Located in the Utsukushigahara hot-spring area, Hotel Shoho offers Japanese and Western accommodations with mountain views. Guests can relax in the indoor/outdoor hot-spring baths and request massages for an extra cost. A free shuttle is available from JR Matsumoto Train Station, which is a 20-minute drive away and runs on a fixed schedule. The air-conditioned rooms feature a flat-screen TV, a fridge and a safety deposit box. Japanese Yukata robes and toothbrush set are provided, and the private bathroom comes with a hairdryer. Guests can choose to stay in rooms with tatami (woven-straw) floors and Japanese futon bedding or in rooms with Western-style beds. For an extra cost, guests can use the private reservable hot-spring baths and sing at the karaoke rooms. Bicycles can be rented to travel around the area, while sauna rooms are on-site as well. Local products can be purchased at the souvenir shop and free Wi-Fi is available at the public areas. Traditional multi-course meals are served for dinner and a Japanese/Western buffet for breakfast. Shoho Hotel is a 15-minute drive from Matsumoto Castle and a 5-minute drive from Matsumoto Folkcraft Museum. Utsukushigahara Highlands are a 1-hour drive and Matsumoto Airport is a 30-minute drive away.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (8.4)

Breakfast Info

Buffet

Free Private Parking Available On Site

Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
and
3 futon beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
8.8
Cleanliness
9.0
Comfort
9.0
Value for money
8.1
Location
8.4
Free WiFi
8.2
Select topics to read reviews:

See what guests loved the most:

  • Ladonna
    Japan Japan
    The staff was courteous and helpful. Many spoke English, so while we never expect it, it's always a bonus and makes things easier. The breakfast bar had a wide assortment of both typical Japanese and Western breakfast foods. And dinner was...
  • Rebecca
    United States of America United States of America
    The staff was beyond friendly and helpful; rooms were gorgeous with stunning views; onsen were exceptional; food was superb
  • Jon
    United States of America United States of America
    The staff, especially the woman from Argentina, were unbelievably great. The breakfast was nice too and the view was magnificent.

Area info

Amenities of Shoho
Great facilities! Review score, 8.8

Most popular amenities
  • Non-smoking rooms
  • Free parking
  • Free WiFi
  • Family rooms
Bathroom
  • Towels
  • Towels/Sheets (extra fee)
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
Kitchen
  • Refrigerator
Activities
  • Bicycle rental
    Additional charge
  • Karaoke
Media & Technology
  • Flat-screen TV
  • Telephone
Food & Drink
  • Snack bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Services
    • Shuttle service
    • Vending machine (drinks)
    • Wake-up service
    • Fax/Photocopying
    • 24-hour front desk
    • Meeting/Banquet facilities
    General
    • Designated smoking area
    • Air conditioning
    • Heating
    • Chapel/Shrine
    • Elevator
    • Family rooms
    • Non-smoking rooms
    Spa
    • Public Bath
    • Open-air bath
    • Hot spring bath
    • Massage
    • Sauna
    Languages Spoken
    • English
    • Japanese

    House rules

    Shoho takes special requests – add in the next step!

    Check-in

    From 3:00 PM to 7:00 PM

    Check-out

    Until 10:00 AM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    No age restriction

    There's no age requirement for check-in

    Mastercard Visa JCB Diners Club American Express Cash is not accepted Shoho accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


    Pets

    Pets are not allowed.

    The fine print
    Must-know information for guests at this property

    The free shuttle is available from JR Matsumoto Train Station at 16:00 and 17:00. It is available from the hotel to the station at 09:00 and 10:00. No reservations are needed.

    Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

    Guests without a meal plan who want to eat breakfast and dinner at the property must make a reservation at least 1 day in advance.

    Guests who are having dinner at the hotel must check-in before 19:00.

    FAQs about Shoho

    • Shoho offers the following activities/services (charges may apply):

      • Sauna
      • Massage
      • Karaoke
      • Open-air bath
      • Bicycle rental
      • Public Bath
      • Hot spring bath

    • Guests staying at Shoho can enjoy a highly-rated breakfast during their stay (guest review score: 9.1).

      Breakfast option(s) include:

      • Buffet

    • Check-in at Shoho is from 3:00 PM, and check-out is until 10:00 AM.

    • Room options at Shoho include:

      • Triple
      • Family
      • Single
      • Twin

    • The prices at Shoho may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Shoho is 3.7 miles from the center of Matsumoto. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, Shoho is popular with guests booking family stays.