Everything at Mezzanine was amazing. The hotel is stunning, the amenities are great and the location by the beach is perfect. The hotel doesn't have a private beach, however they have access to the beach and it was almost private! The location is located in a "quiet area", restaurants, bars and night clubs are location 5-15min by car max, and some are accessible by foot. The staff was extremely attentive and dedicated to our wellbeing and safety. They made sure to pamper us during our stay. I would like to particularly thank Liz and Abdel for their help and recommendations. Will surely come back!

Nour Switzerland

We chose the 'non view' room. The room was clean and very spacious with a very comfortable king size bed. The hotel is on the quiet end of Tulum which suited us and we felt safe at all times. The staff were fantastic especially Alejandra at the concierge desk. They also made the best classic margaritas of our trip!

Susannah Australia

A dreamy, wonderful place, perfect for a romantic get away, or to simply spoil yourself and let yourself be spoiled. I’d go back in a heartbeat.

Marie France

Everything was excellent, the service, the room, the food at thai Restaurant. It is peaceful here, differents areas to be, good drinks. best hotel in Tulum. I will come back here.

Vivian Peru

The room was stunning, the grounds were equally as beautiful! I felt relaxed the moment I stepped foot on the property.

Ashley United States

amazing location on beautiful part of the beach inside the National park. walk to the Tulum ruins in 20 mins by the beach. the room was beautiful and the loungers with sea view were spectacular. the staff are amazing and so friendly. the restaurant was great too. and you can use the facilities at the sister hotels nearby.

Jenny Austria

Small, right on the playa with direct access to the beach. They have bikes to rent meaning you don’t have to pay for taxis everywhere.

Maria United Kingdom

beautiful place and design. the workers are super nice and everything is clean and welcoming. the restaurant of the hotel is the best!!

Maayan Israel

First of all, starting from Abdel, staff were extremely helpful and cheerful. Location was good, close to downtown and hotelzone. Scent of the room and soaps, shampoos etc were selected by us, i’ve never experienced such thing before and actually it was pretty nice. Restaurant were amazing both foods and coctails.

Çağrı Turkey

Location on beach. Thai restaurant was excellent. Room was fabulous - private balcony with sunbeds and jacuzzi, great views of beach. Level of service/ staff to guest ratio were exceptional.

Andrew United Kingdom