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Ixtapa Palace features 3 swimming pools, hot tub, tennis courts and mini golf. The property is located 656 feet from Ixtapa Bay and 0.6 mi from Ixtapa Marina. The rooms offer air conditioning, wardrobe, satellite TV and telephone. The bathrooms come with a shower and free toiletries, and the kitchens have microwave, fridge and coffee maker. The on-site restaurant is open all day. Guests can find other options within 0.6 mi. A gym, spa treatments and steam room are also available. There is an onsite minimarket and bike rental. Ixtapa Palace is 15 minutes’ drive from Ixtapa-Zihuatanejo Bay and 20 minutes’ drive from Ixtapa-Zihuatanejo International Airport.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (8.5)

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom :
1 full bed
Living room:
2 sofa beds
2 full beds
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Guest reviews

Categories:

Staff
8.3
Facilities
7.1
Cleanliness
7.9
Comfort
7.7
Value for money
7.5
Location
8.5
Low score for Ixtapa
Select topics to read reviews:

See what guests loved the most:

  • Janice
    Canada Canada
    The room was very nice. Staff were friendly and helpful. Price and location were very good.
  • Tanya
    Mexico Mexico
    The room is excelent for the price, room has a balcony, the bed is comfortable
  • Susan
    United States of America United States of America
    Lenny and his boss were the most amazing people ever!

Hotel area info

Restaurants
1 Restaurant On Site

  • El Tiburón de la Costa
    • Cuisine
      Mexican • Seafood
    • Ambience
      Family-friendly • Modern

Amenities of Ixtapa Palace

Most popular amenities
  • 2 swimming pools
  • Family rooms
  • Free parking
  • Fitness center
  • Spa
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathtub
  • Shower
Bedroom
  • Wardrobe or closet
  • Extra long beds (> 6.5 ft)
View
  • Inner courtyard view
  • City view
  • Landmark view
  • Pool view
  • Garden view
  • View
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Patio
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Microwave
  • Kitchenette
Room Amenities
  • Socket near the bed
  • Sofa bed
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Aerobics
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Mini golf
  • Ping-pong
  • Playground
  • Tennis court
Living Area
  • Sofa
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • TV
Food & Drink
  • Snack bar
Internet
No internet access available.
Parking
Free private parking is available on site (reservation is needed).
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Indoor play area
Cleaning Services
  • Daily housekeeping
  • Laundry
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe
General
  • Convenience store on site
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Tile/Marble floor
  • Soundproof rooms
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
  • Entire unit located on ground floor
2 swimming pools
Pool 1 – outdoor
  • Open all year
  • All ages welcome
  • Shallow end
  • Waterslide
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
Pool 2 – outdoor (kids)
  • Open all year
  • Suitable for kids
  • Plunge pool
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Kids' pool
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa lounge/Relaxation area
  • Spa facilities
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Waterslide
  • Public Bath
  • Open-air bath
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Solarium
  • Fitness center
    Additional charge
  • Sauna
    Additional charge
Languages Spoken
  • English
  • Spanish

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Ixtapa Palace takes special requests – add in the next step!

Check-in

From 4:00 PM to 11:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 4:00 AM to 10:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Curfew

The entrance to the property is closed between 11:00 PM and 4:00 AM

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Maestro Mastercard Visa UnionPay credit card JCB American Express Cash Ixtapa Palace accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Ixtapa Palace of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

FAQs about Ixtapa Palace

  • Room options at Ixtapa Palace include:

    • Apartment
    • Studio

  • Ixtapa Palace is 2,950 feet from the center of Ixtapa. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Ixtapa Palace may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The nearest beach is 2,450 feet from Ixtapa Palace. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Ixtapa Palace is popular with guests booking family stays.

  • Ixtapa Palace has 1 restaurant:

    • El Tiburón de la Costa

  • Ixtapa Palace offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Playground
    • Ping-pong
    • Tennis court
    • Mini golf
    • Solarium
    • Bike tours
    • Spa facilities
    • Aerobics
    • Bicycle rental
    • Walking tours
    • Fitness classes
    • Public Bath
    • Beauty services
    • Tour or class about local culture
    • Fitness
    • Open-air bath
    • Spa lounge/Relaxation area
    • Swimming pool
    • Yoga classes

  • Check-in at Ixtapa Palace is from 4:00 PM, and check-out is until 10:00 AM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.