At Hotel Umenoyu, guests can enjoy hot-spring baths and a traditional multi-course meal with a Nakai-san personal attendant service. Massages can be requested for an extra charge and free wired internet access is available at the lobby. JR Matsumoto Train Station is a 15-minute drive away. The air-conditioned rooms feature tatami (woven-straw) floors and Japanese futon bedding. Each includes a flat-screen TV, a fridge and an electric kettle. Comes with an en suite bathroom. Meals are served in the shared dining room. Hotel Umenoyu Inn is a 10-minute drive from Matsumoto Castle and the Matsumoto Folkcraft Museum. Luggage storage is available at the front desk. Guests who want an extra bed are advised to contact the property at time of booking. Costs vary.

Distance in property description is calculated using © OpenStreetMap

Property highlights

FREE parking!

Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Guest reviews

Categories:

Staff
7.8
Facilities
7.0
Cleanliness
7.5
Comfort
7.4
Value for money
7.2
Location
6.9
Free WiFi
5.0
Low score for Matsumoto
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Property surroundings

Facilities of Hotel Umenoyu

Most popular facilities
  • Non-smoking rooms
  • Free parking
  • Free WiFi
  • Family rooms
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bath
  • Shower
View
  • City view
  • Mountain view
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Tatami (traditional Japanese flooring)
  • Clothes rack
Media & Technology
  • Flat-screen TV
Food & Drink
  • Kid meals
    Additional charge
Internet
WiFi is available in public areas and is free of charge.
Parking
Free public parking is possible at a location nearby (reservation is not needed).
    Services
    • Daily housekeeping
    • Shared lounge/TV area
    • Vending machine (drinks)
    • Luggage storage
    Safety & security
    • Safety deposit box
    General
    • Air conditioning
    • Non-smoking throughout
    • Heating
    • Lift
    • Family rooms
    • Non-smoking rooms
    Accessibility
    • Upper floors accessible by elevator
    Wellness
    • Public Bath
    • Hot spring bath
    • Massage
      Additional charge
    Languages spoken
    • English
    • Japanese
    • Chinese

    House rules

    Hotel Umenoyu takes special requests - add in the next step!

    Check-in

    From 15:00 to 19:00

    Check-out

    Until 10:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children are not allowed.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    Age restriction

    The minimum age for check-in is 18

    Mastercard Visa UC JCB Diners Club American Express Cash Hotel Umenoyu accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


    Smoking

    Smoking is not allowed.

    Pets

    Pets are not allowed.

    The fine print
    Need-to-know information for guests at this property

    Different meal rates apply for children under 5 years or age. Please indicate the number of children and the age of each child staying in the room in the Special Request box at the time of booking. Please contact the hotel directly for detail.

    Please inform Hotel Umenoyu in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

    Guests must check in by 19:00:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

    As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

    Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

    Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    FAQs about Hotel Umenoyu

    • Room options at Hotel Umenoyu include:

      • Quadruple

    • Hotel Umenoyu is 3.7 miles from the centre of Matsumoto. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at Hotel Umenoyu is from 15:00, and check-out is until 10:00.

    • The prices at Hotel Umenoyu may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Guests staying at Hotel Umenoyu can enjoy a highly-rated breakfast during their stay (guest review score: 2.5).

      Breakfast option(s) include:

      • Asian

    • Yes, Hotel Umenoyu is popular with guests booking family stays.

    • Hotel Umenoyu offers the following activities / services (charges may apply):

      • Massage
      • Hot spring bath
      • Public Bath