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On tropical grounds, this hotel offers an outdoor pool, a spa and direct beach access. Each spacious, air conditioned suite includes free Wi-Fi and views of the grounds or sea. Ana y Jose Charming Hotel & Spa is on Tulum Beach, a 5-minute drive from Tulum’s ancient Maya ruins. It is on the edge of the Sian Ka’an Biosphere Reserve. The hotel’s stylish suites have traditional Mexican décor. Each suite has a furnished terrace, a sitting area, minibar and safe. Bathrooms include amenities and a hairdryer. The restaurant serves Mexican cuisine made with local produce, including freshly caught fish. Guests can also enjoy the sea views and sunsets from the terrace bar. The staff at the Ana y Jose’s 24-hour front desk can organize a range of excursions and activities. These include visits to Mayan temples, hiking in the rainforest, diving courses or fishing trips.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Located in the best-rated area in Tulum, this hotel has an excellent location score of 8.9


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Availability

Select dates to see this property's availability and prices

Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.9
Facilities
8.7
Cleanliness
8.8
Comfort
8.9
Value for money
7.5
Location
8.9
Free WiFi
7.9
Select topics to read reviews:

See what guests loved the most:

  • Jackleen
    United States of America United States of America
    Food was top notch. Service was excellent. Location was perfect.
  • Dr
    United States of America United States of America
    Location! Hotel! Beach! This hotel has it all! And one of the best in Tulum! And I loved our semi-private pool.
  • Carol
    Canada Canada
    clean and right on ocean with beautiful beach. was noisy because of bar across the road but they were able to move and upgraded us.

Hotel area info

Restaurants
2 Restaurants On Site

  • Ana y José
    • Cuisine
      International
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Emblema
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Ana y Jose Hotel & Spa Tulum
Great facilities! Review score, 8.7

Most popular amenities
  • Outdoor swimming pool
  • Beachfront
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • 2 restaurants
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Private beach area
  • Breakfast
Bathroom
  • Slippers
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Picnic area
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Private beach area
  • Terrace
  • Garden
Activities
  • Bicycle rental
    Additional charge
  • Live sports events (broadcast)
  • Live music/Performance
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Themed dinners
    Additional charge
  • Beach
  • Kids' club
  • Cycling
  • Windsurfing
    Additional charge
Media & Technology
  • Cable channels
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
  • Wine/Champagne
    Additional charge
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Indoor play area
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Ironing service
  • Dry cleaning
  • Laundry
Business Facilities
  • Fax/Photocopying
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Security alarm
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Car rental
  • Packed lunches
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Yoga classes
  • Fitness
  • Massage chair
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Public Bath
  • Hot tub/Jacuzzi
  • Massage
  • Spa
    Additional charge
  • Solarium
  • Fitness center
Languages Spoken
  • English
  • Spanish

House rules

Ana y Jose Hotel & Spa Tulum takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 8 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash is not accepted Ana y Jose Hotel & Spa Tulum accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Ana y Jose Hotel & Spa Tulum of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Ana y Jose Hotel & Spa Tulum

  • Ana y Jose Hotel & Spa Tulum offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Massage
    • Cycling
    • Windsurfing
    • Beachfront
    • Kids' club
    • Solarium
    • Spa lounge/Relaxation area
    • Tour or class about local culture
    • Spa facilities
    • Public Bath
    • Yoga classes
    • Themed dinners
    • Bicycle rental
    • Beach
    • Massage chair
    • Live music/Performance
    • Private beach area
    • Swimming pool
    • Spa/Wellness packages
    • Cooking class
    • Fitness
    • Live sports events (broadcast)

  • Room options at Ana y Jose Hotel & Spa Tulum include:

    • Double
    • Quad
    • Triple
    • Suite
    • Apartment

  • Ana y Jose Hotel & Spa Tulum is 3.1 miles from the center of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Ana y Jose Hotel & Spa Tulum is from 3:00 PM, and check-out is until 12:00 PM.

  • The prices at Ana y Jose Hotel & Spa Tulum may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The nearest beach is 2,450 feet from Ana y Jose Hotel & Spa Tulum. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Ana y Jose Hotel & Spa Tulum on this page.

  • Ana y Jose Hotel & Spa Tulum has 2 restaurants:

    • Ana y José
    • Emblema

  • Guests staying at Ana y Jose Hotel & Spa Tulum can enjoy a highly-rated breakfast during their stay (guest review score: 6.5).

    Breakfast option(s) include:

    • À la carte