• Sea view
  • Garden
  • Swimming pool
  • Balcony
  • Free parking
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
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Grand Palladium White Sand Resort & Spa is built on an estate of over 300 acres, right on the ocean and near a superb access to the beach. The hotel is located only 20 minutes from Playa del Carmen and 7 minutes from the village of Akumal. It is important to point out that the resort was constructed respecting the flora and fauna of the area, with all buildings blending into the surroundings. The design is an example of how the most modern and luxurious facilities can be built in perfect harmony with the natural environment of the area.

Couples in particular like the location – they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Palladium Hotel Group
Hotel chain/brand
Palladium Hotel Group

Property highlights

Free Private Parking Available On Site

Activities:

Tennis court

Fitness center

Game room


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
or
2 full beds
1 king bed
and
1 sofa bed
1 king bed
or
2 twin beds
Bedroom :
1 king bed
Living room:
1 sofa bed
1 king bed
or
2 full beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.2
Facilities
8.0
Cleanliness
8.2
Comfort
8.3
Value for money
7.3
Location
7.9
Low score for Akumal
Select topics to read reviews:

See what guests loved the most:

  • Arturo
    France France
    Staff was very polite. Conciergerie is available until late if needed. Swimming pools were really good. Beach with seaweed cleaned regularly. Beach is private and away from vendors. Spa was really good. Gym facility was well equipped, clean and...
  • Bea
    United States of America United States of America
    Staff, food, safety. The resort was unbelievable beauty...
  • Charlotte
    United Kingdom United Kingdom
    huge rooms, very comfortable bed, lovely shower and jacuzzi bath

Area info

Restaurants
9 Restaurants On Site

  • El Dorado
    • Cuisine
      Argentinian
    • Ambience
      Family-friendly
  • La Adelita
    • Cuisine
      Mexican
    • Ambience
      Family-friendly
  • Sumptuori
    • Cuisine
      Japanese
    • Ambience
      Family-friendly
  • Portofino
    • Cuisine
      Mediterranean
    • Ambience
      Family-friendly
  • La Lola
    • Cuisine
      Spanish
    • Ambience
      Family-friendly
  • Ribs & More
    • Cuisine
      American
    • Ambience
      Family-friendly
  • Bahia & Brasa
    • Cuisine
      Brazilian
    • Ambience
      Family-friendly
  • Poseidón
    • Cuisine
      Mexican
    • Ambience
      Family-friendly
  • Chang Thai
    • Cuisine
      Asian
    • Ambience
      Family-friendly

Resort facilities at Grand Palladium White Sand Resort & Spa - All Inclusive
Great facilities! Review score, 8

Most popular amenities
  • Outdoor swimming pool
  • Beachfront
  • Free parking
  • Family rooms
  • Spa
  • 9 restaurants
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Coffee machine
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
Activities
  • Bingo
  • Aerobics
  • Archery
  • Live music/Performance
  • Themed dinners
  • Beach
  • Tennis equipment
  • Water park
  • Evening entertainment
  • Kids' club
  • Water sports facilities on site
  • Entertainment staff
  • Mini golf
  • Snorkeling
  • Diving
    Additional charge
  • Canoeing
    Additional charge
  • Darts
  • Windsurfing
    Additional charge
  • Karaoke
  • Ping-pong
  • Pool table
  • Playground
  • Game room
  • Hot tub
  • Tennis court
Living Area
  • Sofa
  • Sitting area
  • Desk
Media & Technology
  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Fruit
  • Wine/Champagne
  • Kid-friendly buffet
  • Kids' meals
  • Snack bar
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
Wired internet is available in the business center and charges apply.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Mosquito net
  • Wake-up service
  • Car rental
  • Chapel/Shrine
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Shallow end
  • Swimming pool toys
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Kids' pool
  • Fitness
  • Massage chair
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Spa facilities
  • Body treatments
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Waterslide
  • Public Bath
  • Turkish/Steam Bath
    Additional charge
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Solarium
  • Fitness center
  • Sauna
    Additional charge
Languages Spoken
  • English
  • Spanish

House rules

Grand Palladium White Sand Resort & Spa - All Inclusive takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa Diners Club American Express Cash is not accepted Grand Palladium White Sand Resort & Spa - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Grand Palladium White Sand Resort & Spa - All Inclusive of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Grand Palladium White Sand Resort & Spa - All Inclusive

  • Check-in at Grand Palladium White Sand Resort & Spa - All Inclusive is from 3:00 PM, and check-out is until 12:00 PM.

  • Grand Palladium White Sand Resort & Spa - All Inclusive is 3.1 miles from the center of Akumal. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Grand Palladium White Sand Resort & Spa - All Inclusive include:

    • Double
    • Suite
    • Bungalow

  • The prices at Grand Palladium White Sand Resort & Spa - All Inclusive may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Grand Palladium White Sand Resort & Spa - All Inclusive offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Playground
    • Pool table
    • Game room
    • Snorkeling
    • Ping-pong
    • Diving
    • Tennis court
    • Canoeing
    • Karaoke
    • Mini golf
    • Darts
    • Windsurfing
    • Solarium
    • Evening entertainment
    • Kids' club
    • Water park
    • Beachfront
    • Facial treatments
    • Aerobics
    • Tennis equipment
    • Archery
    • Massage chair
    • Public Bath
    • Beauty services
    • Water sports facilities on site
    • Foot bath
    • Swimming pool
    • Fitness
    • Themed dinners
    • Spa facilities
    • Bingo
    • Entertainment staff
    • Live music/Performance
    • Spa/Wellness packages
    • Beach
    • Body treatments
    • Spa lounge/Relaxation area

  • Yes, Grand Palladium White Sand Resort & Spa - All Inclusive is popular with guests booking family stays.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Grand Palladium White Sand Resort & Spa - All Inclusive on this page.

  • Grand Palladium White Sand Resort & Spa - All Inclusive has 9 restaurants:

    • Portofino
    • Sumptuori
    • El Dorado
    • La Adelita
    • Ribs & More
    • Poseidón
    • Chang Thai
    • Bahia & Brasa
    • La Lola

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.