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Located at 100 metres from the ocean, Hotel Francis Arlene offers a terrace and a garden. Free Wi-Fi access is available. Francis Arlene’s air-conditioned rooms have a patio with views of the city and offer a minibar and TV with cable channels. Featuring a bath, private bathrooms also come with free toiletries. Facilities offered include a tour desk, and the property also features free parking. Plaza las Americas Cancun Mall is at a distance of 13.6km. The hotel is 2.7km from Dolphin Discovery Isla Mujeres and 3km from Playa Norte. Isla Mujeres Airport can be reached within a 10 minutes’ drive, and the ferry station with service to Cancun is at a distance of 6km.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.2)


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Availability

Select dates to see this property's availability and prices

Guest reviews

Categories:

Staff
8.6
Facilities
7.6
Cleanliness
7.8
Comfort
7.9
Value for money
7.7
Location
9.2
Free WiFi
6.7
Select topics to read reviews:

See what guests loved the most:

  • Marion
    Canada Canada
    The owner and staff were very friendly and tried to fulfil any requests. It is an older building, charming feel to it, in a great location of Isla , close to the beach, the malecon, stores and restaurants.
  • Ted
    Canada Canada
    The building itself and the additional appointments were uniquely outstanding. Most beautifull and pleasing. It’s run as an extended family/ public home.
  • Tourist
    Netherlands Netherlands
    The atmosphere in the hotel. The amount of towels, the help from the owners, the l location. As a female solo traveller, it's nice not to walk in empty streets at night. The hotel is just one street removed from the main street with shops...

Hotel surroundings

Facilities of Hotel Francis Arlene Adults Only

Most popular facilities
  • Free WiFi
  • Non-smoking rooms
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • Inner courtyard view
  • City view
  • Landmark view
  • Garden view
  • Sea view
  • View
Outdoors
  • Outdoor dining area
  • Sun terrace
  • Patio
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Refrigerator
Room Amenities
  • Socket near the bed
Activities
  • Snorkelling
    Additional chargeOff-site
  • Fishing
    Additional chargeOff-site
Living Area
  • Seating Area
Media & Technology
  • Flat-screen TV
  • Cable channels
  • TV
Internet
WiFi is available in public areas and is free of charge.
Parking
No parking available.
Services
  • Daily housekeeping
  • Private check-in/check-out
  • Tour desk
  • Express check-in/check-out
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Adult only
  • Air conditioning
  • Non-smoking throughout
  • Mosquito net
  • Fan
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by stairs only
Languages spoken
  • English
  • Spanish

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Hotel Francis Arlene Adults Only takes special requests - add in the next step!

Check-in

From 15:00 to 22:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Available 24 hours

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of MXN 200 is required on arrival. That's about GBP 9. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa Cash Hotel Francis Arlene Adults Only accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Francis Arlene Adults Only in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of MXN 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about Hotel Francis Arlene Adults Only

  • The prices at Hotel Francis Arlene Adults Only may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Hotel Francis Arlene Adults Only include:

    • Double
    • Twin

  • Check-in at Hotel Francis Arlene Adults Only is from 15:00, and check-out is until 12:00.

  • Hotel Francis Arlene Adults Only is 250 yards from the centre of Isla Mujeres. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Francis Arlene Adults Only offers the following activities / services (charges may apply):

    • Snorkelling
    • Fishing

  • The nearest beach is just 100 yards from Hotel Francis Arlene Adults Only. All distances are measured in straight lines. Actual travel distances may vary.