Experience world-class service at Shoho

Located in the Utsukushigahara hot-spring area, Hotel Shoho offers Japanese and Western accommodation with mountain views. Guests can relax in the indoor/outdoor hot-spring baths and request massages for an extra cost. A free shuttle is available from JR Matsumoto Train Station, which is a 20-minute drive away and runs on a fixed schedule. The air-conditioned rooms feature a flat-screen TV, a fridge and a safety deposit box. Japanese Yukata robes and toothbrush set are provided, and the en suite bathroom comes with a hairdryer. Guests can choose to stay in rooms with tatami (woven-straw) floors and Japanese futon bedding or in rooms with Western-style beds. For an extra cost, guests can use the private reservable hot-spring baths and sing at the karaoke rooms. Bicycles can be rented to travel around the area, while sauna rooms are on-site as well. Local products can be purchased at the souvenir shop and free Wi-Fi is available at the public areas. Traditional multi-course meals are served for dinner and a Japanese/Western buffet for breakfast. Shoho Hotel is a 15-minute drive from Matsumoto Castle and a 5-minute drive from Matsumoto Folkcraft Museum. Utsukushigahara Highlands are a 1-hour drive and Matsumoto Airport is a 30-minute drive away.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.4)

Breakfast info

Buffet

Free private parking available on-site

Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
and
3 futon beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
8.8
Cleanliness
9.0
Comfort
9.0
Value for money
8.1
Location
8.4
Free WiFi
8.2
Select topics to read reviews:

See what guests loved the most:

  • Supawan
    Thailand Thailand
    1.Service from staff 2.Breakfast 3.Dinner Set 4.Onsen
  • Bjarne
    Denmark Denmark
    Impressive mountain and city views. Nice onsens - both indoor and outdoor.
  • Debra
    United Kingdom United Kingdom
    Easy accommodation on the outskirts of Matsumoto. Appeared to have great Onsen facilities but did not have time to try them as only stayed one night. Breakfast the best of our trip so far.

Property surroundings

Facilities of Shoho
Great facilities! Review score, 8.8

Most popular facilities
  • Non-smoking rooms
  • Free parking
  • Free WiFi
  • Family rooms
Bathroom
  • Towels
  • Towels/sheets (extra fee)
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
Kitchen
  • Refrigerator
Activities
  • Bicycle rental
    Additional charge
  • Karaoke
Media & Technology
  • Flat-screen TV
  • Telephone
Food & Drink
  • Snack bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Services
    • Shuttle service
    • Vending machine (drinks)
    • Wake-up service
    • Fax/photocopying
    • 24-hour front desk
    • Meeting/banquet facilities
    General
    • Designated smoking area
    • Air conditioning
    • Heating
    • Chapel/shrine
    • Lift
    • Family rooms
    • Non-smoking rooms
    Wellness
    • Public Bath
    • Open-air bath
    • Hot spring bath
    • Massage
    • Sauna
    Languages spoken
    • English
    • Japanese

    House rules

    Shoho takes special requests - add in the next step!

    Check-in

    From 15:00 to 19:00

    Check-out

    Until 10:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction

    There is no age requirement for check-in

    Mastercard Visa JCB Diners Club American Express Cash is not accepted Shoho accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


    Pets

    Pets are not allowed.

    The fine print
    Need-to-know information for guests at this property

    The free shuttle is available from JR Matsumoto Train Station at 16:00 and 17:00. It is available from the hotel to the station at 09:00 and 10:00. No reservations are needed.

    Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

    Guests without a meal plan who want to eat breakfast and dinner at the property must make a reservation at least 1 day in advance.

    Guests who are having dinner at the hotel must check-in before 19:00.

    FAQs about Shoho

    • Check-in at Shoho is from 15:00, and check-out is until 10:00.

    • Shoho is 3.7 miles from the centre of Matsumoto. All distances are measured in straight lines. Actual travel distances may vary.

    • Shoho offers the following activities / services (charges may apply):

      • Sauna
      • Massage
      • Karaoke
      • Open-air bath
      • Bicycle rental
      • Public Bath
      • Hot spring bath

    • The prices at Shoho may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Guests staying at Shoho can enjoy a highly-rated breakfast during their stay (guest review score: 9.1).

      Breakfast option(s) include:

      • Buffet

    • Yes, Shoho is popular with guests booking family stays.

    • Room options at Shoho include:

      • Triple
      • Family
      • Single
      • Twin