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Located in the Malecon area in beautiful and exciting downtown Cancun, surrounded by restaurants and businesses, Krystal Urban Cancun & Beach Club offers convenient amenities and services for a variety of travelers. Guests at this hotel can go for a swim in the refreshing outdoor pool. The modern and stylish guestrooms at the Krystal Urban Cancun & Beach Club feature various amenities such as free wireless internet and a spacious work desk. From this hotel, guests can enjoy spectacular views of the city and surrounding gardens. Spa and gym services will be available soon.

Couples particularly like the location — they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.2)

Breakfast info

Buffet

Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 double beds
or
1 large double bed
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
7.6
Facilities
7.6
Cleanliness
8.0
Comfort
8.0
Value for money
7.6
Location
8.2
Free WiFi
7.7
Select topics to read reviews:

See what guests loved the most:

  • Marta
    Netherlands Netherlands
    Good option if you don't want to break the bank and don't mind being a bit further from the beach.
  • Giuliano
    Canada Canada
    The service was very efficient, and they were very kind thanks to Ulises and the bellhop Miguel, they were always there for us...breakfast was good and the facilities were very comfortable. There's a shopping center and convenience stores nearby.
  • Chase
    United Kingdom United Kingdom
    Excellent location, centre of Cancun centro, 5 minute walk from shopping centre, 10 minute ride to beach club ( free shuttle provided) room value for money, pool area great, good buffet breakfast , would stay here again. Only gripe: everytime...

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurante Aquamarina
    • Cuisine
      American
    • Ambiance
      Family friendly

Facilities of Krystal Urban Cancun & Beach Club

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Private parking
  • Restaurant
  • Fitness centre
  • Non-smoking rooms
  • Room service
  • 24-hour front desk
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Additional toilet
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
View
  • City view
  • View
Outdoors
  • Balcony
  • Terrace
  • Garden
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs MXN 38 per day.
  • Parking garage
  • Accessible parking
Reception services
  • Concierge service
  • Luggage storage
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Safety deposit box
General
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Car hire
  • Lift
  • Fan
  • Ironing facilities
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Entire unit wheelchair accessible
Outdoor swimming pool
Free!
  • Pool/beach towels
  • Pool bar
Wellness
  • Fitness
  • Sun umbrellas
  • Fitness centre
Languages spoken
  • English
  • Spanish

House rules

Krystal Urban Cancun & Beach Club takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash Krystal Urban Cancun & Beach Club accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

The property has the Stay Safe & Clean Sanitary Certification

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Krystal Urban Cancun & Beach Club

  • Room options at Krystal Urban Cancun & Beach Club include:

    • Double
    • Suite

  • Krystal Urban Cancun & Beach Club offers the following activities / services (charges may apply):

    • Fitness centre
    • Fitness
    • Swimming Pool

  • Krystal Urban Cancun & Beach Club has 1 restaurant:

    • Restaurante Aquamarina

  • The prices at Krystal Urban Cancun & Beach Club may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Krystal Urban Cancun & Beach Club is 1.2 miles from the centre of Cancún. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Krystal Urban Cancun & Beach Club is from 15:00, and check-out is until 12:00.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Guests staying at Krystal Urban Cancun & Beach Club can enjoy a highly-rated breakfast during their stay (guest review score: 6.1).

    Breakfast option(s) include:

    • Buffet