Moon Palace The Grand Cancun All Inclusive

Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO,, 77500 Cancún, Mexico – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.0
Scored 8
Very good
Rated very good
143 reviews

Breakfast buffet was outstanding. I went to Caribeaner. I also love the lap pool and The Grille.

Steven Canada
a red hallway with an arch with lights and a red carpet at Moon Palace The Grand Cancun All Inclusive in Cancún
a restaurant with tables and chairs and a counter at Moon Palace The Grand Cancun All Inclusive in Cancún
a bar with stools in a room with blue lights at Moon Palace The Grand Cancun All Inclusive in Cancún
a room with a row of stools in a theater at Moon Palace The Grand Cancun All Inclusive in Cancún
+37 photos

Moon Palace The Grand Cancun All Inclusive

Lock in a great price for Moon Palace The Grand Cancun All Inclusive - rated 8 by recent guests.

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Lock in a great price for Moon Palace The Grand Cancun All Inclusive - rated 8 by recent guests. to get started.
  • Kitchen
  • View
  • Garden
  • Swimming Pool
  • Free WiFi
  • Balcony
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk

Experience world-class service at Moon Palace The Grand Cancun All Inclusive

Set in Cancún in the Quintana Roo Region, 25 km from La Isla Shopping Mall, Moon Palace The Grand Cancun All Inclusive boasts an outdoor pool and year-round outdoor pool. The resort has a children's playground and a private beach area, and guests can enjoy a meal at the restaurant. Free WiFi is available throughout the property and free private parking is available on site. A flat-screen TV with cable channels, as well as an iPod docking station are featured. Certain rooms feature a seating area where you can relax. You will find a coffee machine in the room. Each room is fitted with a private bathroom equipped with a bath. Extras include bathrobes, slippers and free toiletries. You will find a 24-hour front desk, hairdresser's, and gift shop at the property. This resort has water sports facilities and free use of bicycles and car hire are available. Guests can enjoy various activities in the surroundings, including golfing and cycling. Beto Avila Stadium is 27 km from Moon Palace Grand, while Coco Bongo is 28 km from the property. The nearest airport is Cancún International Airport, 14 km from the property.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

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Most popular facilities
  • 9 swimming pools
  • Free WiFi
  • Airport shuttle
  • Free parking
  • Family rooms
  • 25 restaurants
  • Tea/coffee maker in all rooms
  • Bar
  • Private beach area
  • Breakfast
Palace Resorts
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (8.3)

Breakfast info

Continental, American, Buffet

Free private parking available on-site

Activities:

Tennis court

Fitness centre

Golf course (within 3 km)

Saved to 3400 lists

Availability

Select dates to see this property's availability and prices

—
Room type
Number of guests
 
1 extra-large double bed
or
2 double beds
1 extra-large double bed
2 double beds
and
1 extra-large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 double beds
1 extra-large double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.2
Facilities
8.7
Cleanliness
8.5
Comfort
8.7
Value for money
7.8
Location
8.3
Free WiFi
9.7
High score for Cancún
Select topics to read reviews:

See what guests loved the most:

  • Steven
    Canada Canada
    “Breakfast buffet was outstanding. I went to Caribeaner. I also love the lap pool and The Grille.”
  • Davis
    Canada Canada
    “Great food, facility. Room size was inadequate and we were only allowed 1 cot”
  • Sophie
    United Kingdom United Kingdom
    “The facilities were amazing f we had a great time relaxing and doing the activities. The shuttles were amazing.”

Property surroundings

Restaurants
25 restaurants on site

  • THE GRAND BUFFET
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • JADE
    • Cuisine
      Asian
    • Open for
      Dinner
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • LE CHÂTEAU (Adults Only)
    • Cuisine
      French
    • Open for
      Dinner
    • Ambiance
      Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • TAVOLA
    • Cuisine
      Italian
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • HABIBI (Lebanese Cuisine)
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • JC STEAKHOUSE
    • Cuisine
      Steakhouse
    • Open for
      Dinner
    • Ambiance
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • CUSCO
    • Cuisine
      Peruvian
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • CARIBEÑO
    • Cuisine
      Caribbean
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • CASA MIA
    • Cuisine
      Mexican
    • Open for
      Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • LA CANTINA
    • Cuisine
      Mexican
    • Open for
      Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • LOS TACOS-SNACK
    • Cuisine
      Mexican
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional
  • SNACK SELVA
    • Open for
      Lunch
    • Ambiance
      Family friendly
  • SNACK WATER PARK
    • Cuisine
      American
    • Open for
      Lunch
    • Ambiance
      Family friendly
  • THE GRILL
    • Cuisine
      Argentinian
    • Open for
      Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • UNIQUE BAR AND SNACKS ADULTS POOL
    • Open for
      Lunch
    • Ambiance
      Modern
    • Dietary options
      Vegan
  • TAPAS AND VINO
    • Cuisine
      Spanish
    • Open for
      Cocktail hour
    • Ambiance
      Modern
  • BOULANGERIE (Crepes, Ice Cream, Paninis and Snack Service)
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • BEACH CLUB - SNACK AND BAR
    • Open for
      Lunch
    • Ambiance
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • LOBBY BAR
    • Open for
      Cocktail hour
    • Ambiance
      Modern
  • THE LIBRARY - SPEAK EASY BAR (Adults Only)
    • Open for
      Cocktail hour
    • Ambiance
      Modern
  • WIRED LOUNGE - KIDS AND TEENS
    • Ambiance
      Family friendly
  • UNIQUE NIGTH CLUB (Adults Only)
    • Open for
      Cocktail hour
    • Ambiance
      Modern
  • THE NINTH PIN BOWLING AND SNACK BAR
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegan
  • CIRCUS (Kids Food)
    • Cuisine
      International
    • Open for
      Dinner
    • Ambiance
      Family friendly
  • KASSETTE KARAOKE BAR (Adults Only)
    • Open for
      Cocktail hour

Resort facilities of Moon Palace The Grand Cancun All Inclusive
Great facilities! Review score, 8.7

Most popular facilities
  • 9 swimming pools
  • Free WiFi
  • Airport shuttle
  • Free parking
  • Family rooms
  • 25 restaurants
  • Tea/coffee maker in all rooms
  • Bar
  • Private beach area
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Private beach area
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Cleaning products
Room Amenities
  • Socket near the bed
Activities
  • Bicycle rental
  • Live sport events (broadcast)
  • Live music/performance
  • Tour or class about local culture
    Additional charge
  • Happy hour
  • Beach
  • Tennis equipment
  • Water park
  • Evening entertainment
  • Kids' club
  • Water sport facilities on site
    Additional charge
  • Nightclub/DJ
  • Entertainment staff
  • Mini golf
  • Snorkelling
    Additional charge
  • Horse riding
    Additional chargeOff-site
  • Diving
    Additional charge
  • Bowling
    Additional charge
  • Cycling
  • Table tennis
  • Billiards
  • Children's playground
  • Games room
  • Fishing
    Additional chargeOff-site
  • Hot tub
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
Food & Drink
  • Coffee house on site
  • Fruits
  • Wine/champagne
    Additional charge
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
  • Parking garage
  • Accessible parking
Reception services
  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Kids' outdoor play equipment
  • Indoor play area
  • Board games/puzzles
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Tile/marble floor
  • Soundproofing
  • Car hire
  • Chapel/shrine
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
9 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Pool with view
  • Heated pool
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Fence around pool
Pool 2 - outdoorFree!
  • Open all year
  • All ages welcome
  • Pool with view
  • Heated pool
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Fence around pool
Pool 3 - outdoorFree!
  • Open all year
  • All ages welcome
  • Pool with view
  • Heated pool
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Fence around pool
Pool 4 - outdoorFree!
  • Open all year
  • All ages welcome
  • Pool with view
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Fence around pool
Pool 5 - outdoorFree!
  • Open all year
  • All ages welcome
  • Pool with view
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Fence around pool
Pool 6 - outdoorFree!
  • Open all year
  • Adult only
  • Pool is on rooftop
  • Heated pool
  • Swimming pool toys
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Fence around pool
Pool 7 - outdoorFree!
  • Open all year
  • All ages welcome
  • Pool with view
  • Heated pool
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Fence around pool
Pool 8 - outdoorFree!
  • Open all year
  • All ages welcome
  • Pool with view
  • Heated pool
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Fence around pool
Pool 9 - outdoorFree!
  • Open all year
  • All ages welcome
  • Pool with view
  • Heated pool
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Fence around pool
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Massage chair
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Water slide
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge
Languages spoken
  • English
  • Spanish

House rules

Moon Palace The Grand Cancun All Inclusive takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa American Express Cash Moon Palace The Grand Cancun All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information.

Please note that shuttle service between sister properties of Palace resort is not included.

Please note that the "Lounge and relaxation area" spa package has an additional charge as does the "Beauty services" package which separately includes the following services: facial treatment, makeup service, hair treatment, manicure, pedicure, haircut, hair coloring, hairstyling, body treatment, body scrub, body wrap.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Moon Palace The Grand Cancun All Inclusive

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, Moon Palace The Grand Cancun All Inclusive is popular with guests booking family stays.

  • Moon Palace The Grand Cancun All Inclusive is 11.8 miles from the centre of Cancún. All distances are measured in straight lines. Actual travel distances may vary.

  • Moon Palace The Grand Cancun All Inclusive offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Cycling
    • Children's playground
    • Billiards
    • Games room
    • Bowling
    • Snorkelling
    • Table tennis
    • Diving
    • Tennis court
    • Fishing
    • Mini golf
    • Golf course (within 3 km)
    • Water park
    • Kids' club
    • Evening entertainment
    • Beach
    • Personal trainer
    • Swimming Pool
    • Tour or class about local culture
    • Horse riding
    • Fitness/spa locker rooms
    • Bicycle rental
    • Happy hour
    • Tennis equipment
    • Water sport facilities on site
    • Beauty Services
    • Live music/performance
    • Facial treatments
    • Live sport events (broadcast)
    • Make up services
    • Hair treatments
    • Manicure
    • Pedicure
    • Hair cut
    • Hair colouring
    • Hair styling
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Private beach area
    • Spa lounge/relaxation area
    • Spa/wellness packages
    • Massage chair
    • Entertainment staff
    • Fitness
    • Nightclub/DJ
    • Yoga classes
    • Fitness classes

  • The prices at Moon Palace The Grand Cancun All Inclusive may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Moon Palace The Grand Cancun All Inclusive is from 15:00, and check-out is until 12:00.

  • Moon Palace The Grand Cancun All Inclusive has 25 restaurants:

    • TAPAS AND VINO
    • UNIQUE NIGTH CLUB (Adults Only)
    • LOBBY BAR
    • CARIBEÑO
    • JADE
    • JC STEAKHOUSE
    • SNACK WATER PARK
    • THE LIBRARY - SPEAK EASY BAR (Adults Only)
    • CUSCO
    • CASA MIA
    • HABIBI (Lebanese Cuisine)
    • UNIQUE BAR AND SNACKS ADULTS POOL
    • THE GRAND BUFFET
    • THE NINTH PIN BOWLING AND SNACK BAR
    • LOS TACOS-SNACK
    • BOULANGERIE (Crepes, Ice Cream, Paninis and Snack Service)
    • CIRCUS (Kids Food)
    • TAVOLA
    • SNACK SELVA
    • LE CHÂTEAU (Adults Only)
    • LA CANTINA
    • KASSETTE KARAOKE BAR (Adults Only)
    • THE GRILL
    • WIRED LOUNGE - KIDS AND TEENS
    • BEACH CLUB - SNACK AND BAR

  • Room options at Moon Palace The Grand Cancun All Inclusive include:

    • Double
    • Suite
    • Family

  • Guests staying at Moon Palace The Grand Cancun All Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 6.2).

    Breakfast option(s) include:

    • Continental
    • American
    • Buffet