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Experience world-class service at Princess Family Club Riviera - All Inclusive

Family Club at Grand Riviera Princess is set in Playa del Carmen, 5 km from 5th Avenue. It features a spa, fitness centre and water sports facilities. Guests can enjoy a meal at the restaurant or a drink at the bar and free WiFi is provided throughout the property. Free private parking is available on site. Rooms are equipped with a flat-screen TV and a terrace or balcony is featured in certain rooms. Every room is fitted with a private bathroom with a shower and some superior rooms have a spa bath or a hot tub. There is a 24-hour front desk and a hairdresser at the property. 28 de Julio Square is 7 km from Family Club at Grand Riviera Princess, while ADO International Bus Station is 7 km away. The nearest airport is Cozumel International Airport, 21 km from the property.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.6)

Breakfast info

Buffet

Free private parking available on-site

Activities:

Tennis court

Fitness centre

Games room


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
3 single beds
and
1 extra-large double bed
3 single beds
and
1 extra-large double bed
1 extra-large double bed
and
1 bunk bed
1 extra-large double bed
and
1 bunk bed
1 extra-large double bed
and
1 bunk bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.3
Facilities
8.6
Cleanliness
8.7
Comfort
8.7
Value for money
8.3
Location
8.6
Free WiFi
5.6
Low score for Playa del Carmen
Select topics to read reviews:

See what guests loved the most:

  • Marek
    Poland Poland
    Comfort rooms, well kept hotel areas, lots of people taking care everything works well and looks nice. Decent food.
  • Valentina
    Netherlands Netherlands
    Fantastic stay with the kids. The separate family buffet and pools are much quieter so much more enjoyable, yet you can access all the amenities of this huge resort. We only stayed a few nights but we really enjoyed it - all staff was kind and...
  • Sandnow
    United States United States
    Great place! The staff was very friendly and helpful! Food was excellent and a lot of options to choose from! All of the restaurants we tried were great too! Our kids loved water park and ice cream shop! Ladies working there were the best! Our...

Property surroundings

Restaurants
1 restaurant on site

  • Exclusive Buffet
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner

Resort facilities of Princess Family Club Riviera - All Inclusive
Great facilities! Review score, 8.6

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Beachfront
  • Free parking
  • Family rooms
  • Fitness centre
  • Restaurant
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • Garden view
  • View
Outdoors
  • Beachfront
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Cleaning products
Activities
  • Bicycle rental
  • Beach
  • Evening entertainment
  • Kids' club
  • Water sport facilities on site
    Additional charge
  • Nightclub/DJ
  • Entertainment staff
  • Darts
  • Table tennis
  • Billiards
  • Children's playground
  • Games room
  • Hot tub
  • Tennis court
Media & Technology
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Snack bar
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Reception services
    • Private check-in/check-out
    • Concierge service
    • ATM/cash machine on site
    • Luggage storage
    • Tour desk
    • 24-hour front desk
    Entertainment and family services
    • Strollers
    • Babysitting/child services
      Additional charge
    Cleaning services
    • Daily housekeeping
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • 24-hour security
    • Safety deposit box
    General
    • Minimarket on site
    • Air conditioning
    • Wake-up service
    • Tile/marble floor
    • Lift
    • Fan
    • Family rooms
    • Barber/beauty shop
    • Ironing facilities
    • Iron
    • Room service
    Outdoor swimming pool
    Free!
    • Open all year
    Wellness
    • Hammam
      Additional charge
    • Massage
      Additional charge
    • Spa and wellness centre
      Additional charge
    • Fitness centre
    • Sauna
      Additional charge
    Languages spoken
    • English
    • Spanish
    • French

    House rules

    Princess Family Club Riviera - All Inclusive takes special requests - add in the next step!

    Check-in

    From 15:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    Until 12:30

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 13 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 2 years
    Cot upon request
    Free

    The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no extra beds available at this property.

    All cots are subject to availability.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa American Express Cash Princess Family Club Riviera - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Up to two children from 3 to 12 years are charged 25% of the room stay per night when using existing beds.

    There is no capacity for extra beds in the room.

    Please take note that we have a Municipality Tax of $33 MXN per room per night, for all the bookings with check in date starting in September 2021, this Tax will be paid directly at the property at the check in.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Guests under the age of 18 can only check in with a parent or official guardian.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    FAQs about Princess Family Club Riviera - All Inclusive

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Princess Family Club Riviera - All Inclusive is 3.7 miles from the centre of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

    • Princess Family Club Riviera - All Inclusive offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Fitness centre
      • Sauna
      • Massage
      • Hammam
      • Children's playground
      • Billiards
      • Games room
      • Table tennis
      • Tennis court
      • Darts
      • Kids' club
      • Beachfront
      • Evening entertainment
      • Nightclub/DJ
      • Beach
      • Entertainment staff
      • Water sport facilities on site
      • Bicycle rental
      • Swimming Pool

    • Princess Family Club Riviera - All Inclusive has 1 restaurant:

      • Exclusive Buffet

    • Check-in at Princess Family Club Riviera - All Inclusive is from 15:00, and check-out is until 12:30.

    • Guests staying at Princess Family Club Riviera - All Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

      Breakfast option(s) include:

      • Buffet

    • Yes, Princess Family Club Riviera - All Inclusive is popular with guests booking family stays.

    • Room options at Princess Family Club Riviera - All Inclusive include:

      • Family

    • The prices at Princess Family Club Riviera - All Inclusive may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.