The free shuttle service offered was super useful in getting to and from Kawaguchi station. And all the staff were super lovely and attentive :) especially Himiko! Thanks for making our trip so memorable

Amelia United States of America

They provided a very good service. Very clean. I can see Fuji mountains from my room window. The breakfast is fantastic! The location is about 21 minutes from train station, we walked over there and they provided a free shuttle to take us to the station. The location is 3 minutes from the red bus line that you can easily go the places around 河口湖。

Martha United States of America

Excellent service. They were so welcoming from the start. Wonderful traditional Japanese room. Highly recommend!

Stacy United States of America

Location is very good. its walking distance to the green line bus stop, a LAWSON across it, 6 restaurants less than a kilometer away. Also a grocery store. There is a bike rental nearby which allows you to see the surrounding areas of kawaguchico lake. Its family owned and the Watanabes are very nice and will do their best to make your stay comfortable. They will also fetch you and bring you to the train/ bus station as needed. The hotel was very clean especially the Onzen facility. they also have a shuttle bus which allows them to service big families / groups. The breakfast was also very good. Although, we wonder if they have any other menu available as we had the same food for two days. We felt like staying house guest rather than hotel customers.

Adrian Philippines

The staff were very nice with us, always listening and cheerful. The room was perfect: japanese style with an amazing view on the Mount Fuji, very clean and comfortable. We even had a bus waiting for us to go to Kawaguchiko station. Very nice stay, I highly recommand 10/10

Arnaud France

Hiromi warmly welcome us the sec we arrived that we knew we were in good hands. She thanked us for coming and although the hotel introduction said there were no porters and we had to carry our own bags to the 2nd floor we stayed, they did actually have staff that helped to heave our heavy luggages as we came on a 14 days trip. The view in the room was just stunning. Mount Fuji was right in front it beats many of the attractions view. There is a Lawson right in front of the hotel and there are many lovely restaurants in 5 mins drive radius. Alot of attractions were also just a short drive away. The breakfast served in the morning was very wholesome and they even gave us a set of 4 A4 pictures of the best views of Mount Fuji. The warmth and sincerity of the staffs here in Taiheikan definitely warrants a revisit.

Abigail Singapore

Everything was awesome. Staff are really kind and friendly. Breakfast was delicious. I will go back in my next trip to Japan :)

Steven Colombia

The warm and kind staff are wonderful, The ryokan's hospitality felt personalized and attentive. The rooms are very spacious! The hot springs were excellent, and because the ryokan is small, the experience is more akin to a private hot spring bath. The delicious breakfast makes an early morning hot spring bath even better. The decor is quite impressive. There are numerous detailed crafts and artworks, ranging from zodiac animal sculptures to the ryokan's own calligraphy pieces.

Grace Canada

Amazing view of Mt fuji and the lady was the friendliess person I've ever met. She helped us find local things to do and took car of all our needs. Our room was hot but the instructions on opening the window to cool the room worked perfectly. The hot spring part was excellent. During our stay we were the only ones in there and there was really no restricitons on if you had a tattoo or not that I saw. Traditional breakfast was amazing. It felt like an authentic experience from top to bottom. I wish they taught how to properly make tea though but nothing a little googling can help.

Kevin United States of America

The staff were so lovely and the view from our room of Mount Fuji was incredible! The Onsen facilities were excellent too!

Lisa United Kingdom