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Cenotes Casa Tortuga is located 6.8 mi from Tulum, and offers access to cenotes from 9:00 am to 5:00 pm. Akumal is 9.3 mi away and guests have free Wi-Fi and free parking. We are not a Hotel, only vacation accommodations. We do not have room service, nor 24 hrs reception. All rooms have air conditioning with streaming service and mini fridge. Cenotes Casa Tortuga is located in the middle of the jungle, so it is recommended that guests plan to arrive by car. The property's restaurants are only open from 9:00 am to 5:00 pm. The area is popular for swimming and snorkeling. Cancun International Airport is 68 mi away.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.5)

Breakfast Info

Continental, American

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
Bedroom 1:
1 queen bed
Bedroom 2:
2 full beds
Bedroom 1:
1 king bed
Bedroom 2:
2 full beds
Living room:
1 sofa bed
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Guest reviews

Categories:

Staff
8.4
Facilities
8.6
Cleanliness
9.0
Comfort
9.0
Value for money
8.8
Location
8.5
Free WiFi
8.2
Select topics to read reviews:

See what guests loved the most:

  • Cristal
    United States of America United States of America
    Everyone was super friendly and we had a great time at the cenotes. We arrived late and were greeted by a number of cute doggos. We found out that the owner rescues dogs so if you want to support the cause this is a great place. The dinner at the...
  • N
    United States of America United States of America
    Beautiful, up-to-date and clean rooms that were very spacious. Kind staff willing to go the extra mile when we had a late check in and also very gracious when our plans changed and worked with us to cancel our other booking as we wouldn't likely...
  • Alena
    Peru Peru
    Nice room , cenote was beautiful, good pool, everything you need to have a get-away relaxing weekend

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurante #1
    • Open for
      Breakfast
    • Ambience
      Family-friendly

Amenities of Hotel Casa Tortuga Tulum - Cenotes Park Inclusive
Great facilities! Review score, 8.6

Most popular amenities
  • 2 swimming pools
  • Free WiFi
  • Free parking
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Bar
  • Air conditioning
  • Daily housekeeping
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Shower
Outdoors
  • Picnic area
  • Garden
Kitchen
  • Refrigerator
Room Amenities
  • Socket near the bed
Activities
  • Walking tours
  • Water park
    Additional charge
  • Snorkeling
  • Hiking
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • TV
Food & Drink
  • Coffee house on site
  • Snack bar
  • Bar
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Services
    • Daily housekeeping
    • Baggage storage
    Front Desk Services
    • Invoice provided
    Safety & security
    • CCTV in common areas
    • Smoke alarms
    • Key access
    • 24-hour security
    General
    • Air conditioning
    • Smoke-free property
    • Fan
    • Family rooms
    • Non-smoking rooms
    2 swimming pools
    Pool 1 – outdoorFree!
    • Open all year
    • All ages welcome
    • Beach chairs/Loungers
    Pool 2 – outdoorFree!
    • Open all year
    • All ages welcome
    • Beach chairs/Loungers
    Spa
    • Beach chairs/Loungers
    • Public Bath
    Languages Spoken
    • English
    • Spanish

    Property practices

    This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

    House rules

    Hotel Casa Tortuga Tulum - Cenotes Park Inclusive takes special requests – add in the next step!

    Check-in

    From 3:00 PM to 11:30 PM

    Check-out

    From 1:00 AM to 11:00 AM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    Age restriction

    The minimum age for check-in is 20

    Pets

    Pets are not allowed.

    Mastercard Visa American Express Cash Hotel Casa Tortuga Tulum - Cenotes Park Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    This property does not make invoices

    Please inform Hotel Casa Tortuga Tulum - Cenotes Park Inclusive of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    This property does not accommodate bachelor(ette) or similar parties.

    Quiet hours are between 10:00:00 and 09:00:00.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

    Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

    FAQs about Hotel Casa Tortuga Tulum - Cenotes Park Inclusive

    • Yes, Hotel Casa Tortuga Tulum - Cenotes Park Inclusive is popular with guests booking family stays.

    • Hotel Casa Tortuga Tulum - Cenotes Park Inclusive is 6.8 miles from the center of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

    • Hotel Casa Tortuga Tulum - Cenotes Park Inclusive has 1 restaurant:

      • Restaurante #1

    • Check-in at Hotel Casa Tortuga Tulum - Cenotes Park Inclusive is from 3:00 PM, and check-out is until 11:00 AM.

    • Guests staying at Hotel Casa Tortuga Tulum - Cenotes Park Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 2.5).

      Breakfast option(s) include:

      • Continental
      • American

    • Hotel Casa Tortuga Tulum - Cenotes Park Inclusive offers the following activities/services (charges may apply):

      • Hiking
      • Snorkeling
      • Water park
      • Public Bath
      • Walking tours
      • Swimming pool

    • Room options at Hotel Casa Tortuga Tulum - Cenotes Park Inclusive include:

      • Double
      • Studio
      • Suite

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • The prices at Hotel Casa Tortuga Tulum - Cenotes Park Inclusive may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.