• View
  • Garden
  • Swimming pool
  • Free WiFi
  • Air conditioning
  • Private Bathroom
  • 24-hour front desk
  • Daily housekeeping
  • Non-smoking rooms
  • Baggage storage
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This restored colonial mansion offers free Wi-Fi, and TV lounge. Mérida Cathedral is just 1640 feet away. Decorated with original Mexican artwork, Hotel Santiago has high ceilings and tiled floors. All rooms are air conditioned. Hotel Santiago is located in Merida’s historic center, only 3 blocks from Plaza Grande Square. The tree-lined Paseo de Montejo Boulevard is just a 10-minute stroll away. The hotel’s 24-hour reception can arrange car hire and provide information about the city. Santa Lucia Park is located at 427 feet away.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Kavia Hotels
Hotel chain/brand

Property Highlights

Located in the heart of Mérida, this hotel has an excellent location score of 9.3

Private parking available


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.3
Facilities
7.2
Cleanliness
7.8
Comfort
7.8
Value for money
7.9
Location
9.3
Free WiFi
6.9
Low score for Mérida
Select topics to read reviews:

See what guests loved the most:

  • S
    Silvia
    United States of America United States of America
    Price and location. Excellent air conditioner and good hot water big bed. Very clean linens.
  • Katherine
    United States of America United States of America
    Great location, nice staff, and nice building and room.
  • Claudia
    United States of America United States of America
    It was clean, near the downtown and they gave me some advice to visit some places.

Hotel area info

Amenities of Hotel Santiago

Most popular amenities
  • Outdoor swimming pool
  • Private Parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linens
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • TV
  • Pay-per-view channels
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available at a location nearby (reservation is not possible) and costs MXN 288 per day.
    Services
    • Daily housekeeping
    • Shared lounge/TV area
    • Baggage storage
    • Wake-up service
    • Tour desk
    • 24-hour front desk
    Safety & security
    • Fire extinguishers
    General
    • Designated smoking area
    • Air conditioning
    • Family rooms
    • Non-smoking rooms
    Accessibility
    • Upper floors accessible by stairs only
    Outdoor swimming pool
    Free!
    • Shallow end
    • Pool/Beach towels
    Spa
    • Public Bath
    Languages Spoken
    • English
    • Spanish

    House rules

    Hotel Santiago takes special requests – add in the next step!

    Check-in

    From 3:00 PM to 6:00 PM

    Check-out

    From 11:30 AM to 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

    Mastercard Visa Cash Hotel Santiago accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    Please note that parking is available upon request. The hotel cannot guarantee the availability of parking spaces.

    Reservations with breakfast do not include breakfast for minors who enter free, this service has an additional cost.

    Please note that for payments with credit card will only be accepted on site, the card holder will be required to present the card at the time of check in.

    The limit for check in is 18:00 hrs. Please inform Hotel Santiago in advance of your expected arrival time if you plan to arrive later, otherwise your reservation will be canceled after the time limit.. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    When booking 3 rooms or more or 3 nights or more, different policies and additional supplements may apply.

    Please inform Hotel Santiago of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    In the event of an early departure, the property will charge you the full amount for your stay.

    Parking is subject to availability due to limited spaces.

    This property is located in a busy area so guests might experience some noise.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

    Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

    Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

    Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

    FAQs about Hotel Santiago

    • Hotel Santiago is 1,500 feet from the center of Mérida. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, Hotel Santiago is popular with guests booking family stays.

    • Check-in at Hotel Santiago is from 3:00 PM, and check-out is until 12:00 PM.

    • Hotel Santiago offers the following activities/services (charges may apply):

      • Public Bath
      • Swimming pool

    • The prices at Hotel Santiago may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Room options at Hotel Santiago include:

      • Double
      • Triple