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Hotel Caracol Puerto Morelos is set in Puerto Morelos, within 29 km of Cancun Underwater Museum and 36 km of ADO International Bus Station. Featuring a terrace, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property is non-smoking and is situated 400 metres from Playa Puerto Morelos. The rooms in the hotel are fitted with a flat-screen TV. At Hotel Caracol Puerto Morelos rooms are fitted with bed linen and towels. Speaking English and Spanish, staff will be happy to provide guests with practical advice on the area at the reception. Playa del Carmen Maritime Terminal is 36 km from the accommodation, while Beto Avila Stadium is 37 km from the property. The nearest airport is Cancún International Airport, 25 km from Hotel Caracol Puerto Morelos.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.9)


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
1 double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 double beds
1 single bed
and
2 double beds
1 large double bed
1 double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.6
Facilities
7.6
Cleanliness
8.4
Comfort
8.2
Value for money
7.8
Location
8.9
Free WiFi
7.8
Select topics to read reviews:

See what guests loved the most:

  • Rachael
    Canada Canada
    We are really glad to have found this little hotel, it's in a great location to walk wherever you need to go, short walk to the beach as well. It's clean, staff are helpful and friendly, has a nice relaxing deck area which we quite enjoyed. ...
  • Cherryl
    United Kingdom United Kingdom
    Great location. A little basic but in process of refurbishment. Could do with A few extras eg clothes aiders, extra towels, hairdryer
  • Giovanni
    Italy Italy
    Good stay - the value was worth the money, nothing more nothing less.

Hotel surroundings

Facilities of Hotel Caracol Puerto Morelos

Most popular facilities
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
Bedroom
  • Linen
Outdoors
  • Outdoor furniture
  • Terrace
Media & Technology
  • Flat-screen TV
  • TV
  • Pay-per-view channels
Internet
WiFi is available in public areas and is free of charge.
Parking
No parking available.
Services
  • Daily housekeeping
  • Tour desk
  • 24-hour front desk
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
General
  • Air conditioning
  • Non-smoking throughout
  • Mosquito net
  • Private entrance
  • Family rooms
  • Non-smoking rooms
Languages spoken
  • English
  • Spanish

House rules

Hotel Caracol Puerto Morelos takes special requests - add in the next step!

Check-in

From 15:00 to 16:00

Check-out

From 09:00 to 11:30

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa American Express Cash Hotel Caracol Puerto Morelos accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please inform Hotel Caracol Puerto Morelos in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Hotel Caracol Puerto Morelos

  • Check-in at Hotel Caracol Puerto Morelos is from 15:00, and check-out is until 11:30.

  • Room options at Hotel Caracol Puerto Morelos include:

    • Twin
    • Double
    • Apartment
    • Studio

  • The prices at Hotel Caracol Puerto Morelos may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Hotel Caracol Puerto Morelos is 450 yards from the centre of Puerto Morelos. All distances are measured in straight lines. Actual travel distances may vary.

  • The nearest beach is just 550 yards from Hotel Caracol Puerto Morelos. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Caracol Puerto Morelos offers the following activities / services (charges may apply):