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Ixtapa Palace features 3 swimming pools, hot tub, tennis courts and mini golf. The property is located 200 metres from Ixtapa Bay and 1 km from Ixtapa Marina. The rooms offer air conditioning, wardrobe, satellite TV and telephone. The bathrooms come with a shower and free toiletries, and the kitchens have microwave, fridge and coffee maker. The on-site restaurant is open all day. Guests can find other options within 1 km. A gym, spa treatments and steam room are also available. There is an onsite minimarket and bike rental. Ixtapa Palace is 15 minutes’ drive from Ixtapa-Zihuatanejo Bay and 20 minutes’ drive from Ixtapa-Zihuatanejo International Airport.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.5)

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom :
1 double bed
Living room:
2 sofa beds
2 double beds
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Guest reviews

Categories:

Staff
8.3
Facilities
7.1
Cleanliness
7.9
Comfort
7.6
Value for money
7.5
Location
8.5
Low score for Ixtapa
Select topics to read reviews:

See what guests loved the most:

  • J
    Jason
    Canada Canada
    Gino was great as well as the rest of the staff the food and pool were top notch. A nice centralized location
  • Judith
    Canada Canada
    Excellent staff all around and wonderful cleaners. Great pools and very clean everywhere. The hotel is excellent value and like a real home away from home. I'll miss everyone and be sure to return soon! Thank you all for making me feel at home!
  • Ma
    Mexico Mexico
    Nos entregaron las habitaciones al llegar a las 9 de la mañana y no tuvimos que esperar hasta medio día.

Hotel surroundings

Restaurants
1 restaurant on site

  • El Tiburón de la Costa
    • Cuisine
      Mexican • Seafood
    • Ambiance
      Family friendly • Modern

Facilities of Ixtapa Palace

Most popular facilities
  • 2 swimming pools
  • Family rooms
  • Free parking
  • Fitness centre
  • Spa and wellness centre
  • Restaurant
  • Facilities for disabled guests
  • Non-smoking rooms
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bath
  • Shower
Bedroom
  • Wardrobe or closet
  • Extra long beds (> 2 metres)
View
  • Inner courtyard view
  • City view
  • Landmark view
  • Pool view
  • Garden view
  • View
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Patio
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Microwave
  • Kitchenette
Room Amenities
  • Socket near the bed
  • Sofa bed
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Aerobics
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Mini golf
  • Table tennis
  • Children's playground
  • Tennis court
Living Area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • TV
Food & Drink
  • Snack bar
Internet
No internet access available.
Parking
Free private parking is possible on site (reservation is needed).
  • Parking garage
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Indoor play area
Cleaning services
  • Daily housekeeping
  • Laundry
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Minimarket on site
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Non-smoking throughout
  • Tile/marble floor
  • Soundproof rooms
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
  • Entire unit located on ground floor
2 swimming pools
Pool 1 - outdoor
  • Open all year
  • All ages welcome
  • Shallow end
  • Water slide
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
Pool 2 - outdoor (kids)
  • Open all year
  • Suitable for kids
  • Plunge pool
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
Wellness
  • Kids' pool
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa lounge/relaxation area
  • Spa facilities
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Water slide
  • Public Bath
  • Open-air bath
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Solarium
  • Fitness centre
    Additional charge
  • Sauna
    Additional charge
Languages spoken
  • English
  • Spanish

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Ixtapa Palace takes special requests - add in the next step!

Check-in

From 16:00 to 23:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 04:00 to 10:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Curfew

Entry to the property will be closed between the hours of 23:00 and 04:00

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Maestro Mastercard Visa UnionPay credit card JCB American Express Cash Ixtapa Palace accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Ixtapa Palace in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

FAQs about Ixtapa Palace

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Room options at Ixtapa Palace include:

    • Apartment
    • Studio

  • The prices at Ixtapa Palace may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • The nearest beach is just 800 yards from Ixtapa Palace. All distances are measured in straight lines. Actual travel distances may vary.

  • Ixtapa Palace has 1 restaurant:

    • El Tiburón de la Costa

  • Yes, Ixtapa Palace is popular with guests booking family stays.

  • Ixtapa Palace is 1,000 yards from the centre of Ixtapa. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Ixtapa Palace is from 16:00, and check-out is until 10:00.

  • Ixtapa Palace offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Children's playground
    • Table tennis
    • Tennis court
    • Mini golf
    • Solarium
    • Bike tours
    • Spa facilities
    • Aerobics
    • Bicycle rental
    • Walking tours
    • Fitness classes
    • Public Bath
    • Beauty Services
    • Tour or class about local culture
    • Fitness
    • Open-air bath
    • Spa lounge/relaxation area
    • Swimming Pool
    • Yoga classes