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Featuring an indoor swimming pool, a spa, a bowling alley and a restaurant, this large hotel is centrally located in Astana. The 4-star Hotel Duman provides free private parking. Spacious, air-conditioned rooms and suites at the Duman Hotel provide a city view and include a flat-screen TV with cable channels, and an en suite bathroom with free toiletries and bathrobes. Suites feature a separate living room. A daily buffet breakfast is available at the Duman. The hotel’s restaurant serves traditional Kazakhstani cuisine, and a selection of European dishes. The hotel’s guests can visit the fitness centre and the spa and wellness centre with sauna free of charge. You can enjoy a drink at the bar, or go dancing in the hotel’s night club. Free WiFi is available in the lobby bar. Hotel Duman is a 15-minute drive from Astana Old Town. The hotel is 5 km from Astana Railway Station, and Astana Airport is 15 km away.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.9)

Breakfast info

Buffet

Free parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
3 large double beds
2 single beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.4
Facilities
8.0
Cleanliness
8.1
Comfort
8.1
Value for money
8.0
Location
8.9
Free WiFi
7.8
Select topics to read reviews:

See what guests loved the most:

  • Dushyant
    Ukraine Ukraine
    The food was good fresh breakfast excellent service
  • A
    Turkey Turkey
    The location of the hotel is good, in a quiet place, there is a big shopping mall nearby. The bed was good, I sleep well,
  • Sandra
    United Arab Emirates United Arab Emirates
    The staff at Duman are amazing. The views are fantastic. We had a pleasant stay. One person who was extremely helpful and accommodating was Alibi. Thank you for making us comfortable and welcome.

Hotel surroundings

Restaurants
2 restaurants on site

  • Ресторан "Томирис"
    • Cuisine
      International • European
    • Ambiance
      Family friendly • Traditional
  • Ресторан #2
    • Cuisine
      Asian • International • European

Facilities of Hotel Duman
Great facilities! Review score, 8

Most popular facilities
  • Indoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Free parking
  • Family rooms
  • Spa and wellness centre
  • Fitness centre
  • Non-smoking rooms
  • Bar
Bathroom
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Linen
  • Wardrobe or closet
Kitchen
  • Refrigerator
Activities
  • Water park
    Additional chargeOff-site
  • Kids' club
    Additional charge
  • Bowling
    Additional charge
  • Table tennis
    Additional charge
Media & Technology
  • Flat-screen TV
  • Telephone
Food & Drink
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Valet parking
  • Street parking
Reception services
  • Private check-in/check-out
  • ATM/cash machine on site
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Carpeted
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Visual aids: Tactile signs
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Toilet with grab rails
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool bar
Wellness
  • Hammam
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Russian

House rules

Hotel Duman takes special requests - add in the next step!

Check-in

From 14:00

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 4 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3 years
Cot upon request
Free
Extra bed upon request
KZT 7,000 per child, per night
4 - 12 years
Extra bed upon request
KZT 7,000 per child, per night
Adult (18+ years)
Extra bed upon request
KZT 13,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa UnionPay credit card American Express Cash Hotel Duman accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that children up to 3 years stay for free using existing beds.

Please note that children from 3 to 7 years stay at 3400 KZT surcharge using extra beds.

Please inform Hotel Duman in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Hotel Duman

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at Hotel Duman may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, Hotel Duman is popular with guests booking family stays.

  • Check-in at Hotel Duman is from 14:00, and check-out is until 12:00.

  • Room options at Hotel Duman include:

    • Double
    • Twin

  • The nearest beach is just 0.6 miles from Hotel Duman. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Duman is 1.4 miles from the centre of Astana. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Hotel Duman can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Buffet

  • Hotel Duman has 2 restaurants:

    • Ресторан "Томирис"
    • Ресторан #2

  • Hotel Duman offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Hammam
    • Bowling
    • Table tennis
    • Kids' club
    • Water park
    • Swimming Pool