel Group may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Yes, PHOENIX CHALETS by Hakuba Hotel Group is popular with guests booking family stays.