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Experience world-class service at Grand Riviera Princess - All Inclusive

Located on the beautiful Riviera Maya, this 5-star resort is 9 km from downtown Playa del Carmen. The beachfront resort features 12 swimming pools some with internal hot tubs and spacious suites with a private balcony. Guests of the Grand Riviera Princess-All Inclusive can relax at Spa Princess, offering body and hair treatments. Active guests will enjoy the state-of-the-art fitness center and 6 tennis courts and 2 paddle courts. With 2 international Main Buffets and 7 a la carte restaurant on-site, guests of Grand Riviera Princess can enjoy a variety of cuisine, from Swiss specialties at La Fondue to Asian dishes at Miso. The 9 bars, including Tequila poolside bar, offers cocktails and beer throughout the property. A 24 hours Sport Bar is also included. A flat-screen satellite TV and a fully-stocked minibar are standard in every modern suite at Grand Riviera. All suites include a sofa bed and marble bathroom. Many suites include a spa bath. El Cameleon Golf Club is 4 km from the resort. Cancun International Airport is a 45-minute drive away.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.4)

Breakfast info

Buffet

Free private parking available on-site

Activities:

Tennis court

Fitness centre

Games room


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 bunk bed
or
2 double beds
and
1 bunk bed
1 extra-large double bed
and
1 bunk bed
or
2 double beds
and
1 bunk bed
1 extra-large double bed
and
1 sofa bed
2 double beds
and
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.2
Facilities
8.4
Cleanliness
8.6
Comfort
8.6
Value for money
8.2
Location
8.4
Free WiFi
6.1
Low score for Playa del Carmen
Select topics to read reviews:

See what guests loved the most:

  • Nicholas
    Canada Canada
    Very good experience everywhere and at the platinum. Outstanding service by Juan Cervantes all week. Strongly recommand.
  • Cindy
    Canada Canada
    Accommodations and staff were excellent. Drinks and pools were great. Loved the coffee. The beach was great with very good beach loungers . Platinum lounge and pool were fantastic. Very glad we got the upgrade.
  • Duncantegner
    South Africa South Africa
    Fantastic hotel, Laguna Villa's are a must try.

Property surroundings

Restaurants
12 restaurants on site

  • Buffet Restaurant Green
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Modern
  • Buffet Restaurant Orange
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Modern
  • Grill Restaurant La Vaqueria
    • Cuisine
      Grill/BBQ
    • Open for
      Dinner
    • Ambiance
      Modern
  • Italian Restaurant Mama Mia
    • Cuisine
      Italian
    • Open for
      Dinner
    • Ambiance
      Modern • Romantic
  • Snack Sunset Restaurant
    • Cuisine
      International
    • Open for
      Breakfast • Lunch
    • Ambiance
      Modern
  • Snack Riviera Restaurant
    • Cuisine
      International
    • Open for
      Breakfast • Lunch
    • Ambiance
      Modern
  • Swiss Thematic Restaurant La Fondue
    • Cuisine
      European
    • Open for
      Dinner
    • Ambiance
      Family friendly • Modern
  • Asiatic Restaurant Miso
    • Cuisine
      Asian
    • Open for
      Dinner
    • Ambiance
      Traditional
  • Seafood Restaurant Las Olas
    • Cuisine
      Seafood
    • Open for
      Dinner
    • Ambiance
      Modern
  • International Gourmet Restaurant Le Fleur
    • Cuisine
      International
    • Open for
      Dinner
    • Ambiance
      Modern • Romantic
  • Chill Out Restaurant
    • Cuisine
      International
    • Open for
      Dinner
    • Ambiance
      Modern
  • Mexican Restaurant La Hacienda
    • Cuisine
      Mexican
    • Open for
      Dinner
    • Ambiance
      Modern

Resort facilities of Grand Riviera Princess - All Inclusive
Great facilities! Review score, 8.4

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Beachfront
  • Free parking
  • Family rooms
  • Fitness centre
  • 12 restaurants
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • View
Outdoors
  • Outdoor furniture
  • Beachfront
  • Terrace
  • Garden
Kitchen
  • Tumble dryer
Room Amenities
  • Socket near the bed
Activities
  • Archery
  • Live music/performance
  • Beach
  • Tennis equipment
  • Evening entertainment
  • Kids' club
  • Water sport facilities on site
    Additional charge
  • Nightclub/DJ
  • Entertainment staff
  • Snorkelling
  • Diving
    Additional charge
  • Canoeing
  • Darts
  • Windsurfing
  • Table tennis
  • Billiards
  • Children's playground
  • Games room
  • Tennis court
Living Area
  • Sofa
  • Seating Area
Media & Technology
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruits
  • Wine/champagne
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Accessible parking
Reception services
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Kids' outdoor play equipment
  • Indoor play area
  • Board games/puzzles
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Meeting/banquet facilities
Safety & security
  • 24-hour security
  • Safety deposit box
General
  • Minimarket on site
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Tile/marble floor
  • Lift
  • Fan
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Iron
  • Room service
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
Wellness
  • Personal trainer
  • Fitness
  • Massage chair
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hammam
    Additional charge
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge
Languages spoken
  • German
  • English
  • Spanish
  • French

House rules

Grand Riviera Princess - All Inclusive takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa American Express Cash is not accepted Grand Riviera Princess - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Grand Riviera Princess - All Inclusive

  • Check-in at Grand Riviera Princess - All Inclusive is from 15:00, and check-out is until 12:00.

  • Grand Riviera Princess - All Inclusive offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    • Massage
    • Hammam
    • Children's playground
    • Billiards
    • Games room
    • Snorkelling
    • Table tennis
    • Diving
    • Tennis court
    • Canoeing
    • Darts
    • Windsurfing
    • Beachfront
    • Kids' club
    • Evening entertainment
    • Beauty Services
    • Live music/performance
    • Tennis equipment
    • Personal trainer
    • Facial treatments
    • Swimming Pool
    • Waxing services
    • Water sport facilities on site
    • Make up services
    • Archery
    • Hair treatments
    • Beach
    • Manicure
    • Pedicure
    • Hair cut
    • Hair colouring
    • Hair styling
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Foot bath
    • Spa/wellness packages
    • Massage chair
    • Entertainment staff
    • Fitness
    • Nightclub/DJ

  • Yes, Grand Riviera Princess - All Inclusive is popular with guests booking family stays.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Grand Riviera Princess - All Inclusive is 3.7 miles from the centre of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Grand Riviera Princess - All Inclusive include:

    • Suite
    • Family

  • The prices at Grand Riviera Princess - All Inclusive may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • The nearest beach is just 1,050 yards from Grand Riviera Princess - All Inclusive. All distances are measured in straight lines. Actual travel distances may vary.

  • Grand Riviera Princess - All Inclusive has 12 restaurants:

    • Snack Sunset Restaurant
    • Buffet Restaurant Orange
    • Asiatic Restaurant Miso
    • International Gourmet Restaurant Le Fleur
    • Grill Restaurant La Vaqueria
    • Snack Riviera Restaurant
    • Swiss Thematic Restaurant La Fondue
    • Seafood Restaurant Las Olas
    • Chill Out Restaurant
    • Italian Restaurant Mama Mia
    • Mexican Restaurant La Hacienda
    • Buffet Restaurant Green

  • Guests staying at Grand Riviera Princess - All Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 7.6).

    Breakfast option(s) include:

    • Buffet

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Grand Riviera Princess - All Inclusive on this page.