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Get the celebrity treatment with world-class service at Ana y Jose Hotel & Spa Tulum

Set in tropical gardens, this hotel offers an outdoor pool, a spa and direct beach access. Each spacious, air-conditioned suite includes free Wi-Fi and views of the gardens or sea. Ana y Jose Charming Hotel & Spa is situated on Tulum Beach, a 5-minute drive from Tulum’s ancient Maya ruins. It is located on the edge of the Sian Ka’an Biosphere Reserve. The hotel’s stylish suites have typical Mexican décor. Each suite has a furnished terrace, a seating area, minibar and safety deposit box. Bathrooms include amenities and a hairdryer. The restaurant serves Mexican cuisine made with local produce, including freshly caught fish. Guests can also enjoy the sea views and sunsets from the terrace bar. Staff at the Ana y Jose’s 24-hour reception can organize a range of excursions and activites. These include visits to Mayan temples, trekking in the rainforest, diving courses or fishing trips.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Tulum, this hotel has an excellent location score of 8.9


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Availability

Select dates to see this property's availability and prices

Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.9
Facilities
8.7
Cleanliness
8.8
Comfort
8.9
Value for money
7.5
Location
8.9
Free WiFi
7.9
Select topics to read reviews:

See what guests loved the most:

  • Marina
    United Kingdom United Kingdom
    Hotel very well looked after - amazing staff. Truly amazing and doing the best they can. They are very much “hands on”, in particular the concierge. A great number of staff, including security staff, always happy to help with a smile. Restaurant...
  • Emma
    United Kingdom United Kingdom
    beautiful rooms a few steps away from the pool and the beach, amazing attentive staff and what a great location by the beach in Tulum, walking distance to all the bars, restaurants, boutiques and beach clubs.
  • Rapcová
    Slovakia Slovakia
    everything was good, only on saturday it is very noisy because of disco next to the hotel

Hotel surroundings

Restaurants
2 restaurants on site

  • Ana y José
    • Cuisine
      International
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Emblema
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Ana y Jose Hotel & Spa Tulum
Great facilities! Review score, 8.7

Most popular facilities
  • Outdoor swimming pool
  • Beachfront
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • 2 restaurants
  • Tea/coffee maker in all rooms
  • Bar
  • Private beach area
  • Breakfast
Bathroom
  • Slippers
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Picnic area
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Private beach area
  • Terrace
  • Garden
Activities
  • Bicycle rental
    Additional charge
  • Live sport events (broadcast)
  • Live music/performance
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Themed dinner nights
    Additional charge
  • Beach
  • Kids' club
  • Cycling
  • Windsurfing
    Additional charge
Media & Technology
  • Cable channels
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
  • Wine/champagne
    Additional charge
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Indoor play area
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Dry cleaning
  • Laundry
Business facilities
  • Fax/photocopying
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Security alarm
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Car hire
  • Packed lunches
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
Wellness
  • Yoga classes
  • Fitness
  • Massage chair
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Public Bath
  • Hot tub/Jacuzzi
  • Massage
  • Spa and wellness centre
    Additional charge
  • Solarium
  • Fitness centre
Languages spoken
  • English
  • Spanish

House rules

Ana y Jose Hotel & Spa Tulum takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 8 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash is not accepted Ana y Jose Hotel & Spa Tulum accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Ana y Jose Hotel & Spa Tulum in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Ana y Jose Hotel & Spa Tulum

  • Ana y Jose Hotel & Spa Tulum offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Massage
    • Cycling
    • Windsurfing
    • Beachfront
    • Kids' club
    • Solarium
    • Spa lounge/relaxation area
    • Tour or class about local culture
    • Spa facilities
    • Public Bath
    • Yoga classes
    • Themed dinner nights
    • Bicycle rental
    • Beach
    • Massage chair
    • Live music/performance
    • Private beach area
    • Swimming Pool
    • Spa/wellness packages
    • Cooking class
    • Fitness
    • Live sport events (broadcast)

  • Guests staying at Ana y Jose Hotel & Spa Tulum can enjoy a highly-rated breakfast during their stay (guest review score: 6.5).

    Breakfast option(s) include:

    • À la carte

  • The nearest beach is just 800 yards from Ana y Jose Hotel & Spa Tulum. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Ana y Jose Hotel & Spa Tulum include:

    • Double
    • Quadruple
    • Triple
    • Suite
    • Apartment

  • Check-in at Ana y Jose Hotel & Spa Tulum is from 15:00, and check-out is until 12:00.

  • Ana y Jose Hotel & Spa Tulum has 2 restaurants:

    • Ana y José
    • Emblema

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Ana y Jose Hotel & Spa Tulum on this page.

  • The prices at Ana y Jose Hotel & Spa Tulum may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Ana y Jose Hotel & Spa Tulum is 3.1 miles from the centre of Tulum. All distances are measured in straight lines. Actual travel distances may vary.