Experience world-class service at El Dorado Royale A Spa Resort - More Inclusive

El Dorado Royale is an adults-only, beachfront resort on The Riviera Maya. It features the More InclusiveTM concept by Lomas HospitalityTM, 14 restaurants, more than a mile of a secluded beach area, a splendid spa, and concierge services. A wonderful cenote site can be found within 25 minutes' drive away. The stylish suites and rooms at El Dorado Royale offer an indoor hot tub, bathrobes, cable TV, a furnished terrace with a small table, 2 chairs and a hammock upon request, plus a private bathroom including a hairdryer. The minibar is daily stocked with beer, soft drinks and water, plus there is a coffee maker available. The More InclusiveTM concept goes beyond All-Inclusive by offering round-trip transportation from Cancun airport to your hotel and to our parks, plus unlimited access to catamaran and reef snorkel, cenote, Aqua Nick® Water Park, and Maroma Beach with its delicious brunch. Naay Spa is divided into Spa Royale and Spa Casitas. Both offer an extensive menu of traditional and alternative spa treatments. Other activities that guests can enjoy at this resort include diving lessons and the rental of equipment, a gift shop on site, Wi-Fi access, tennis lessons and wave runners to cruise the sea.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.8)

Free private parking available on-site

Activities:

Tennis court

Fishing

Table tennis


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 sofa bed
and
1 large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
8.6
Cleanliness
8.9
Comfort
8.8
Value for money
7.9
Location
8.8
Free WiFi
8.3
Select topics to read reviews:

See what guests loved the most:

  • Ana
    Mexico Mexico
    Food was very good. Staff were helpful and kind. The hotel has a long beach, so have plenty of spots to spend the days.
  • Hemed
    Israel Israel
    This was our 2nd time here, and though a bit less options than before Covid, this hotel is still a paradise with an exceptional level of service
  • Kirpalani
    Ghana Ghana
    The all inclusive. Could eat drink at multiple locations.

Property surroundings

Resort facilities of El Dorado Royale A Spa Resort - More Inclusive
Great facilities! Review score, 8.6

Most popular facilities
  • Free WiFi
  • Free parking
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Spa bath
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • Garden view
  • View
Outdoors
  • Picnic area
  • Outdoor furniture
  • Terrace
  • Sun terrace
  • Patio
Kitchen
  • Coffee machine
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Aerobics
  • Archery
  • Live sport events (broadcast)
  • Live music/performance
  • Cooking class
  • Tour or class about local culture
  • Happy hour
  • Themed dinner nights
    Additional charge
  • Bike tours
  • Tennis equipment
  • Evening entertainment
  • Water sport facilities on site
  • Entertainment staff
  • Snorkelling
  • Horse riding
    Additional charge
  • Diving
    Additional charge
  • Cycling
  • Canoeing
    Additional charge
  • Windsurfing
    Additional charge
  • Table tennis
  • Fishing
    Additional charge
  • Hot tub
  • Tennis court
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Fruits
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Reception services
    • Invoice provided
    • Concierge service
    • ATM/cash machine on site
    • Luggage storage
    • Tour desk
    • Currency exchange
    • Express check-in/check-out
    Entertainment and family services
    • Board games/puzzles
    Cleaning services
    • Daily housekeeping
    • Trouser press
      Additional charge
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Fax/photocopying
      Additional charge
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Key card access
    • Key access
    • Safety deposit box
    General
    • Adult only
    • Shared lounge/TV area
    • Non-smoking throughout
    • Allergy-free room
    • Wake-up service
    • Hardwood or parquet floors
    • Tile/marble floor
    • Chapel/shrine
    • Heating
    • Fan
    • Barber/beauty shop
    • Iron
    • Wake up service/Alarm clock
    • Air conditioning
    Wellness
    • Fitness classes
    • Yoga classes
    • Fitness
    • Full body massage
    • Hand massage
    • Head massage
    • Couples massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/wellness packages
    • Spa lounge/relaxation area
    • Steam room
    • Spa facilities
    • Light therapy
    • Body wrap
    • Body scrub
    • Body treatments
    • Hair styling
    • Hair cut
    • Pedicure
    • Manicure
    • Hair treatments
    • Make up services
    • Waxing services
    • Facial treatments
    • Beauty Services
    • Sun umbrellas
    • Sun loungers or beach chairs
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    Languages spoken
    • Spanish

    House rules

    El Dorado Royale A Spa Resort - More Inclusive takes special requests - add in the next step!

    Check-in

    From 15:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    Until 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children are not allowed.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Mastercard Visa Discover American Express Cash El Dorado Royale A Spa Resort - More Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Upon check-in, photo identification and a credit card are required which will be charged by the hotel in full upon reservation.

    All special requests are subject to availability upon check-in and may incur additional charges.

    Please note that the children's rate only applies if there are 2 adults staying with the minor in the same room.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform El Dorado Royale A Spa Resort - More Inclusive in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    FAQs about El Dorado Royale A Spa Resort - More Inclusive

    • Room options at El Dorado Royale A Spa Resort - More Inclusive include:

      • Suite

    • Yes, there is a hot tub. You can find out more about this and the other facilities at El Dorado Royale A Spa Resort - More Inclusive on this page.

    • El Dorado Royale A Spa Resort - More Inclusive offers the following activities / services (charges may apply):

      • Hot tub/Jacuzzi
      • Massage
      • Cycling
      • Snorkelling
      • Table tennis
      • Diving
      • Tennis court
      • Fishing
      • Canoeing
      • Windsurfing
      • Evening entertainment
      • Cooking class
      • Beauty Services
      • Bike tours
      • Bicycle rental
      • Live sport events (broadcast)
      • Horse riding
      • Water sport facilities on site
      • Facial treatments
      • Aerobics
      • Tennis equipment
      • Happy hour
      • Waxing services
      • Live music/performance
      • Make up services
      • Themed dinner nights
      • Hair treatments
      • Archery
      • Manicure
      • Tour or class about local culture
      • Pedicure
      • Hair cut
      • Hair styling
      • Body treatments
      • Body scrub
      • Body wrap
      • Light therapy
      • Spa facilities
      • Steam room
      • Spa lounge/relaxation area
      • Spa/wellness packages
      • Back massage
      • Neck massage
      • Foot massage
      • Couples massage
      • Head massage
      • Hand massage
      • Full body massage
      • Entertainment staff
      • Fitness
      • Yoga classes
      • Fitness classes

    • Check-in at El Dorado Royale A Spa Resort - More Inclusive is from 15:00, and check-out is until 12:00.

    • El Dorado Royale A Spa Resort - More Inclusive is 5.6 miles from the centre of Puerto Morelos. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at El Dorado Royale A Spa Resort - More Inclusive may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.