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Featuring a terrace, a restaurant as well as a bar, Hotel Del Portal, Puebla is located in the center of Puebla, 3.7 miles from Acrópolis Puebla. With free WiFi, this 4-star hotel offers room service and a 24-hour front desk. Guests can have a drink at the snack bar. All rooms at the hotel come with a seating area, a flat-screen TV with satellite channels and a private bathroom with free toiletries and a shower. At Hotel Del Portal, Puebla the rooms are equipped with bed linen and towels. Popular points of interest near the accommodation include Puebla Convention Center, Biblioteca Palafoxiana and Amparo Museum. The nearest airport is Hermanos Serdán International Airport, 14 miles from Hotel Del Portal, Puebla.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Located in the heart of Puebla, this hotel has an excellent location score of 9.5


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
1 twin bed
and
1 full bed
1 king bed
2 twin beds
and
1 king bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.1
Facilities
7.7
Cleanliness
8.2
Comfort
8.1
Value for money
7.9
Location
9.5
Free WiFi
7.7
Select topics to read reviews:

See what guests loved the most:

  • David
    Mexico Mexico
    Location was excellent The staff was so helpful and friendly
  • Cesar
    United States of America United States of America
    Conveniently located, helpful staff, clean, reasonable price. I loved that this is a building with hundreds of years of history.
  • Jose
    United States of America United States of America
    It was charming and right at historic center of the beautiful Tepoztlán

Hotel area info

Restaurants
1 Restaurant On Site

  • LA NOGADA
    • Cuisine
      Mexican
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly

Amenities of Hotel Del Portal, Puebla

Most popular amenities
  • Free WiFi
  • Family rooms
  • Restaurant
  • 24-hour front desk
  • Non-smoking rooms
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • View
Outdoors
  • Outdoor furniture
  • Terrace
Room Amenities
  • Socket near the bed
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in public areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
Cleaning Services
  • Suit press
Business Facilities
  • Meeting/Banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Security alarm
  • Key access
  • 24-hour security
  • Safe
General
  • Vending machine (drinks)
  • Designated smoking area
  • Tile/Marble floor
  • Packed lunches
  • Elevator
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms
  • Room service
Spa
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Massage
Languages Spoken
  • English
  • Spanish

House rules

Hotel Del Portal, Puebla takes special requests – add in the next step!

Check-in

From 3:00 PM to 8:00 PM

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 7 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Maestro Mastercard Visa American Express Cash Hotel Del Portal, Puebla accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that the property offers rooms and facilities for wheelchairs.

Please note that breakfast is not included for children.

Please note that the parking is only at night from 15:00 to 13:00 of the next day.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Hotel Del Portal, Puebla

  • Yes, Hotel Del Portal, Puebla is popular with guests booking family stays.

  • Room options at Hotel Del Portal, Puebla include:

    • Double
    • Twin
    • Triple
    • Family

  • Check-in at Hotel Del Portal, Puebla is from 3:00 PM, and check-out is until 12:00 PM.

  • The prices at Hotel Del Portal, Puebla may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel Del Portal, Puebla offers the following activities/services (charges may apply):

    • Massage
    • Couples' massage
    • Neck massage
    • Hand massage
    • Back massage
    • Head massage
    • Foot massage
    • Full-body massage

  • Hotel Del Portal, Puebla has 1 restaurant:

    • LA NOGADA

  • Hotel Del Portal, Puebla is 650 feet from the center of Puebla. All distances are measured in straight lines. Actual travel distances may vary.