• City view
  • Garden
  • Pets allowed
  • Swimming Pool
  • BBQ facilities
  • Free WiFi
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk

Get the celebrity treatment with world-class service at The Ritz-Carlton, Almaty

This luxury 5-star hotel is located on the foot of Alatau Mountains in Almaty and features a spa centre, an indoor pool and a fitness centre. Free Wi-Fi is provided at The Ritz-Carlton, Almaty. The spacious, air-conditioned rooms are decorated in warm colors. Each elegant room includes a flat-screen TV and a marble bathroom with a rain shower. The elegant on-site SEVEN Bar & Restaurant offers guests the ultimate fine dining experience. Guests can also enjoy a drink at the Sky Lobby and Lounge. Located on the 30th floor, Vista Restaurant serves international cuisine and Kazakh specialties for breakfast, lunch and dinner. Several other dining options are also available. The hotel’s recreation and relaxation facilities include an opulent Spa, featuring 4 private rooms, including dedicated relaxation areas, saunas, steam rooms and an oriental hammam. Almaty city centre is a 10-minute drive from The Ritz-Carlton, Almaty. Shymbulak Ski Resort is a 30-minute drive away, and Almaty International Airport is 15 km from the hotel.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

The Ritz-Carlton Company, L.L.C
Hotel chain/brand
The Ritz-Carlton Company, L.L.C

Property highlights

Top location: Highly rated by recent guests (9.4)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.4
Facilities
9.3
Cleanliness
9.5
Comfort
9.5
Value for money
8.5
Location
9.4
Free WiFi
8.5
High score for Almaty
Select topics to read reviews:

See what guests loved the most:

  • Juhi
    India India
    We booked into the Ritz Carlton because it's supposed to be the best property in Almaty but we were surprised to see that it is literally a few floors in a building. Coming from India, we are used to sprawling properties for 5 star hotels and this...
  • Ruslan
    Ukraine Ukraine
    Best hotel in Almaty, great rooms, amazing view, great location.
  • Nuryana
    Malaysia Malaysia
    Everything was top-notch! There's absolutely no room for any complaints. The service at the hotel is simply outstanding, with the staff excelling at their jobs. It was delightful to find that room service is available 24/7, and any inquiries are...

Hotel surroundings

Restaurants
2 restaurants on site

  • VISTA
    • Cuisine
      Italian • Russian • International
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Halal • Vegetarian
  • SEVEN Bar and Restaurant
    • Cuisine
      Steakhouse • International
    • Ambiance
      Modern • Romantic
    • Dietary options
      Vegetarian

Facilities of The Ritz-Carlton, Almaty
Great facilities! Review score, 9.3

Most popular facilities
  • Indoor swimming pool
  • Free WiFi
  • Spa and wellness centre
  • Free parking
  • Fitness centre
  • Non-smoking rooms
  • Skiing
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Additional toilet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • City view
  • View
Outdoors
  • Outdoor furniture
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden
Kitchen
  • Children's high chair
  • Coffee machine
  • Cleaning products
  • Electric kettle
Room Amenities
  • Socket near the bed
Ski
  • Ski pass vendor
  • Ski storage
    Additional charge
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Bicycle rental
  • Live music/performance
  • Cooking class
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional charge
  • Temporary art galleries
    Off-site
  • Evening entertainment
  • Kids' club
  • Nightclub/DJ
  • Entertainment staff
  • Cycling
    Off-site
  • Hiking
    Additional chargeOff-site
  • Games room
  • Skiing
    Off-site
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is needed).
  • Valet parking
  • Parking garage
Reception services
  • Lockers
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Carbon monoxide detector
  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Car hire
  • Laptop safe
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Fan
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Hammam
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Russian
  • Turkish

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

The Ritz-Carlton, Almaty takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 15 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Extra bed upon request
KZT 15,000 per child, per night
Cot upon request
Free
4+ years
Extra bed upon request
KZT 15,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may be applicable.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa Diners Club American Express Cash The Ritz-Carlton, Almaty accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

A tourist tax of 5% is applicable to all foreign guests. This tax is not included in the room rate and must be paid upon check-in.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Ritz-Carlton, Almaty in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about The Ritz-Carlton, Almaty

  • The Ritz-Carlton, Almaty has 2 restaurants:

    • SEVEN Bar and Restaurant
    • VISTA

  • The Ritz-Carlton, Almaty offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Hammam
    • Cycling
    • Hiking
    • Skiing
    • Games room
    • Golf course (within 3 km)
    • Evening entertainment
    • Kids' club
    • Waxing services
    • Themed dinner nights
    • Spa facilities
    • Fitness/spa locker rooms
    • Fitness
    • Beauty Services
    • Pedicure
    • Temporary art galleries
    • Spa/wellness packages
    • Happy hour
    • Swimming Pool
    • Live music/performance
    • Nightclub/DJ
    • Cooking class
    • Manicure
    • Facial treatments
    • Entertainment staff
    • Steam room
    • Bicycle rental
    • Body treatments
    • Spa lounge/relaxation area

  • Check-in at The Ritz-Carlton, Almaty is from 15:00, and check-out is until 12:00.

  • The prices at The Ritz-Carlton, Almaty may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at The Ritz-Carlton, Almaty can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

    Breakfast option(s) include:

    • Continental

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at The Ritz-Carlton, Almaty on this page.

  • The Ritz-Carlton, Almaty is 2.5 miles from the centre of Almaty. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at The Ritz-Carlton, Almaty include:

    • Twin/Double
    • Double
    • Twin