• View
  • Garden
  • Swimming Pool
  • Free WiFi
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Daily housekeeping
  • Non-smoking rooms
  • Luggage storage
You're eligible for a Genius discount at Hotel Santiago! To save at this property, all you have to do is sign in.

This restored colonial mansion offers free Wi-Fi, and TV lounge. Mérida Cathedral is just 500 metres away. Decorated with original Mexican artwork, Hotel Santiago has high ceilings and tiled floors. All rooms are air conditioned. Hotel Santiago is situated in Merida’s historic centre, only 3 blocks from Plaza Grande Square. The tree-lined Paseo de Montejo Boulevard is just a 10-minute stroll away. The hotel’s 24-hour reception can arrange car hire and provide information about the city. Santa Lucia Park is located at 130 meters away.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Kavia Hotels
Hotel chain/brand

Property highlights

Situated in the real heart of Mérida, this hotel has an excellent location score of 9.3

Breakfast info

Continental

Private parking available


Sign in, save money
Sign in, save money
You could save 10% or more at this property when you sign in

Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.3
Facilities
7.2
Cleanliness
7.8
Comfort
7.8
Value for money
7.9
Location
9.3
Free WiFi
6.9
Low score for Mérida
Select topics to read reviews:

See what guests loved the most:

  • Katherine
    United Kingdom United Kingdom
    The staff were friendly and helpful. The location.is excellent! It was clean. And personally I loved the architecture and style of the building. The price was very fair.
  • Chloe
    United Kingdom United Kingdom
    Perfect location. Basic and a bit tired, but clean. Friendly staff. Rooftop area a bonus.
  • Eric
    Mexico Mexico
    The hotel is well-located; it's in the center and has the best restaurants on the same block. The rooms are clean and spacious. The staff was friendly. They provide complimentary drinking water.

Hotel surroundings

Facilities of Hotel Santiago

Most popular facilities
  • Outdoor swimming pool
  • Private parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linen
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • TV
  • Pay-per-view channels
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible at a location nearby (reservation is not possible) and costs MXN 288 per day.
    Services
    • Daily housekeeping
    • Shared lounge/TV area
    • Luggage storage
    • Wake-up service
    • Tour desk
    • 24-hour front desk
    Safety & security
    • Fire extinguishers
    General
    • Designated smoking area
    • Air conditioning
    • Family rooms
    • Non-smoking rooms
    Accessibility
    • Upper floors accessible by stairs only
    Outdoor swimming pool
    Free!
    • Shallow end
    • Pool/beach towels
    Wellness
    • Public Bath
    Languages spoken
    • English
    • Spanish

    House rules

    Hotel Santiago takes special requests - add in the next step!

    Check-in

    From 15:00 to 18:00

    Check-out

    From 11:30 to 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

    Mastercard Visa Cash Hotel Santiago accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Please note that parking is available upon request. The hotel cannot guarantee the availability of parking spaces.

    Reservations with breakfast do not include breakfast for minors who enter free, this service has an additional cost.

    Please note that for payments with credit card will only be accepted on site, the card holder will be required to present the card at the time of check in.

    The limit for check in is 18:00 hrs. Please inform Hotel Santiago in advance of your expected arrival time if you plan to arrive later, otherwise your reservation will be canceled after the time limit.. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    When booking 3 rooms or more or 3 nights or more, different policies and additional supplements may apply.

    Please inform Hotel Santiago in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    In the event of an early departure, the property will charge you the full amount for your stay.

    Parking is subject to availability due to limited spaces.

    This property is located in a busy area and guests may experience noise.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

    Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

    Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

    Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

    FAQs about Hotel Santiago

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Hotel Santiago offers the following activities / services (charges may apply):

      • Public Bath
      • Swimming Pool

    • Check-in at Hotel Santiago is from 15:00, and check-out is until 12:00.

    • Yes, Hotel Santiago is popular with guests booking family stays.

    • Room options at Hotel Santiago include:

      • Double
      • Triple

    • Hotel Santiago is 500 yards from the centre of Mérida. All distances are measured in straight lines. Actual travel distances may vary.

    • Guests staying at Hotel Santiago can enjoy a highly-rated breakfast during their stay (guest review score: 4.4).

      Breakfast option(s) include:

      • Continental

    • The prices at Hotel Santiago may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.