• Garden
  • Pets allowed
  • Swimming Pool
  • Free WiFi
  • Free parking
  • Bath
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms

Experience world-class service at Hard Rock Hotel Cancun - All Inclusive

Endless entertainment, activities and relaxation await guests at this exceptional oceanfront all-inclusive resort, located in Cancun's Hotel Zone and offering first-class accommodations, complete with a double hot tub and private balconies. The suites at Hard Rock Hotel Cancun All Inclusive feature free WiFi and free music streaming channels along with a fully stocked minibar with sodas, bottled water, juice & domestic beer Hard Rock Hotel Cancun All Inclusive provides guests with a large variety of luxurious amenities and facilities. Guests can enjoy a spacious outdoor pool overlooking the ocean, 2 on-site tennis courts and a full-service spa. There are also 5 gourmet restaurants located on-site, featuring a variety of international cuisine. With a kids and teen club, live nightly entertainment and organized tours of the area, guests of all ages can have an unforgettable stay at Hard Rock Hotel Cancun All Inclusive. On-site car hire service also makes nearby attractions, such as Chichen Itza, and Ek-Balam, easily accessible.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hard Rock
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (9.0)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

Continental, American, Buffet

Free private parking available on-site

Activities:

Tennis court

Fitness centre

Golf course (within 3 km)


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom 1:
1 large double bed
Bedroom 2:
2 double beds
Bedroom 1:
1 large double bed
Bedroom 2:
2 double beds
Living room:
1 sofa bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 double beds
Bedroom 1:
2 double beds
Bedroom 2:
2 double beds
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.4
Facilities
8.2
Cleanliness
8.6
Comfort
8.6
Value for money
7.4
Location
9.0
Free WiFi
8.1
Select topics to read reviews:

See what guests loved the most:

  • Fernando
    Poland Poland
    The hotel is amazing. Music everywhere, feels like a big party with great food. Consierge Javier Alcivar was very helpful and offered us an amazing honeymoon upgrade!
  • Lauren
    United Kingdom United Kingdom
    I liked how close it was to everything. The beach was beautiful and clean. The pool was lovely but can get overcrowded with all different ages of people. The cleaners were really good and our room was fresh every single day! The bed was really...
  • Charlotte
    United Kingdom United Kingdom
    Fun stay. Lovely pool and beach. Great service. Very friendly staff.

Property surroundings

Restaurants
5 restaurants on site

  • Zen
    • Cuisine
      Asian
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly
  • Ciao
    • Cuisine
      Italian
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly
  • Frida
    • Cuisine
      Mexican
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional
  • Pizzeto
    • Cuisine
      Pizza
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly
  • Toro
    • Cuisine
      Steakhouse
    • Open for
      Dinner
    • Ambiance
      Family friendly

Resort facilities of Hard Rock Hotel Cancun - All Inclusive
Great facilities! Review score, 8.2

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Beachfront
  • Airport shuttle
  • Free parking
  • Family rooms
  • 5 restaurants
  • Bar
  • Private beach area
Bathroom
  • Bath
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Private beach area
  • Garden
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Live sport events (broadcast)
  • Live music/performance
  • Beach
  • Tennis equipment
  • Evening entertainment
  • Kids' club
  • Entertainment staff
  • Karaoke
  • Table tennis
  • Billiards
  • Games room
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
Food & Drink
  • Coffee house on site
  • Fruits
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
  • Accessible parking
Reception services
  • Invoice provided
  • Lockers
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Kids' outdoor play equipment
  • Indoor play area
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Minimarket on site
  • Designated smoking area
  • Air conditioning
  • Allergy-free room
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool with view
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
Pool 2 - outdoor (kids)Free!
  • Open all year
  • Suitable for kids
  • Shallow end
  • Water slide
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Fence around pool
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Yoga classes
  • Fitness
  • Full body massage
  • Couples massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Body wrap
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
Languages spoken
  • English
  • Spanish

House rules

Hard Rock Hotel Cancun - All Inclusive takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may be applicable.

Mastercard Visa American Express Cash Hard Rock Hotel Cancun - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the Family Room at this hotel is only available for people travelling with children.

Infants from 0-3 years old are free

All children from 4 to 17 years old extra charges apply

When travelling with pets, please note that an extra charge of USD 150 per pet applies. Stays of more than 7 nights, 150 USD will be charged for each week, per pet. Dogs and cats only are permitted with a maximum of 2 pets per room with maximum 50 pounds weight limit per pet. Specific rooms only, restrictions apply. For more information, please contact the property directly using the contact details in your confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hard Rock Hotel Cancun - All Inclusive in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Hard Rock Hotel Cancun - All Inclusive

  • Yes, Hard Rock Hotel Cancun - All Inclusive is popular with guests booking family stays.

  • The prices at Hard Rock Hotel Cancun - All Inclusive may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Hard Rock Hotel Cancun - All Inclusive offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Massage
    • Billiards
    • Games room
    • Table tennis
    • Tennis court
    • Karaoke
    • Golf course (within 3 km)
    • Evening entertainment
    • Kids' club
    • Beachfront
    • Beach
    • Live music/performance
    • Tennis equipment
    • Fitness/spa locker rooms
    • Swimming Pool
    • Live sport events (broadcast)
    • Beauty Services
    • Facial treatments
    • Waxing services
    • Make up services
    • Hair treatments
    • Manicure
    • Pedicure
    • Hair cut
    • Hair colouring
    • Hair styling
    • Body treatments
    • Body wrap
    • Spa facilities
    • Private beach area
    • Spa lounge/relaxation area
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Couples massage
    • Full body massage
    • Entertainment staff
    • Fitness
    • Yoga classes

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Hard Rock Hotel Cancun - All Inclusive on this page.

  • The nearest beach is just 400 yards from Hard Rock Hotel Cancun - All Inclusive. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at Hard Rock Hotel Cancun - All Inclusive is from 15:00, and check-out is until 12:00.

  • Guests staying at Hard Rock Hotel Cancun - All Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Continental
    • American
    • Buffet

  • Hard Rock Hotel Cancun - All Inclusive is 6.2 miles from the centre of Cancún. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Hard Rock Hotel Cancun - All Inclusive include:

    • Double
    • Apartment
    • Suite
    • Triple

  • Hard Rock Hotel Cancun - All Inclusive has 5 restaurants:

    • Zen
    • Frida
    • Pizzeto
    • Toro
    • Ciao