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Located in Puerto Vallarta’s Hotel Zone,Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive is less than 500 metres from the beach. Set in tropical gardens, it features a spa, and an outdoor swimming pool with a swim-up bar. The Hacienda’s spa features a hot tub and a Temázcal sauna. Treatments include massage, reflexology and aromatherapy. Each spacious, air-conditioned room at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive has attractive, Mexican-style décor. The Hacienda features 3 restaurants serving Mexican cuisine. There is also a free shuttle service to the beach, a 2-minute drive away. The hotel is less than 4 km from the centre of Puerto Vallarta. The city’s airport is a 10-minute drive away. The beach area is only a 5-minute walk from the hotel, however we have a transportation service for our guests, please request it at the entrance gate of the parking lot. There is a public access corridor to the beach area with staff that will be ready to guide and assist you.

Couples particularly like the location — they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.0)


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 single bed
and
1 double bed
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.7
Facilities
7.7
Cleanliness
8.2
Comfort
8.1
Value for money
7.9
Location
8.0
Select topics to read reviews:

See what guests loved the most:

  • Denis
    Canada Canada
    Staff were awesome. Liked Ephrem and his buddy in dining room. They were very helpful and always took care of you well.
  • Denis
    Canada Canada
    Food was good, service was awesome. Especially Ephrem and his buddy.
  • F
    United States United States
    The breakfasts were always delicious with a wide variety of taste selections. Location of the restaurant is very accessible. The staff is excellent. The festivities they arranged for Superbowl Sunday and Valentines Day were wonderful. The...

Hotel surroundings

Restaurants
1 restaurant on site

  • Los Portales
    • Cuisine
      Mexican

Facilities of Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

Most popular facilities
  • Outdoor swimming pool
  • Non-smoking rooms
  • Restaurant
  • Spa and wellness centre
  • 24-hour front desk
  • Bar
Bathroom
  • Toilet paper
  • Private bathroom
  • Free toiletries
  • Shower
Bedroom
  • Wardrobe or closet
Outdoors
  • Terrace
  • Garden
Activities
  • Aerobics
  • Beach
  • Entertainment staff
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Snack bar
  • Bar
  • Restaurant
Internet
No internet access available.
Parking
No parking available.
Services
  • Concierge service
  • Tour desk
  • Currency exchange
  • Laundry
    Additional charge
  • 24-hour front desk
Safety & security
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Non-smoking rooms
Outdoor swimming pool
Free!
  • Open all year
Wellness
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
Languages spoken
  • English
  • Spanish

House rules

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive takes special requests - add in the next step!

Check-in

From 15:00

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children older than 2 years are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

No age restriction for check-in. (Only children 2 and older are allowed)

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa Cash Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note bar and restaurant opening times may vary throughout the year.

Hurricane policy 2016: The policy will go into effect once the Mexican National Weather Center issues a hurricane watch to the area of Banderas Bay, Puerto Vallarta.

Anticipated Departures – Clients with early departures due to hurricane threat will receive a certificate for the remaining unused nights. Certificate is non-transferrable and not redeemable for cash. Clients must re-book within 30 days.

No Shows – No show penalties will be waived up to 3 days after hurricane strikes.

Rescheduling – When wishing to postpone their vacation, the Hotels will allow rescheduling without a change fee and will guarantee the original rate to travel by December 20th, 2016, subject to availability. The reservation is not transferrable and any additional guests or nights will be booked at current rate.

Cancellations – There will be no penalties for all passengers scheduled to travel within 72 Hours or less before a hurricane strikes. Guests must cancel through the same channel they booked their trip.

This policy applies to individual travelers only. For group reservations, please contact your Groups Executive.

Special conditions apply for reservations of 6 rooms or more, please contact the Hotel for more information.

This policy is subject to change without prior notice.

FAQs about Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

  • Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive is 3.1 miles from the centre of Puerto Vallarta. All distances are measured in straight lines. Actual travel distances may vary.

  • Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Massage
    • Aerobics
    • Entertainment staff
    • Beach
    • Swimming Pool

  • The nearest beach is just 50 yards from Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive is from 15:00, and check-out is until 12:00.

  • Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive has 1 restaurant:

    • Los Portales

  • The prices at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive include:

    • Twin/Double
    • Double
    • Triple