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Experience world-class service at Grand Residences Riviera Cancun, All Inclusive

Featuring a spa centre, 2 swimming pools, hot tub, and an on-site market, Grand Residences Riviera Cancun, All Inclusive, is located 3.4 km from Puerto Morelos main square. The air-conditioned suites offer classic décor, ceiling fans, living area and a kitchen with stove, oven, microwave and fridge. All come with a private bathroom. All reservations include two complimentary tickets for the Cancun Mayan Museum. Transportation not included. The resort’s restaurant, "Flor de Canela" offers 100% Mexican gourmet experience. With an exquisite blend of the finest Mexican cuisine with contemporary Mexican art, traditions and an outstanding view of the Caribbean Sea. Order lobster, seafood, beef or simply enjoy delicious tacos. Room service is available 24 hours and cooker service under request. World-class Marina is just down the beach for snorkelling, diving, fishing and yacht trips. This complex is 20 minutes’ drive from Cancun and 25 minutes’ drive from Playa del Carmen. Cancun International Airport is 15 minutes’ drive away.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.9)

Free private parking available on-site

Activities:

Tennis court

Fitness centre

Golf course (within 3 km)


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom 1:
2 single beds
and
1 extra-large double bed
Bedroom 2:
2 single beds
and
1 extra-large double bed
Bedroom 1:
2 single beds
and
1 extra-large double bed
Bedroom 2:
2 single beds
and
1 extra-large double bed
Bedroom 1:
2 single beds
and
1 extra-large double bed
Bedroom 2:
2 single beds
and
1 extra-large double bed
Bedroom 3:
2 double beds
Bedroom 1:
2 single beds
and
1 extra-large double bed
Bedroom 2:
2 single beds
and
1 extra-large double bed
Bedroom 3:
2 double beds
3 single beds
and
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.6
Facilities
9.4
Cleanliness
9.7
Comfort
9.7
Value for money
8.5
Location
8.9
Free WiFi
9.7
High score for Puerto Morelos
Select topics to read reviews:

See what guests loved the most:

  • Ricardo
    Portugal Portugal
    Amazing big room with great jacuzzi. Great pool and team, and specially the food in the restaurants and cocktails. Simply an amazing place!
  • Andrés
    Mexico Mexico
    Everything as described. Great food and good service. Osman, Hervey, Miguel, Jesús and Ismael provided us with exceptional service.
  • Ambika
    United Kingdom United Kingdom
    All the stars for the kids club run by the girls. My daughter had an amazing time attending all the activities in the club and gave us the much needed time to chill. She was looking forward to go in there every single day of the stay which was...

Property surroundings

Restaurants
3 restaurants on site

  • Flor de Canela
    • Cuisine
      Mexican
  • El Faro Grill
    • Cuisine
      International
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly
  • Heaven Beach Bar and Grill
    • Open for
      Lunch
    • Ambiance
      Family friendly

Resort facilities of Grand Residences Riviera Cancun, All Inclusive
Great facilities! Review score, 9.4

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Beachfront
  • Free parking
  • Airport shuttle (free)
  • Family rooms
  • Tea/coffee maker in all rooms
  • Bar
  • Private beach area
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Private beach area
  • BBQ facilities
    Additional charge
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Toaster
  • Kitchenware
  • Microwave
Room Amenities
  • Clothes rack
Activities
  • Live music/performance
  • Cooking class
  • Themed dinner nights
  • Bike tours
  • Movie nights
  • Beach
  • Tennis equipment
  • Kids' club
  • Entertainment staff
  • Snorkelling
  • Table tennis
  • Children's playground
  • Games room
  • Hot tub
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
Living Area
  • Dining area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
Food & Drink
  • Coffee house on site
  • Fruits
  • Wine/champagne
    Additional charge
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
  • Accessible parking
Reception services
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Indoor play area
  • Board games/puzzles
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Grocery deliveries
    Additional charge
  • Minimarket on site
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Car hire
  • Laptop safe
  • Soundproof rooms
  • Lift
  • Fan
  • Family rooms
  • Barber/beauty shop
  • Airport shuttle
  • Non-smoking rooms
  • Room service
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • All ages welcome
  • Infinity pool
  • Sun umbrellas
Pool 2 - outdoorFree!
  • Open all year
  • All ages welcome
  • Pool/beach towels
Wellness
  • Kids' pool
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa lounge/relaxation area
  • Spa facilities
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Solarium
  • Fitness centre
Languages spoken
  • English
  • Spanish

House rules

Grand Residences Riviera Cancun, All Inclusive takes special requests - add in the next step!

Check-in

From 16:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of USD 500 is required on arrival. That's about GBP 402. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 25

Pets

Pets are not allowed.

Mastercard Visa American Express Cash is not accepted Grand Residences Riviera Cancun, All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

There is a free transfer to and from the airport. Please inform the property in advance if you want to use the service.

Please consider that Ocean View Suites offer partial views of the sea.

Please note that guests staying on a Saturday night may need to change rooms. Grand Residences by Royal Resorts will work to avoid this scenario, but when necessary, management will work directly with the guest to streamline this process.

At least one of the guests registered in each villa must be over 25 years old and will be accountable for the rest of the villa's occupants.

The name on the credit card used for payment must match the name of one of the guests on the reservation. Please note that you will be asked to present the same credit card and Government-issued photo identification at check-in for incidental charges.

All reservations will be subject to the payment of an environmental tax, the cost of this tax will be MX $31.12 Prices are in Mexican pesos and per night payable directly at the hotel reception at the time of check out.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

A damage deposit of US$500 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Grand Residences Riviera Cancun, All Inclusive

  • The nearest beach is just 50 yards from Grand Residences Riviera Cancun, All Inclusive. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Grand Residences Riviera Cancun, All Inclusive may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Grand Residences Riviera Cancun, All Inclusive has 3 restaurants:

    • Flor de Canela
    • Heaven Beach Bar and Grill
    • El Faro Grill

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Grand Residences Riviera Cancun, All Inclusive on this page.

  • Grand Residences Riviera Cancun, All Inclusive is 1.8 miles from the centre of Puerto Morelos. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Grand Residences Riviera Cancun, All Inclusive is popular with guests booking family stays.

  • Grand Residences Riviera Cancun, All Inclusive offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Massage
    • Children's playground
    • Games room
    • Snorkelling
    • Table tennis
    • Tennis court
    • Golf course (within 3 km)
    • Solarium
    • Kids' club
    • Beachfront
    • Beach
    • Movie nights
    • Beauty Services
    • Personal trainer
    • Swimming Pool
    • Themed dinner nights
    • Tennis equipment
    • Live music/performance
    • Facial treatments
    • Bike tours
    • Waxing services
    • Cooking class
    • Make up services
    • Hair treatments
    • Manicure
    • Pedicure
    • Hair cut
    • Hair colouring
    • Hair styling
    • Body treatments
    • Spa facilities
    • Private beach area
    • Spa lounge/relaxation area
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage
    • Entertainment staff
    • Fitness
    • Yoga classes
    • Fitness classes

  • Room options at Grand Residences Riviera Cancun, All Inclusive include:

    • Suite

  • Check-in at Grand Residences Riviera Cancun, All Inclusive is from 16:00, and check-out is until 11:00.