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Stylish restaurants, a spa centre with indoor pool and free Wi-Fi are featured at this central hotel, located opposite Almaty’s Kunaev Park. Gogol Keshesi Tram Stop is 300 metres away. Elegant, air-conditioned rooms with rich carpet flooring and modern en suite bathrooms are offered at Grand Tien Shan Hotel. Each includes satellite TV, bathrobes and toiletries. International and Kazakh dishes are offered at the Nauryz restaurant, and an American-style breakfast is served every morning. Guests can enjoy drinks in the Cigara Club or in the lobby bar. Grand Tien Shan‘s Bali spa includes a fitness centre, saunas and a steam bath. Massages and cosmetic treatments can be booked at the Velours de Rose beauty salon. The hotel is just a 5-minute walk from many of Almaty’s sights, including the Abay Opera House and the Ascension Cathedral.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Almaty, this hotel has an excellent location score of 9.4


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
1 large double bed
2 single beds
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Guest reviews

Categories:

Staff
8.8
Facilities
8.4
Cleanliness
8.7
Comfort
8.7
Value for money
8.3
Location
9.4
Free WiFi
8.5
Select topics to read reviews:

See what guests loved the most:

  • Michael
    United Kingdom United Kingdom
    Breakfast is fine, but not great. Spa is very good. Staff very helpful. Very good location.
  • Mukesh
    United Arab Emirates United Arab Emirates
    The cleanliness, friendly,courteous, and helpful staff.
  • Movlana
    Azerbaijan Azerbaijan
    Good location, walking distance to most of the places. Spacious room. Breakfast was nice

Hotel surroundings

Restaurants
1 restaurant on site

  • Наурыз
    • Cuisine
      Asian • European
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal • Vegetarian

Facilities of Grand Tien Shan Hotel
Great facilities! Review score, 8.4

Most popular facilities
  • Indoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Spa and wellness centre
  • Fitness centre
  • Non-smoking rooms
  • 24-hour front desk
  • Bar
Bathroom
  • Towels
  • Bath or shower
  • Slippers
  • Shared toilet
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
Bedroom
  • Alarm clock
Kitchen
  • Cleaning products
  • Refrigerator
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Trouser press
    Additional charge
  • Ironing service
  • Dry cleaning
  • Laundry
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Packed lunches
  • Carpeted
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Indoor swimming pool
  • Open all year
Wellness
  • Hammam
  • Massage
  • Spa and wellness centre
  • Solarium
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Russian

House rules

Grand Tien Shan Hotel takes special requests - add in the next step!

Check-in

From 14:00 to 16:00

Check-out

From 03:30 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa UnionPay credit card American Express Cash Grand Tien Shan Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that children younger than 6 years old are not allowed to visit the spa centre. Children of 6-12 years old are allowed only if accompanied by their parents according to the following schedule:

-07.00 a.m. – 17.00 p.m. on weekdays

- 07.00 a.m. - 15.00 p.m. on Saturdays

On Sundays children younger than 12 years old are not allowed to visit the spa centre.

Please inform Grand Tien Shan Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Grand Tien Shan Hotel

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Grand Tien Shan Hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Hammam
    • Solarium
    • Swimming Pool

  • Grand Tien Shan Hotel is 550 yards from the centre of Almaty. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Grand Tien Shan Hotel include:

    • Single
    • Double
    • Suite
    • Twin

  • The prices at Grand Tien Shan Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Grand Tien Shan Hotel is from 14:00, and check-out is until 12:00.

  • Grand Tien Shan Hotel has 1 restaurant:

    • Наурыз