Grand Hyatt Playa del Carmen Resort
1a. Avenida esquina Calle 26, Colonia Centro, 77710 Playa del Carmen, Mexico – Excellent location - show map
The service was impeccable and the rooms were spacious and very comfortable. I loved how welcoming the staff were and we felt very well taken care of from start to finish. They even arranged a birthday surprise for my daughter’s 16th birthday which she loved!!! The views, pools and beach are amazing!
United Kingdom
- Garden
- Pets allowed
- Swimming Pool
- Free WiFi
- Balcony
- Air conditioning
- Private bathroom
- 24-hour front desk
- Key card access
- Daily housekeeping
Experience world-class service at Grand Hyatt Playa del Carmen Resort
Offering 3 ocean-front outdoor pools and a spa and wellness centre with spectacular architecture resembling a Cenote, Grand Hyatt Playa del Carmen Resort is located in Mamita’s Beach. The design concept has crafted natural elements, artwork, textures and light. The rooms will provide you with a TV, air conditioning, iPod dock and seating area. Complete with a coffee machine, the dining area also has a dining table. Featuring a bath or shower, private bathroom also comes with a hairdryer. Extras include free WiFi in all rooms and floor-to-ceiling windows featuring amazing views. At Grand Hyatt Playa del Carmen Resort you will find 2 restaurants serving steak specialties and international cuisine, 3 bars and a fitness centre. Unique food and beverage concepts and signature offerings from our restaurants and bars, such as Sushi "n" Raw Seafood Bar and La Cocina, will set the stage for you to enjoy the local flavors of Grand Hyatt Playa del Carmen Resort. Room Service available 24 hours. Other facilities offered at the property include water sports facilities, meeting facilities, Beauty Salon and a games room. There is also a multi-purpose ballroom plus fifteen meeting rooms and various indoor and outdoor pre-function areas for events. If you feel like visiting the surroundings, check out the famous shopping, gastronomic and party scenes at La Quinta Avenida. This resort is 55.5 km from Cancún International Airporttional Airport.
Couples particularly like the location — they rated it 9.2 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- 2 swimming pools
- Free WiFi
- Beachfront
- Parking on site
- Airport shuttle
- Family rooms
- Fitness centre
- Tea/coffee maker in all rooms
- Bar
Availability
Select dates to see this property's availability and prices
Property practices
Categories:
See what guests loved the most:
Susan
United Kingdom“The service was impeccable and the rooms were spacious and very comfortable. I loved how welcoming the staff were and we felt very well taken care of from start to finish. They even arranged a birthday surprise for my daughter’s 16th birthday...”- Pat
Switzerland“Nice hotel and a good location for Playa del Carmen. The room was nice as well.” 
Chase United Kingdom“outstanding property, facilities & staff, beach , amenities and location uo city centre, 10/10👍”
Property surroundings
Restaurants3 restaurants on site
- La Cocina
- CuisineCaribbean • Mexican
- AmbianceFamily friendly
- Dietary optionsVegetarian • Vegan • Gluten-free
- Sushi "n" Raw Seafood Bar
- CuisineJapanese • Local • Asian
- Open forDinner • Cocktail hour
- AmbianceFamily friendly • Modern • Romantic
- The Grill
- CuisineSteakhouse
- Open forDinner
Resort facilities of Grand Hyatt Playa del Carmen ResortGreat facilities! Review score, 8.7
- 2 swimming pools
- Free WiFi
- Beachfront
- Parking on site
- Airport shuttle
- Family rooms
- Fitness centre
- Tea/coffee maker in all rooms
- Bar
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
- Wardrobe or closet
- Alarm clock
- Outdoor furniture
- Beachfront
- Sun terrace
- Balcony
- Terrace
- Garden
- Bicycle rental
- Live music/performance
- Themed dinner nightsAdditional charge
- Bike tours
- Temporary art galleries
- Beach
- Evening entertainment
- Kids' clubAdditional charge
- Water sport facilities on siteAdditional charge
- SnorkellingOff-site
- DivingOff-site
- Cycling
- Table tennis
- Children's playground
- Games room
- Seating Area
- Desk
- Flat-screen TV
- Cable channels
- Video
- Radio
- Telephone
- TV
- Coffee house on site
- FruitsAdditional charge
- Wine/champagneAdditional charge
- Kid mealsAdditional charge
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Tea/Coffee maker
- Valet parking
- Parking garage
- Accessible parking
- Invoice provided
- Private check-in/check-out
- Concierge service
- ATM/cash machine on site
- Luggage storage
- Tour desk
- 24-hour front desk
- Indoor play area
- Board games/puzzles
- Babysitting/child servicesAdditional charge
- Daily housekeeping
- Trouser pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/photocopyingAdditional charge
- Meeting/banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
- Shuttle serviceAdditional charge
- Pet bowls
- Minimarket on site
- Shared lounge/TV area
- Hypoallergenic
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Car hire
- Laptop safe
- Soundproof rooms
- Lift
- Fan
- Family rooms
- Barber/beauty shop
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Room service
- Lower bathroom sink
- Higher level toilet
- Toilet with grab rails
- Wheelchair accessible
- Pool/beach towels
- Sun loungers or beach chairs
- Open all year
- Adult only
- Kids' pool
- Fitness/spa locker rooms
- Fitness classes
- Yoga classes
- Fitness
- Spa/wellness packages
- Foot bath
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Pedicure
- Manicure
- Beauty Services
- Sun umbrellas
- Sun loungers or beach chairs
- Public Bath
- Hot tub/JacuzziAdditional charge
- MassageAdditional charge
- Spa and wellness centreAdditional charge
- Fitness centre
- SaunaAdditional charge
- English
- Spanish
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds
Child policies
Children of any age are welcome.
Children 5 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Cash
Grand Hyatt Playa del Carmen Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine printNeed-to-know information for guests at this property
Resort Fee Includes:
- In-room Nespresso machine and capsules with daily refill
- Tea selection (replenished daily)
- Water in guestrooms
- Access to Fitness facilities (Based on local regulations)
- Access to pool facilities and amenities
- Premium WiFi
- Use of Bicycles/helmet
- Guided bicycle tours (3 times per week)
- Entrance to Tortuguita & Hashtag club and game room
- Daily Resort Activities (certain classes are subject to an upcharge)
- Rotation of on-property entertainment programming and activations
- Access to beach facilities and amenities
- Access to Mosquito Repellent throughout property
The name on the credit card used for the booking should correspond to the guest staying at the property.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
FAQs about Grand Hyatt Playa del Carmen Resort
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Yes, there is a hot tub. You can find out more about this and the other facilities at Grand Hyatt Playa del Carmen Resort on this page.
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Yes, Grand Hyatt Playa del Carmen Resort is popular with guests booking family stays.
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Grand Hyatt Playa del Carmen Resort has 3 restaurants:
- La Cocina
- Sushi "n" Raw Seafood Bar
- The Grill
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Grand Hyatt Playa del Carmen Resort is 950 yards from the centre of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.
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Check-in at Grand Hyatt Playa del Carmen Resort is from 15:00, and check-out is until 12:00.
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Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
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Guests staying at Grand Hyatt Playa del Carmen Resort can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).
Breakfast option(s) include:
- Buffet
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Grand Hyatt Playa del Carmen Resort offers the following activities / services (charges may apply):
- Spa and wellness centre
- Fitness centre
- Hot tub/Jacuzzi
- Sauna
- Massage
- Cycling
- Children's playground
- Games room
- Snorkelling
- Table tennis
- Diving
- Beachfront
- Kids' club
- Evening entertainment
- Spa facilities
- Public Bath
- Pedicure
- Fitness/spa locker rooms
- Spa/wellness packages
- Swimming Pool
- Beauty Services
- Bike tours
- Spa lounge/relaxation area
- Live music/performance
- Body scrub
- Temporary art galleries
- Yoga classes
- Beach
- Bicycle rental
- Themed dinner nights
- Steam room
- Water sport facilities on site
- Body treatments
- Fitness
- Manicure
- Foot bath
- Body wrap
- Fitness classes
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The prices at Grand Hyatt Playa del Carmen Resort may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Room options at Grand Hyatt Playa del Carmen Resort include:
- Quadruple
- Suite
- Triple
