White Horse Hotel

399-9301 Nagano, Hakuba, Hokujo 3020-647 , Japan – Excellent location – show map

<p><b>Excellent</b> location – rated 9.2/10! <small>(score from <b>18</b> reviews)</small></p> <p>Real guests • Real stays • Real opinions</p>
9.2
Scored 9.2
Wonderful
Rated wonderful
18 reviews

What an absolutely fabulous stay! Tony and his family are just the kindest, nicest people and they really went out of their way to make sure our stay was perfect. Food was great, rooms and beds super comfortable and the evening drinks at the bar a perfect way to round off the day. can’t wait to visit again!

Balazs Japan
a living room with a couch and a tv at White Horse Hotel in Hakuba
a bedroom with a large bed with a red blanket at White Horse Hotel in Hakuba
a table and chairs with an umbrella on grass at White Horse Hotel in Hakuba
a table with cheese and meats and bottles of wine at White Horse Hotel in Hakuba
+37 photos

White Horse Hotel

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Only 5 minutes from Happo One Ski Resort on the free shuttle, the completely nonsmoking White Horse Hotel serves an English breakfast and offers massages and packed lunches. The Japanese rooms have Western beds. The hotel provides a shuttle service to/from any resort, at any time of the day. Rooms at Hotel White Horse are decorated with Japanese artifacts and have tatami (woven-straw) floors and shoji paper screens. You can enjoy free Wi-Fi and a flat-screen cable TV. A private bathroom with bathtub is provided. Guests can relax in the hotel’s hot-spring bath or use the free internet terminal. The hotel has a drying room and a ski/snowboard tuning area. Skiing lessons can be arranged. Free shuttles are offered to and from JR Hakuba Train Station, a 15-minute drive away, and Hakuba 47 Ski Resort, a 7-minute drive away. Hakuba Museum is a 10-minute walk. Bicycles can be rented. White Horse has a Western restaurant and a bar with a wide selection of beers, wines and spirits. A barbecue dinner is served every Friday.

Distance in property description is calculated using © OpenStreetMap

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Most popular amenities
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Skiing
  • Restaurant
  • Hot spring bath
  • Bar
  • Breakfast

Property highlights

Located in the best-rated area in Hakuba, this hotel has an excellent location score of 9.2

Free private parking available at the hotel

Public Bath, ​Hot spring bath

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Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
2 twin beds
1 queen bed
3 twin beds
Bedroom 1:
1 full bed
Bedroom 2:
2 twin beds
and
2 bunk beds
Living room:
1 sofa bed
2 twin beds
and
2 bunk beds
Bedroom 1:
2 twin beds
and
2 bunk beds
Bedroom 2:
2 twin beds
Bedroom 3:
2 twin beds
Bedroom 1:
2 twin beds
Bedroom 2:
1 queen bed
Bedroom 3:
1 queen bed
Bedroom 4:
1 queen bed
Bedroom 5:
2 bunk beds
and
1 queen bed
Bedroom 6:
2 twin beds
and
1 queen bed
Bedroom 7:
2 twin beds
Bedroom 8:
2 twin beds
and
2 bunk beds
Bedroom 9:
1 queen bed
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Guest reviews

Categories:

Staff
9.2
Facilities
8.6
Cleanliness
9.2
Comfort
9.2
Value for money
9.0
Location
9.2
Select topics to read reviews:

See what guests loved the most:

  • Balazs
    Japan Japan
    “What an absolutely fabulous stay! Tony and his family are just the kindest, nicest people and they really went out of their way to make sure our stay was perfect. Food was great, rooms and beds super comfortable and the evening drinks at the bar a...”
  • Isabelle
    United Kingdom United Kingdom
    “Excellent hotel, great rooms, and a great restaurant and bar.”
  • Alyssa
    Australia Australia
    “Great place! Tony and his staff made our whole stay fantastic. They were really accommodating with shuttling us to and from the mountains as well as train station and gave us excellent advice every day for the best places to ski considering the...”

Hotel area info

Restaurants
1 Restaurant On Site

  • Mr Miyagi's
    • Cuisine
      American • Japanese • Spanish • European
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of White Horse Hotel
Great facilities! Review score, 8.6

Most popular amenities
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Skiing
  • Restaurant
  • Hot spring bath
  • Bar
  • Breakfast
Outdoors
  • BBQ facilities
  • Garden
Ski
  • Ski school
    Additional charge
  • Ski storage
Activities
  • Bicycle rental
    Additional charge
  • Happy hour
    Additional charge
  • Evening entertainment
  • Entertainment staff
  • Hiking
  • Playground
  • Skiing
  • Fishing
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
  • Accessible parking
Front Desk Services
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
Entertainment & Family Services
  • Strollers
  • Baby safety gates
  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
Business Facilities
  • Fax/Photocopying
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Packed lunches
  • Family rooms
  • Non-smoking rooms
Spa
  • Personal trainer
  • Public Bath
  • Hot spring bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
Languages Spoken
  • English
  • Japanese

Property practice

This property told us they've implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, or nature.

House rules

White Horse Hotel takes special requests – add in the next step!

Check-in

From 2:00 PM to 11:30 PM

Check-out

From 5:00 AM to 10:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 15 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Extra bed upon request
¥9,000 per child, per night
Crib upon request
Free
4 - 15 years
Extra bed upon request
¥9,000 per child, per night
16+ years
Extra bed upon request
¥14,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa JCB American Express Cash White Horse Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

To use the hotel's free shuttle from JR Hakuba Train Station, please make a reservation at least 1 day in advance.

FAQs about White Horse Hotel

  • Room options at White Horse Hotel include:

    • Twin
    • Double
    • Triple
    • Suite
    • Quad
    • Vacation Home
    • Villa

  • Check-in at White Horse Hotel is from 2:00 PM, and check-out is until 10:00 AM.

  • White Horse Hotel offers the following activities/services (charges may apply):

    • Hot tub/Jacuzzi
    • Massage
    • Hiking
    • Playground
    • Skiing
    • Fishing
    • Evening entertainment
    • Entertainment staff
    • Happy hour
    • Bicycle rental
    • Personal trainer
    • Public Bath
    • Hot spring bath

  • White Horse Hotel has 1 restaurant:

    • Mr Miyagi's

  • Yes, White Horse Hotel is popular with guests booking family stays.

  • White Horse Hotel is 1.3 miles from the center of Hakuba. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at White Horse Hotel on this page.

  • The prices at White Horse Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.