You're eligible for a Genius discount at The Urban! To save at this property, all you have to do is sign in.

Jungle in the city centre - To explore the city on foot at your own leisurely pace, “The Urban” is the best choice. Decorated in a traditional Khmer style, the air-conditioned rooms come with cable TV and a work desk. Each room has a private bathroom with a hot shower. "The Urban" is located in the city centre, a 2-minute walk from the Old Market and Pub Street and a 15-minute drive from Angkor Wat and Siem Reap Airport. Tonle Sap Lake is a 20-minute drive away. "The Urban" features a tour desk and a 24-hour reception. Massage and laundry services are provided. Tuk-tuk (trishaw) services are also available at an extra charge. The on-site restaurant serves breakfast, lunch and dinner. With us "StayNature", you will have the chance to come closer to nature, to protect and even restore it – right now and for the next generation. We inspire the people to come together to plant trees and care for them. Every guest plants a little tree for their stay!

Couples particularly like the location — they rated it 9.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Siem Reap, this hotel has an excellent location score of 9.8

Free private parking available at the hotel


Sign in, save money
Sign in, save money
You could save 10% or more at this property when you sign in

Availability

Select dates to see this property's availability and prices

Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.8
Facilities
9.4
Cleanliness
9.6
Comfort
9.6
Value for money
9.6
Location
9.8
Free WiFi
9.0
High score for Siem Reap
Select topics to read reviews:

See what guests loved the most:

  • Elle
    United Kingdom United Kingdom
    The grounds were just beautiful, a green little oasis hidden from the dust of Siem Reap (desertification in Cambodia caused by deforestation is a sad reality). The staff were great, kind attentive and interesting, thank you to the manager that...
  • Yuniyono
    Singapore Singapore
    The staff was super helpful, the place was very beautiful and in a short walking distance from the pub street. They also helped us arrange drivers and tours. We were very happy with our stay and would be happy to stay there again!
  • Ferry
    Netherlands Netherlands
    I loved this place a lot. The service and the people are amazing. The food is delicious. I tried all the signature Khmer dishes and they were the best so far. I can highly recommend this hotel

Hotel surroundings

Restaurants
1 restaurant on site

  • The Urban Restaurant
    • Cuisine
      American • Cambodian • French • Asian
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly • Traditional • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Facilities of The Urban
Great facilities! Review score, 9.4

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Family rooms
  • Spa and wellness centre
  • Non-smoking rooms
  • Restaurant
  • Free parking
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Cleaning products
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Live music/performance
    Additional chargeOff-site
  • Cooking class
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional chargeOff-site
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Horse riding
    Additional chargeOff-site
  • Cycling
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Desk
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
  • Electric vehicle charging station
  • Accessible parking
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
  • Air conditioning
  • Non-smoking throughout
  • Executive lounge access
  • Wake-up service
  • Tile/marble floor
  • Private entrance
  • Car hire
  • Packed lunches
  • Family rooms
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free!
  • Open all year
  • Adult only
  • Shallow end
  • Swimming pool toys
  • Pool/beach towels
  • Pool bar
  • Pool cover
  • Sun loungers or beach chairs
  • Sun umbrellas
Wellness
  • Kids' pool
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
Languages spoken
  • English
  • French
  • Japanese
  • Khmer
  • Thai
  • Chinese

House rules

The Urban takes special requests - add in the next step!

Check-in

From 14:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 6 years
Extra bed upon request
US$15 per child, per night
Cot upon request
Free
7+ years
Extra bed upon request
US$15 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card UnionPay debit card JCB Diners Club Cash The Urban accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to provide arrival details in advance using the Special Requests box available.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Urban in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about The Urban

  • The Urban offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Massage
    • Cycling
    • Golf course (within 3 km)
    • Happy hour
    • Spa facilities
    • Cooking class
    • Bicycle rental
    • Bike tours
    • Spa/wellness packages
    • Live music/performance
    • Horse riding
    • Tour or class about local culture
    • Spa lounge/relaxation area
    • Swimming Pool
    • Walking tours
    • Themed dinner nights

  • The prices at The Urban may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at The Urban is from 14:00, and check-out is until 12:00.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The Urban has 1 restaurant:

    • The Urban Restaurant

  • The Urban is 850 yards from the centre of Siem Reap. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at The Urban include:

    • Twin
    • Suite
    • Double
    • Family