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Featuring an indoor swimming pool, a spa, a bowling alley and a restaurant, this large hotel is centrally located in Astana. The 4-star Hotel Duman provides free private parking. Spacious, air-conditioned rooms and suites at the Duman Hotel provide a city view and include a flat-screen TV with cable channels, and an private bathroom with free toiletries and bathrobes. Suites feature a separate living room. A daily buffet breakfast is available at the Duman. The hotel’s restaurant serves traditional Kazakhstani cuisine, and a selection of European dishes. The hotel’s guests can visit the fitness center and the spa and wellness center with sauna free of charge. You can enjoy a drink at the bar, or go dancing in the hotel’s night club. Free WiFi is available in the lobby bar. Hotel Duman is a 15-minute drive from Astana Old Town. The hotel is 3.1 mi from Astana Railway Station, and Astana Airport is 9.3 mi away.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (8.9)

Breakfast Info

Buffet

Free parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
3 queen beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.4
Facilities
8.0
Cleanliness
8.1
Comfort
8.1
Value for money
8.0
Location
8.9
Free WiFi
7.9
Select topics to read reviews:

See what guests loved the most:

  • Viktoria
    United States of America United States of America
    Staff is very friendly, room service (breakfast in the room without extra charges), spa and massage services, restaurant and bar was great.
  • Yuliya
    Belarus Belarus
    Breakfast is pretty good, spa and swimming pool are included which is a nice bonus after a long flight. The room is spacious with a good view. Daily room service. Pleasant staff always ready to help out.
  • Robert
    Lebanon Lebanon
    Perfect hotel in everything. Next time I will book only in this hotel

Hotel area info

Restaurants
2 Restaurants On Site

  • Ресторан "Томирис"
    • Cuisine
      International • European
    • Ambience
      Family-friendly • Traditional
  • Ресторан #2
    • Cuisine
      Asian • International • European

Amenities of Hotel Duman
Great facilities! Review score, 8

Most popular amenities
  • Indoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Free parking
  • Family rooms
  • Spa
  • Fitness center
  • Non-smoking rooms
  • Bar
Bathroom
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Linens
  • Wardrobe or closet
Kitchen
  • Refrigerator
Activities
  • Water park
    Additional chargeOff-site
  • Kids' club
    Additional charge
  • Bowling
    Additional charge
  • Ping-pong
    Additional charge
Media & Technology
  • Flat-screen TV
  • Telephone
Food & Drink
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Valet parking
  • Street parking
Front Desk Services
  • Private check-in/out
  • ATM on site
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Safe
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Carpeted
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Visual aids (tactile signs)
  • Bathroom emergency cord
  • Lowered sink
  • Toilet with grab rails
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool bar
Spa
  • Turkish/Steam Bath
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Russian

House rules

Hotel Duman takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 4 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
3 years old
Crib upon request
Free
Extra bed upon request
KZT 7,000 per child, per night
4 - 12 years
Extra bed upon request
KZT 7,000 per child, per night
Adult (18+ years)
Extra bed upon request
KZT 13,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa UnionPay credit card American Express Cash Hotel Duman accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that children up to 3 years stay for free using existing beds.

Please note that children from 3 to 7 years stay at 3400 KZT surcharge using extra beds.

Please inform Hotel Duman of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Hotel Duman

  • Hotel Duman is 1.4 miles from the center of Astana. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Duman has 2 restaurants:

    • Ресторан #2
    • Ресторан "Томирис"

  • Guests staying at Hotel Duman can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Buffet

  • The prices at Hotel Duman may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Hotel Duman is from 2:00 PM, and check-out is until 12:00 PM.

  • The nearest beach is 0.6 miles from Hotel Duman. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Duman offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Bowling
    • Ping-pong
    • Kids' club
    • Water park
    • Swimming pool

  • Yes, Hotel Duman is popular with guests booking family stays.

  • Room options at Hotel Duman include:

    • Double
    • Twin

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.