• Lake view
  • Garden
  • Swimming Pool
  • Free WiFi
  • Balcony
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
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Experience world-class service at Grand Palladium Colonial Resort & Spa - All Inclusive

This Riviera Maya, Mexico hotel features a large full service spa. Five restaurants are on-site at the hotel, including the Kabah Restaurant that offers Italian and Mexican cooking. At the Grand Palladium Colonial Resort & Spa, guest rooms provide garden views and a jetted bathtub. The rooms also feature a terrace with table and chairs. The Colonial Resort & Spa Grand Palladium features 7 freshwater pools. Entertainment is provided at the theatre each night. The hotel offers a children’s club. The Tulum Jungle and Cenotes, water-filled caves, are a short drive from the Grand Palladium Colonial Resort & Spa. Chichén Itzá and the Blue Cenote of Sammulá are also within driving distance of the hotel.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Palladium Hotel Group
Hotel chain/brand
Palladium Hotel Group

Property highlights

Top location: Highly rated by recent guests (8.5)

Free private parking available on-site

Activities:

Tennis court

Fitness centre

Games room


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
or
1 extra-large double bed
2 double beds
and
1 sofa bed
2 extra-large double beds
or
1 extra-large double bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
2 double beds
or
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.4
Facilities
8.5
Cleanliness
8.6
Comfort
8.5
Value for money
7.8
Location
8.5
Free WiFi
6.3
Low score for Akumal
Select topics to read reviews:

See what guests loved the most:

  • Max
    United Kingdom United Kingdom
    The Resort was great, the staff were very friendly, and the facilities were good.
  • Johanna
    Germany Germany
    The hotel is beautiful, all the staff is really friendly and helpful, and most food was great!
  • Angie
    Ireland Ireland
    I like the room, the bed was comfortable. Beautiful hotel and lobby Tepanyaki restaurant was really cool and fun All the staff was really professional and very nice people

Property surroundings

Restaurants
9 restaurants on site

  • El Dorado
    • Cuisine
      Argentinian
    • Ambiance
      Family friendly
  • La Adelita
    • Cuisine
      Mexican
    • Ambiance
      Family friendly
  • Sumptuori
    • Cuisine
      Japanese
    • Ambiance
      Family friendly
  • Portofino
    • Cuisine
      Mediterranean
    • Ambiance
      Family friendly
  • La Lola
    • Cuisine
      Spanish
    • Ambiance
      Family friendly
  • Ribs & More
    • Cuisine
      American
    • Ambiance
      Family friendly
  • Bahia & Brasa
    • Cuisine
      Brazilian
    • Ambiance
      Family friendly
  • Poseidón
    • Cuisine
      Mexican
    • Ambiance
      Family friendly
  • Chang Thai
    • Cuisine
      Asian
    • Ambiance
      Family friendly

Resort facilities of Grand Palladium Colonial Resort & Spa - All Inclusive
Great facilities! Review score, 8.5

Most popular facilities
  • Outdoor swimming pool
  • Beachfront
  • Free WiFi
  • Free parking
  • Spa and wellness centre
  • 9 restaurants
  • Non-smoking rooms
  • Fitness centre
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Coffee machine
Room Amenities
  • Socket near the bed
Activities
  • Bingo
  • Aerobics
  • Archery
  • Live music/performance
  • Themed dinner nights
  • Beach
  • Tennis equipment
  • Water park
  • Evening entertainment
  • Kids' club
  • Water sport facilities on site
  • Entertainment staff
  • Mini golf
  • Snorkelling
  • Diving
    Additional charge
  • Canoeing
    Additional charge
  • Darts
  • Windsurfing
  • Karaoke
  • Table tennis
  • Billiards
  • Children's playground
  • Games room
  • Tennis court
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid-friendly buffet
  • Kid meals
  • Snack bar
  • Bar
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Reception services
    • Invoice provided
    • Private check-in/check-out
    • Concierge service
    • ATM/cash machine on site
    • Luggage storage
    • Tour desk
    • Currency exchange
    • Express check-in/check-out
    • 24-hour front desk
    Entertainment and family services
    • Kids' outdoor play equipment
    • Indoor play area
    • Board games/puzzles
    Cleaning services
    • Daily housekeeping
    • Laundry
      Additional charge
    Business facilities
    • Fax/photocopying
      Additional charge
    • Business centre
      Additional charge
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • 24-hour security
    • Safety deposit box
    General
    • Grocery deliveries
      Additional charge
    • Shared lounge/TV area
    • Designated smoking area
    • Air conditioning
    • Wake-up service
    • Car hire
    • Chapel/shrine
    • Barber/beauty shop
    • Facilities for disabled guests
    • Non-smoking rooms
    • Room service
    Outdoor swimming pool
    • Open all year
    • All ages welcome
    • Pool with view
    • Swimming pool toys
    • Pool/beach towels
    • Pool bar
    • Sun loungers or beach chairs
    • Sun umbrellas
    Wellness
    • Kids' pool
    • Fitness
    • Massage chair
    • Spa/wellness packages
    • Foot bath
    • Spa lounge/relaxation area
    • Spa facilities
    • Body scrub
    • Body treatments
    • Hair styling
    • Hair cut
    • Pedicure
    • Manicure
    • Make up services
    • Facial treatments
    • Beauty Services
    • Sun umbrellas
    • Sun loungers or beach chairs
    • Water slide
    • Public Bath
    • Hammam
      Additional charge
    • Hot tub/Jacuzzi
      Additional charge
    • Massage
      Additional charge
    • Spa and wellness centre
      Additional charge
    • Solarium
    • Fitness centre
    • Sauna
      Additional charge
    Languages spoken
    • English
    • Spanish

    House rules

    Grand Palladium Colonial Resort & Spa - All Inclusive takes special requests - add in the next step!

    Check-in

    From 15:00 to 00:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    Until 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa American Express Cash is not accepted Grand Palladium Colonial Resort & Spa - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Grand Palladium Colonial Resort & Spa - All Inclusive in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    In the event of an early departure, the property will charge you the full amount for your stay.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    FAQs about Grand Palladium Colonial Resort & Spa - All Inclusive

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Yes, there is a hot tub. You can find out more about this and the other facilities at Grand Palladium Colonial Resort & Spa - All Inclusive on this page.

    • Room options at Grand Palladium Colonial Resort & Spa - All Inclusive include:

      • Double
      • Suite

    • The prices at Grand Palladium Colonial Resort & Spa - All Inclusive may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Check-in at Grand Palladium Colonial Resort & Spa - All Inclusive is from 15:00, and check-out is until 12:00.

    • Grand Palladium Colonial Resort & Spa - All Inclusive offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Hot tub/Jacuzzi
      • Fitness centre
      • Sauna
      • Massage
      • Hammam
      • Children's playground
      • Billiards
      • Games room
      • Snorkelling
      • Table tennis
      • Diving
      • Tennis court
      • Canoeing
      • Karaoke
      • Mini golf
      • Darts
      • Windsurfing
      • Kids' club
      • Evening entertainment
      • Solarium
      • Beachfront
      • Water park
      • Hair cut
      • Public Bath
      • Tennis equipment
      • Aerobics
      • Foot bath
      • Beach
      • Manicure
      • Water sport facilities on site
      • Spa facilities
      • Swimming Pool
      • Facial treatments
      • Themed dinner nights
      • Fitness
      • Bingo
      • Pedicure
      • Live music/performance
      • Body treatments
      • Archery
      • Beauty Services
      • Massage chair
      • Make up services
      • Spa lounge/relaxation area
      • Spa/wellness packages
      • Hair styling
      • Entertainment staff
      • Body scrub

    • Grand Palladium Colonial Resort & Spa - All Inclusive has 9 restaurants:

      • El Dorado
      • Bahia & Brasa
      • Poseidón
      • Ribs & More
      • Sumptuori
      • La Lola
      • Portofino
      • Chang Thai
      • La Adelita

    • Yes, Grand Palladium Colonial Resort & Spa - All Inclusive is popular with guests booking family stays.

    • Grand Palladium Colonial Resort & Spa - All Inclusive is 3.1 miles from the centre of Akumal. All distances are measured in straight lines. Actual travel distances may vary.